Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent a single consignment of four parcels to the same recipient, a large business occupying two large and prominent industrial units. Two items were delivered and the other two were returned to my business. No logical or acceptable reason was given for the failed delivery. Interparcel refuse to offer a refund for the undelivered items. I will never use Interparcel again.”

Helpful Report

Posted 2 years ago

“Collection quick and easy.Tracking great.Choices of carrier good”

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Posted 2 years ago

“The parcel failed to arrive on the specified date. It came the next day. Despite the safe place option we remained home for most of the time due to weather conditions as the contents could have been affected. 2 days effectively wasted.”

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Posted 2 years ago

“Good value and excellent service”

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Posted 2 years ago

“Very quick on coming”

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Posted 2 years ago

“Although transaction with inter parcel was easy my parcel still hasn’t arrived. Delivery was supposed to be 5 working days which is the reason I chose the service and still hasn’t arrived 2 weeks and 3 days after collection.”

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Posted 2 years ago

“Each time we have used inter parcel We have been well satisfied with their Professional way .”

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Posted 2 years ago

“I'm sure it was very good service, but unfortunately I cannot remember using it. Covid has knocked my memory for six!”

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Posted 2 years ago

“Worse of the worst. Won't recognise a problem and then when the evidence is overwhelming, they don't prioritise doing anything about it. They don't understand service. Only saving grace is they still have someone answering the phone,”

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Posted 2 years ago

“Easy to arrange via online and collection on time as agreed.”

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Posted 2 years ago

“Very impressed by the simplicity of posting my large parcel to Poland recently. Excellent communication from drop off to delivery. Excellent value for money. Can't fault this service. Will definitely be using it again and recommend it to anyone.”

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Posted 2 years ago

“Unfortunately you are a reflection of the service you offer and currently one of my parcels has not been delivered next day by Hermes, therefore whilst I rate Interparcel and your team highly, the current level of service provided by one of your third parties is poor which is a reflection of yourselves as the service provider.”

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Posted 2 years ago

“Poor customer service when I attempted to rectify a code. Lack of knowledge of dealing with specific couriers.”

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Posted 2 years ago

“terrible customer service”

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Posted 2 years ago

“I submitted my parcel request, paid for it. No one came to collect parcel. I got refund but wasted my time. Will never use this service again.”

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Posted 2 years ago

“Booked a international postage of small samples The booking said would be delivered in 3-4 days It’s been over a week and nobody knows where the samples are What am I paying £35 gbp for”

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Posted 2 years ago

“Great service and easy to book.”

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Posted 2 years ago

“What a wonderful experience, Advisor was excellent, helped with my enquiries so I was able to buy my label without any trouble.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“its parcels.”

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Posted 2 years ago

Interparcel is rated 4.5 based on 9,913 reviews