Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

Company Reviews

Metrics

Info

About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honest reliable service. Hightly recommended.”

Helpful Report

Posted 6 years ago

“Collected early, no waiting around all day”

Helpful Report

Posted 6 years ago

“Easy to arrange and local shops to drop off your parcel”

Helpful Report

Posted 6 years ago

“Quick and efficient”

Helpful Report

Posted 6 years ago

“A good service, on time and efficient.”

Helpful Report

Posted 6 years ago

“My parcel was delivered to Germany in less than a week. Really quick service, I have recommended Interparcel to all my friends and family ..”

Helpful Report

Posted 6 years ago

“Simple to arrange, prompt pick-up and delivery”

Helpful Report

Posted 6 years ago

“Paid the amount but no-one bothered to fetch it or even tried to reply - had no refund”

Helpful Report

Posted 6 years ago

“Parcels shipped efficiently & quickly with no issues”

Helpful Report

Posted 6 years ago

“Quick and easy transaction”

Helpful Report

Posted 6 years ago

“absolute cowboys! I paid extra for insurance, they smashed up my parcel and refused to pay out on the insurance! Swear well clear from these crooks!”

Helpful Report

Posted 6 years ago

Good Morning Jamie, I am sorry that this arrived damaged. Unfortunately the item you sent is classed as restricted so it is not covered against any damages.

Posted 6 years ago

“Parcel not delivered as driver changing reasons was on a 24hr delivery in end collected from depot 4 days later ourselves, driver said no one at drop point at 9pm but office open till 10pm weekdays then parcel was to heavy and then contradicted himself with could not find address yet huge building”

Helpful Report

Posted 6 years ago

“lost my parcel. don't know when it will arrive”

Helpful Report

Posted 6 years ago

“Paid for 24 hour delivery but the item turned up 2 days after the original delivery date. Customer service a waste of space and not up dates or apologies.”

Helpful Report

Posted 6 years ago

Good Morning Darren. I am very sorry that this order arrived later than expected. Unfortunately the service booked does not come with a money back guarantee for late delivery so we have been unable to issue a refund on this occasion.

Posted 6 years ago

“Extremely poor service. Item got delivered completely smashed therefore, I lost out and they wouldn't even consider the customers feelings and refund the courier fee at least. I Would NOT Recommend this service to any one.”

Helpful Report

Posted 6 years ago

Good Morning. I am very sorry that this has arrived damaged. Unfortunately the item you have sent was classed as a restricted item which means that you are only covered if the item is lost, you are not covered or damages. The carriers do try and take as much care as possible when handling your goods but unfortunately all couriers will experience some damages within the network.

Posted 6 years ago

“A customer service that is not fit for purpose”

Helpful Report

Posted 6 years ago

“just now Been sending parcels for years with interparcel personally and through multiple businesses I have worked for. 2-3 weeks after sending a parcel to Scotland received an email with rediculous charges apparently due to incorrect dimensions. The carrier was parcelforce whom I firmly believe are lying. I have provided what evidence I can that information supplied was correct. Parcelforce have provided nothing. Interparcel have put the charges of £50+ on a £15 original shipping cost on me. DO NOT TRUST OR USE THIS COMPANY. PARCELFORCE AND INTERPARCEL SCAM CUSTOMERS 2 WEEKS AFTER DELIVERY FOR EXCESSIVE CHARGES AND DON'T GIVE A SH*T ABOUT THE LOYALTY OF THEIR CUSTOMERS. If I could rate them as 0 stars I would.”

Helpful Report

Posted 6 years ago

I am sorry that you have had an issue with this order. The courier has contacted us as this item was larger than the dimensions declared. Due to this we have received surcharges. I can see that you are already in contact with us and would advise that you send in any evidence of the size of your parcel so that this can be challenged.

Posted 6 years ago

“Simple to use”

Helpful Report

Posted 6 years ago

“The price was good and easy to get collection”

Helpful Report

Posted 6 years ago

“Second time an item has been lost. I have lost a fortune with this company now. Never ever going to use them again... Mortified.”

Helpful Report

Posted 6 years ago

Interparcel is rated 4.5 based on 9,913 reviews