Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As an Admin Officer wtih The Country Catalogue I use Interparcel all the time for our overseas customers. The web site is very easy to use and when there is ever a problem I can go back to the web site and e-mail our problems through the Contact Us site and they almost always get resolved. I have had an issue today whereby our customer is on holiday and did not give a thought to the receipt of his parcel.....I have consequently passed messages to Interparcel for the Delivering carrier and I have received very speedy responses......Thank you Rachael Smith for all our help today.”

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Posted 9 years ago

Thank you for review, we really appreciate the positive feedback and look forward to being able to send more parcels and packages for you in the future. Make sure you follow us on Twitter @interparcel and Facebook/interparcel for all of the latest updates, news and more! Thanks, from the team at Interparcel.com

Posted 9 years ago

“I have used interparcel and I have no complaints whatsoever from their service. Their help chat is also fast and reliable and Louana Pyzer who assisted me was kind and effective”

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Posted 9 years ago

“Louana Pyzer helped me to reschedule a collection efficiently over chat.”

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Posted 9 years ago

“My most recent orders with Interparcel have been spot on. No problems with collection or delivery and goods have arrived in perfect condition. I tried to query something using the instant chat feature on the website but it seemed not to be working. However my email was picked up quickly and the issue resolved with no trouble. Very good service. James Giffen sent me an email to confirm todays delivery was successful which was a nice touch.”

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Posted 9 years ago

“Soem issues have been experienced with your integration with DX Group so that I have booked collections and DX claim they did not get notified. This has caused problems for me but on every occasion that I have had problems I have had great customer care. Prompt and professional. James Griffin has been particulary good and I have always been impressed with his prompt service and professionlism. Kevin Rockett”

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Posted 9 years ago

“Very good service. Any problems always sorted out promptly.”

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Posted 9 years ago

“Interparcel's customer service has improved beyond recognition in recent times and is now streets ahead of anything offered by competitors such as P*****2**. Contact information is easy to find and I've found I get through quickly by phone or using their chat facility. Amazing. I have switched allegiance and will stick to Interparcel from now on, even if they sometimes cost a little more. PS Thanks to Mary for prompt and helpful support today.”

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Posted 9 years ago

“Problem resolved within 30 minutes by Louana. Very friendly service”

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Posted 9 years ago

“Kate has been very helpful for me providing the best solution suitable for my needs. Very kind and professional!! Thank you Lucia”

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Posted 9 years ago

“I use Interparcel on a regular basis and send the vast majority of my orders through them. They are helpful and professional. Any problems are solved and rectified in a very prompt manner and the staff answer queries and emails very quickly. My most recent query was answered within 24 hours by Stacey Mckay and she dealt with it in a very professional manner. I would not hesitate to recommend this company.”

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Posted 9 years ago

“Lisa iris was very good in rebooking my parcel and very helpful”

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Posted 9 years ago

“Spoke to Becky Blythe today she was very helpful providing all the info I needed. 5 stars”

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Posted 9 years ago

“I was very pleased with the service today from James G .. fast, and polite, great thanks”

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Posted 9 years ago

“Great Service from Mary, nothing was too much trouble, very quick replies. Highly recommended”

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Posted 9 years ago

“easy to use hassle free”

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Posted 9 years ago

“I didn't receive collection of 4 parcels yesterday, so I emailed customer service and James Giffen responded very quickly and was very helpful.”

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Posted 9 years ago

“The customer service advisor who I chatted online with was excellent, she was speedy and clear , so many thanks Nicole for sorting out my problems.”

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Posted 9 years ago

“We , have had problem with one of our parcel , so I contacted Interparcel by using the live chat . My request has been processed really fast by Lisa Irish and everything should be sorted in no time”

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Posted 9 years ago

“JamesG was very helpful and quick with replying. Thank you for your excellent service.”

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Posted 9 years ago

“The live chat (with Lisa Irish) was extremely efficient - what a great service - simple & quick - perfect Thanks”

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Posted 9 years ago

Interparcel is rated 4.5 based on 9,913 reviews