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Interparcel Reviews

4.5 Rating 9,913 Reviews
54 %
of reviewers recommend Interparcel
Read Interparcel Reviews

About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

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Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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V good company will use again
Helpful Report
Posted 2 years ago
Hassle free process. It really couldn’t be easier.
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Posted 2 years ago
The service that Interparcel offer is superb. However, the actual service that you get from the carrier, although usually very very good. For international packages, can sometimes be variable in the recipients country.
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Posted 2 years ago
Lost my parcel, very unhelpful, , use delay tactics to paying any compensation, would not recommend or use again
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Posted 2 years ago
Great service, easy to use website, excellent prices.
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Posted 2 years ago
Delivery on time by a friendly and helpful driver.
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Posted 2 years ago
Interparcel as a company are great but Parcel force to Europe isn't so great. Personal experience has been stressful trying to find out where the parcel is as they don't actually deliver it.
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Posted 2 years ago
Great service ...no issues.
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Posted 2 years ago
Easy to navigate. Choices displayed clearly with available options. Have recommended to several friends.
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Posted 2 years ago
I am sick of interparcel taking the couriers word for alleged incorrect packaging, sizing or weight. They just will not listen to the customers side and demand additional payments on the couriers say so (who are out to mane more money!). You’ve asked the wrong guy here. Your customer service is unacceptable.
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Posted 2 years ago
Very good service thank
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Posted 2 years ago
Excellent service for low priority parcel. Local shop drop off.
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Posted 2 years ago
Very full choice of carriers, keen prices and Hermes has proved very reliable and cost-effective
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Posted 2 years ago
Very good service. Easy to use website!
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Posted 2 years ago
Parcel left where I requested it be left as I would not be in. Thanks
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Posted 2 years ago
Apart from all the paperwork needed for sending to Europe, this company is efficient, reliable and a less expensive way to send parcels abroad.
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Posted 2 years ago
Great value easy to use as it intergrates with my Etsy shop
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Posted 2 years ago
A terrible experience. The indicated delivery times were incorrect from the start and the item was delayed. The details are not transparent and the quote a customer receives is generic, apart from the price. Once you get the quote you assume that the original and destination locations are taken into consideration but the way it is done with this company is very misleading. It's not how a company should provide quotes with lead times at this day and age. They also offer additional insurance for your item, only to have exclusion policies that are not transparent and misleading. You end up purchasing additional coverage only to not be eligible for a claim in what feels like the majority of possible products. This company clearly prides themselves in producing non-transparent fine-print that is misleading to the end-user and also does not provide adequate customer service and resolution to problems when they arise. Stay clear and safe yourself the hassle. You pay peanuts and get a monkey service, shame on you Interparcel.
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Posted 2 years ago
Quick, efficient service. Friendly, polite driver.
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Posted 2 years ago
excellent service, driver contacted me to confirm the address, at time of delivery.
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Posted 2 years ago
Interparcel is rated 4.5 based on 9,913 reviews