Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

Company Reviews

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the last 5 parcels we have booked have either not been collected or not been delivered. These are to customers so vital to our business and very dissappointing. Very hard to find out any information from Interparcel and no notification that there is an issue from them. Frustrating and expensive.”

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Posted 2 years ago

“Slow n won't use again”

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Posted 2 years ago

“Excellent, arrived to pick up my parcel as informed .”

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Posted 2 years ago

“Interparcel Service is very easy to use, but some of the carrier are becoming very unreliable and Interparcel need to sort this out quickly otherwise they will loose customers”

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Posted 2 years ago

“I would never use interparcel again. Lack of communication between them and the courier. They ended up coming to the wrong address which then resulted in my delivery being delayed. My customer wasn't happy as they took a day off.”

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Posted 2 years ago

“Easy to use on-line booking system, excellent Customer Service, most competitive rates.”

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Posted 2 years ago

“First class - polite friendly driver, really makes a pleasant change for Tuffnels !”

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Posted 2 years ago

“Very impressed- easy to use.”

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Posted 2 years ago

“Sometimes this service is fantastic, but other times (particularly with Landmark Global Economy - Evri) our parcels are never collected. We now know which couriers to use on Interparcel. The customer service is excellent though.”

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Posted 2 years ago

“Goods collected on time and by a suitable sized vehicle to Access my restricted address. Driver very pleasant and helpful.”

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Posted 2 years ago

“Easy and quick drop off Speedily delivered No issues would use againas very competitive”

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Posted 2 years ago

“Parcel was damaged and they couldn't locate it for weeks. I asked for it to be returned if located. They ignored the request. Refused any refund or compensation and their customer service dept is the worst and most unhelpful I have ever come across.”

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Posted 2 years ago

“Excellent service, parcel arrived when they said it would. Thanks”

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Posted 2 years ago

“avoid at your peril.”

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Posted 2 years ago

“Probably the worst service I've ever experienced from a courier, you know when you book a courier for a specific day, you stay at home all day, and they just don't turn up. And then they tell you that it wasn't guaranteed for that day... And they treat you like you're the psycho for objecting. I would recommend not to use them at all. There must be a better option, literally any other option is better.”

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Posted 2 years ago

“Easy to negotiate website. Straightforward booking service. Courier played its part. Parcel to Los Angeles delivered in 2 days. Totally professional and wholly satisfactory”

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Posted 2 years ago

“Parcel arrived in perfect condition and on time, great service , would def use company again”

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Posted 2 years ago

“Great service and helpful customer service, thank you”

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Posted 2 years ago

“At the delivery end, the parcel was left in the pouring rain, unsigned for. Totally ruined”

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Posted 2 years ago

“Efficient, timely, reasonable prices. Well done!”

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Posted 2 years ago

Interparcel is rated 4.5 based on 9,913 reviews