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Interparcel Reviews

4.5 Rating 9,913 Reviews
54 %
of reviewers recommend Interparcel
Read Interparcel Reviews

About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

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Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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I frequently use Interparcel for UK parcels. This time, it was to send a parcel to Japan that had originally been sent by post and then sent back as 'Address unknown" even though I know this address is correct. So, there was some in trepidation to spend quite a lot of money on trying to resend the parcel. The parcel this time was delivered quickly and we received a text notification too. High recommended service.
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Posted 3 years ago
Parcel arrived damaged and bits missing. Looked like it was just thrown in the vehicle.
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Posted 3 years ago
Fab service highly recommend
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Posted 3 years ago
Have used various parcel services via interparcel - has always worked fine. Never needed to contact them.
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Posted 3 years ago
The Del Boy and Rodney of Parcel delivery. There is no way on earth that this company should score a 4.5. I am in the retail business and Interparcel are often the butt of jokes at conferences and seminars that I attend. “Your about as reliable as Interparcel!” Both myself and at least 20 Of my fellow retailers refuse to use Interparcel. They are clearly encouraging the successful deliveries to leave positive reviews.
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Posted 3 years ago
Parcel arrived on time
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Posted 3 years ago
My purchase went wrong. However interparcel refunded the money I had paid for delivery.
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Posted 3 years ago
Parcel collected and delivered superbly
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Posted 3 years ago
10 Characters
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Posted 3 years ago
My go-to place to send parcels - I get a huge variety of options with regard to couriers and prices. I send quite a few parcels and have always been pleased with the service. Deliveries are always within the time-frame stipulated and arrive in good condition. Very happy.
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Posted 3 years ago
Superb service in sending a parcel from UK to Switzerland. I intitially made a mistake with the address details but the lovely customer service staff corrected it for me with no fuss. Very fair pricing and good tracking details. I have no hesitation in recommending interparcel.com
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Posted 3 years ago
Is was delivered safe and quick. Its just a bit pricey...
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Posted 3 years ago
Helpful man and lifted large and heavy bedhead without any fuss.
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Posted 3 years ago
Excellent service, not let us down yet.
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Posted 3 years ago
Excellent easy to use and will do so again
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Posted 3 years ago
Super convenient! Great price, quick collection and reliable delivery.
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Posted 3 years ago
Most times very good, however one parcel which was very well protected arrived with part of it broken. I looked to see if it was insures with the 'free' insurance you offer. But notging appears to be insured so I don't understand why it is offered in the 1st place.
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Posted 3 years ago
Great service, thanks.
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Posted 3 years ago
My parcel was expected to arrive in 3 working days, however it sat in the Spanish depot for weeks with no communication. After my enquiry, I was informed there was insufficient paperwork. I was asked to produce an invoice which I didn't have as it was a present with no cost involved. Finally, after almost 6 weeks the parcel was returned to me, the sender. So I had the expense of sending a parcel to myself. Improved information when packaging re paperwork would be very helpful.
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Posted 3 years ago
Sent my mother in law's laptop back after fixing it. Screen smashed despite extreme packaging, so it must have taken a huge hit. Interparcel fobbed me off by claiming it was my fault for sending it as it's on the "restricted list" - which it turns out includes almost anything. Disgusting treatment. If I'd have taken the extra insurance this still wouldn't have been valid, but they'd have taken it for sure. I'm completely dissatisfied with this service, and the way I was fobbed off, and certainly will not use it again, or recommend it to anyone.
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Posted 3 years ago
Interparcel is rated 4.5 based on 9,913 reviews