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Interparcel Reviews

4.5 Rating 9,913 Reviews
54 %
of reviewers recommend Interparcel
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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Anna
Unverified Reviewer
“I’ve booked a service with this company yesterday, and in website is not specified about what kind of package things should be. My request was for a bag like box format. Simply they canceled service and made me trouble!! One year ago I sent same service same standards without trouble NOT RECOMMENDED”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Shocking service do not use or trust”
Helpful Report
Posted 5 years ago
Andrew Reay
Verified Buyer
“Always had 100% service,,, I use the service to collect and send parcels..”
Helpful Report
Posted 5 years ago
Warren Barr
Verified Buyer
“Very fast very easy to do great”
Helpful Report
Posted 5 years ago
Ahmad Al-remal
Verified Buyer
“Quick and easy to place the order and excellent value for money!”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Would never recommend these people. Disposed of my parcels after a week even though we were try to trace them. Very loathe to give them even one star.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“Terrible service lost my parcel at theirs depot and never told me till I called THEM two weeks later then only offered £25 comp on £1000 Worth of goods.WARNING DO NOT USE”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“On phone offered refund, but later do not honour their promise”
Helpful Report
Posted 5 years ago
Tetsuya Koshiishi
Verified Buyer
“Nothing wrong! Thanks.”
Helpful Report
Posted 5 years ago
Mr D T Hurley
Verified Buyer
“Having many years experience of dealing directly with couriers and using 'agency' courier services, I have to say that the quality of service that I have had from Interparcel is second to none. The range of courier options means there is always plenty of choice, especially internationally and I would recommend them to anyone.”
Helpful Report
Posted 5 years ago
Joshua Davies
Verified Buyer
“Terrible services, try to rip people off continuously will never use again. Saying my parcels weren't packaged correctly but even with a letter from the collection company TNT stating it was packaged correctly and they haven't added any additional charges they are trying to get more money saying it wasn't. Fraudsters and con artists of a company. People stay away from them.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good fast delivery”
Helpful Report
Posted 5 years ago
Mark S.
Verified Buyer
“Very good service provided by Amy B this morning; polite, direct and gave me all the information I needed in order to make an informed decision regarding the parcel service to be used. Highly recommended.”
Helpful Report
Posted 5 years ago
Chris Sanderson
Verified Buyer
“Very easy website to use and a complete plethora of options to use to send parcels. Pricing often st rates below that of going direct to couriers.”
Helpful Report
Posted 5 years ago
Ian Allison
Verified Buyer
“Spot on!”
Helpful Report
Posted 5 years ago
KAL
Unverified Reviewer
“Been using these guys for some time now to have goods delivered in and around London same day . Beware SAME DAY can most likey take a full day , they collect my recent parcel before 10am and it was attempted delivery 6pm to my cleint , there was obviously no one to sign for it , so it went back to the depot, it sae there for 7 days and i was not made aware of this . After a few calls later they managed to track the parcel and promised a redelivery which they want to charge for again . They have used the old tracking details and tell me the parcel has been delivered , My clients still have not received their parcel and my main contact at this firm has difficulty in replying to emails and responding generally . I mean this a mess from the start its fine when its all going well , but when these guys mess up then it is a major issue dealing with them . THEY WILL NOT CALL ANYONE BACK and when you ask the operator to put you through to the person your dealing with , they simply wont . There is a mojor flaw in their organistion and your left with no answers and no way forward . This company is a major liabiltiy and cannot be trusted . If they get their act together and help fixed these simple issue then that means they are doing their job properly, but i have learnt so much in the last few days and im not sure they are capable of doing so .”
Helpful Report
Posted 5 years ago
Peter Macmaster
Verified Buyer
“Absolutely brilliant was given wrong return address by Selller inter parcels customer service was really helpful and friendly thank you inter parcel”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The website is easy to navigate, and no problems experienced.”
Helpful Report
Posted 5 years ago
Mr Shahnoor Ali
Verified Buyer
“Everything went very smoothly and met all expectations.””
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“very clear and easy to use service, delivery and pickup times become less vague with more money”
Helpful Report
Posted 5 years ago
Interparcel is rated 4.5 based on 9,913 reviews
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