Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“picked up when they said they would Sent message on arrival Good delivery to my grandson”

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Posted 4 years ago

“Everything perfect!”

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Posted 4 years ago

“All good - no problems”

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Posted 4 years ago

“very good delivery service”

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Posted 4 years ago

“Excellent pick Up Liverpool and transportation to My daughter in Spain.”

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Posted 4 years ago

“A very efficient service, I will definitely use again.”

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Posted 4 years ago

“Excellent Service And Price!!!”

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Posted 4 years ago

“Perfect service. Quick to collect great communication. Parcel in Australia within a week. Would definitely recommend”

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Posted 4 years ago

“This year, I have sent several parcels to Italy, one to Norway, one to Denmark and one to the Canary Island, Tenerife. All of them reached destination without any problems, and some even faster than expected. The one to Tenerife took longer but no idea why the small parcel was sitting in Madrid for a week. Maybe the Covid issue. I can know my parcel location by tracking it. Parcel pick up is fast and on time. I do not have any complain just satisfaction with this company. Highly recommend this courier service.”

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Posted 4 years ago

“Delivered to Australia much quicker ,than with the postal service”

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Posted 4 years ago

“Good value with excellent service, whole heartedly recommend”

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Posted 4 years ago

“Outstanding service. Always go the extra mile. From professionally emailing the recipient at every stage of delivery, to thoroughly and fairly investigating any courier mishaps, this company do everything they possibly can to provide us with outstanding delivery success rates. What's more, they dont insist upon tackily overbearing our customers with branding.”

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Posted 4 years ago

“Great customer service from Macey helping track my parcels through the US. Thank you!”

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Posted 4 years ago

“Best and cheapest site and the staff are really helpful. Taigen Helped me solve an issue which I am thankful for.”

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Posted 4 years ago

“Excellent service and good value. My parcels were managed carefully which arrived to destination almost untouched. I will used this service in future, thank you very much. 👍”

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Posted 4 years ago

“Excellent service, parcel delivered as promised as per delivery and price was very good! Will use again when need requires. 5 stars!!!!!”

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Posted 4 years ago

“In my experience Interparcel are always responsive and supportive. Yesterday evening( Sunday) much to my surprise, Laura Godfrey Brookes responded to my email. Laura and her team provide me with ongoing help and support, which is greatly appreciated. So often, one encounters indifference from courier companies. The service from Interparcel is refreshing!”

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Posted 4 years ago

“Good friendly service”

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Posted 4 years ago

“System works extremely well. Reliable, easy to use and excellent prices. Great comparisons when you are sending parcels of different sizes and weights.”

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Posted 4 years ago

“Very easy to book and all went smoothly. Pick up and delivery were both on time.”

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Posted 4 years ago

Interparcel is rated 4.5 based on 9,923 reviews