Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

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“We are happy to get the parcel.”

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Posted 9 years ago

“1st time I have needed to query a delivery as TNT had not tracked it an the problem was resolved very quickly.”

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Posted 9 years ago

“The couple of times I've needed their customer service they've totally come through for me. I will continue to use Interparcel over and over again.”

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Posted 9 years ago

“Annelese McBride was very friendly and helpful!”

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Posted 9 years ago

“So easy to track the parcel hour per hour Interparcel customer service is a NO MISTAKE efficient one! The prices are so affordable compare to the direct quotes that you can get from Dpd, Dhl, Parcelforce or Ups...!”

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Posted 9 years ago

“I Spoke to Sabrina, she was very pleasant and reorganised my parcel for collection swiftly. Many thanks :)”

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Posted 9 years ago

“Very good service from Charlie in reply to request, always efficient. I always use UPS parcel company through this website. Have used Interparcel for many years and give a very professional quality service.”

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Posted 9 years ago

“JamesG was helpful on live chat because I couldn't select the collection times I wanted.”

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Posted 9 years ago

“I have used Interparcel for many years. very good service, easy to use website and easy to follow instructions. The staff are always professional and friendly and will always continue to use.”

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Posted 9 years ago

“James Giffen was particular helpful when we had to cancel a booking”

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Posted 9 years ago

“Fantastic service. I was double charged due to an IT glitch and on making an enquiry Kayleigh in customer services responded immediately and refunded the charge quickly, and efficiently. Excellent service, highly recommended.”

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Posted 9 years ago

“i had a lot of trouble with a lost parcel, but thats to the help or Mr James Giffen, who sorted it out really helped. he has provided me excellent customer service and always quickly got back to me.”

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Posted 9 years ago

“We use interparcel on a regular basis, the service is always first class, on the odd occasion a problem occurs we are kept fully informed. Regards Tina”

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Posted 9 years ago

“At short notice was unable to be available to receive my parcel. Using the live chat facility I connected to an agent called James G and within minutes was able to re-arrange my delivery for another day. Chat facility was very useful and James G extremely helpful”

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Posted 9 years ago

“Dealt with Rachael Smith - recipient didn't realise the item would be delivered instead of held at a location for him (yeah, i know....!), and Rachael advised me of the options. Hopefully a re-direct is in place to deliver it where the recipient can actually collect it!”

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Posted 9 years ago

“Tracking (UK to Japan) was excellent and package arrived on schedule. Slight hiccup at final stage of delivery which was expertly handled by James England Customer Services Advisor”

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Posted 9 years ago

“Great customer service - Thanks to James G for sorting out a problem I had quickly”

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Posted 9 years ago

“Great Customer service,very approachable and easy to use,will definitely recommend. Thanks a lot for today's help Lisa,resolved the issue very quick and proffesional,you are a credit to Interparcel”

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Posted 9 years ago

“Lisa Irish ???????????? awesome at her job”

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Posted 9 years ago

“Superb customer service from Kate Hall Almost instant replies to my emails”

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Posted 9 years ago

Interparcel is rated 4.5 based on 9,913 reviews