Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I began using Interparcel because the prices were reasonable, if not the actual cheapest for sending parcels, especially to the USA. Since using them I've found the company to be caring and keen to please, always good signs! It's reassuring to see the word "Delivered" when the parcel has reached its destination.”

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Posted 3 years ago

“We're a publishing company who have used Interparcel for our courier services for several years now and they provide an excellent service. Highly recommended.”

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Posted 3 years ago

“Easy to book, quick delivery, seemed to get through all the Brexit red tape sending to Germany with no issues, where other couriers have had delays.”

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Posted 3 years ago

“Valuable item delivered and returned perfectly”

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Posted 3 years ago

“Cheaper than Parcel Force by around 10%.”

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Posted 3 years ago

“Easy to use & cost effective”

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Posted 3 years ago

“Excellent service great value for money very prompt”

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Posted 3 years ago

“Very efficient service. Parcel was delivered on time and very competitively priced”

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Posted 3 years ago

“I frequently use Interparcel for UK parcels. This time, it was to send a parcel to Japan that had originally been sent by post and then sent back as 'Address unknown" even though I know this address is correct. So, there was some in trepidation to spend quite a lot of money on trying to resend the parcel. The parcel this time was delivered quickly and we received a text notification too. High recommended service.”

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Posted 3 years ago

“Fab service highly recommend”

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Posted 3 years ago

“Have used various parcel services via interparcel - has always worked fine. Never needed to contact them.”

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Posted 3 years ago

“Parcel arrived on time”

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Posted 3 years ago

“Parcel collected and delivered superbly”

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Posted 3 years ago

“10 Characters”

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Posted 3 years ago

“My go-to place to send parcels - I get a huge variety of options with regard to couriers and prices. I send quite a few parcels and have always been pleased with the service. Deliveries are always within the time-frame stipulated and arrive in good condition. Very happy.”

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Posted 3 years ago

“Superb service in sending a parcel from UK to Switzerland. I intitially made a mistake with the address details but the lovely customer service staff corrected it for me with no fuss. Very fair pricing and good tracking details. I have no hesitation in recommending interparcel.com”

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Posted 3 years ago

“Is was delivered safe and quick. Its just a bit pricey...”

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Posted 3 years ago

“Helpful man and lifted large and heavy bedhead without any fuss.”

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Posted 3 years ago

“Excellent service, not let us down yet.”

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Posted 3 years ago

“Excellent easy to use and will do so again”

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Posted 3 years ago

Interparcel is rated 4.5 based on 9,923 reviews