Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good parcel service. I had a problem that wasn't really Interparcel's fault and Sabina was able to help me she was very polite and efficient. So good to be able to telephone and speak to someone. Previous company we used had no telephone communication with zero customer service. Will continue to use Interparcel for all our requirements.”

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Posted 9 years ago

“Thankyou louise Evison For the fast reply in regards to my parcel order Was worried as I booked for next day Thankyou again ???????? Thanku”

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Posted 9 years ago

“I made boo boo your nice man james o/t sorted it :) very very impressed :)”

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Posted 9 years ago

“Unlike the competition they have a timed window for courier collection. Too bad they cannot receive payments from non-UK cards and PayPal accounts”

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Posted 9 years ago

“Everytning fine with the company - too bad they don't accept non-UK based cards and PayPal accounts for payment”

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Posted 9 years ago

“Everytning fine with the company - too bad they don't accept non-UK based cards and PayPal accounts for payment”

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Posted 9 years ago

“Ive recently had 2 issues with UPS not collecting parcels on the arranged dates. The most recent problem last week, m parcel (tracking number 951216597179) was not collected on the due date. Having paid for a next day delivery I obviously failed to get the service for which I paid for. I had an online chat with Sam who re-booked the collection and confirmed I would get a refund, I never received that !! Now the parcel has not been delivered to my customer at all. UPS never left a contact/calling card either so my client didnt even know they had been !! I have just finished chatting to James who has informed me that there will be no attempt to redeliver and that my client has to go to a collection access point for their parcel. Poor service from UPS regards Paul Morfey Impress Promotions Ltd 01622 751449”

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Posted 9 years ago

“I spoke to Lisa lrish who was very polite and helpful You need to keep her and pay her more Regards from Tim keen”

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Posted 9 years ago

“Dealt with a James O/T today, very helpful in sorting out my problem, thank you.”

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Posted 9 years ago

“Excellent response to my query by James, I booked the wrong day for collection but my error was quickly dealt with and corrected. Brilliant thank you!”

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Posted 9 years ago

“Sabrina was very helpful and I was able to rebook my collection for the next day. Thank you Sabrina!”

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Posted 9 years ago

“Just want to say that I had excellent customer service from Tasha Miles regarding an order that went to Brazil and wouldnt go through customs unless we paid an amount. Thank you”

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Posted 9 years ago

“I have used for a while now and would recommend. Great customer service from Stacey, very helpful and got the job done.”

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Posted 9 years ago

“You provide a great service and staff have been very helpful and polite.”

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Posted 9 years ago

“Good service, good customer service”

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Posted 9 years ago

“Good service, good customer service. Gareth wood”

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Posted 9 years ago

“James was very helpful and sorted out my query very quickly and efficiently.”

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Posted 9 years ago

“Minor problem regarding delivery date but promptly and professionally resolved by Mr James Giffen.”

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Posted 9 years ago

“Beca Pulling was very helpful in re sending shipment details when I made a booking to an incorrect address.”

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Posted 9 years ago

“Interparcel always go the extra mile for their customers - when there's a problem (which isn't very often in my experience) it's professionally and efficiently sorted out. Recently I had a problem with a package that didn't have enough delivery details (shipped to Netherlands) and Sabrina Slade kept in touch with me, even sending me a message to say the package had been received and who signed for it. I am very happy with the service!”

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Posted 9 years ago

Interparcel is rated 4.5 based on 9,913 reviews