Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service”

Helpful Report

Posted 5 years ago

“Quick efficient service at a very reasonable price”

Helpful Report

Posted 5 years ago

“Customer Service Advisor Laura Brookes easily dealt with the one query that was raised with a pleasant professional manner. Using Interparcel to send a heavy parcel to the USA was a good experience. The price was fine, service quick and the recipient was happy. Definitely recommend this courier service.”

Helpful Report

Posted 5 years ago

“I have always found Interparcel easy to get a quote, fairly priced and the paperwork simple to use. This is not my first use and the real proof will be the delivery of my packages back into the U.K.”

Helpful Report

Posted 5 years ago

“A reliable service, which following on from a competitor who failed was good !!”

Helpful Report

Posted 5 years ago

“very pleased. progress information was good and was receive quickly”

Helpful Report

Posted 5 years ago

“Iris was very swift to helping me with my query, thank you very much.”

Helpful Report

Posted 5 years ago

“Quick delivery. Would recommend to anyone sending parcels abroad.”

Helpful Report

Posted 5 years ago

“Great price. Very efficient. Thank you Libby.”

Helpful Report

Posted 5 years ago

“I have been using interparcel for over 2 years now to send parcels to Australia. I send at least 3 a year and they have always arrived earlier than estimated. The tracking is very detailed. My last parcel arrived 4 days earlier than estimated so very happy with that. Highly recommended.”

Helpful Report

Posted 5 years ago

“Quick and easy website, good value. Parcels always delivered in good time.”

Helpful Report

Posted 5 years ago

“Very quick and reliable service, I was very impressed. Would definitely use again..”

Helpful Report

Posted 5 years ago

“I've been using Interparcel for years, the website is great and their customer service is excellent. Any time I've had a query it has been dealt with efficiently and no waiting on hold for ages :) This time around I spoke to Iris Baitup who was great.”

Helpful Report

Posted 5 years ago

“Professional and very friendly service. I did have a quite few inquiries earlier and thanks to Charlie Stocker everything was quickly sorted out for me. I'm absolutely happy with the service I have received!!!!”

Helpful Report

Posted 5 years ago

“Very easy to use website.Was able to follow clear cut instructions. Have a choice of courier to suit needs. Would recommend to anyone”

Helpful Report

Posted 5 years ago

“Have used twice...its great and very easy. Really cheap too. Just print off the labels and take it to your nearest shop.”

Helpful Report

Posted 5 years ago

“Used this company a few times now, and never let me down, delivered on time and no damage to goods”

Helpful Report

Posted 5 years ago

“excellent delivery & help when I needed it”

Helpful Report

Posted 5 years ago

“Easy way to book couriers.”

Helpful Report

Posted 5 years ago

“Simple and easy process, very pleased, will definitely use again in the future”

Helpful Report

Posted 5 years ago

Interparcel is rated 4.5 based on 9,923 reviews