Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous customer services, issue dealt with quickly and efficiently. Thank you so much!”

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Posted 9 years ago

“I often recommend you guys! Quick comms and very thorough. Website is a bit of a pain mind - we are account customers with dpd/interlink and each UK /eu order is one page (UK orders are done with 4 clicks - postcode, name, email, go!) everything else is a default setting. Interparcels strength is its people - like Rachel - cheers!”

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Posted 9 years ago

“Issue resolved within 1 minute by Rachael very professionaly”

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Posted 9 years ago

“Issues resolved within 1 minute”

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Posted 9 years ago

“Charlie Stocker was very help and could not of resolved and answered my problem more efficiently.”

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Posted 9 years ago

“As always Iuona and your chat people always very helpful.”

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Posted 9 years ago

“THANKS Tasha ALL SPOT ON”

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Posted 9 years ago

“louana pyzer was very helpful and resolved my issue very swiftly”

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Posted 9 years ago

“Good communication and quick problem solve perfect”

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Posted 9 years ago

“What a waste of time and money, i have lost businesss and money from your poor service you need to change the name to www.losingparcels.com”

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Posted 9 years ago

Hi Ian, I am so sorry to see what has happened with this order. I can see that we have raised a very serious complaint with the carrier about this and they have advised that they will be conducting a full investigation with this driver. Once again I am very sorry about this and once delivered please contact us and we will refund this order for you.

Posted 9 years ago

“i have used this service three times and referenced it to about ten people although my box was not delivered. the customer service staff especially sabrina were very helpful, they were able to help me why and resolve the situation for me. am really pleased with the service and the friendly and open communication”

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Posted 9 years ago

“I was chatting to Rachel and she helped me very quickly”

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Posted 9 years ago

“Interparcel's service has always been good and I have never had a reason to complain. Last weekend I made a mistake whilst booking and used the wrong delivery address. It was late at night so I sent an email to customer services explaining. As soon as Live Chat was available the following morning I spoke to Simona. She quickly checked my booking, requested the correct address and sent me new emails via email. Quick, competent and polite. Shortly after I received an email from Rachael confirming that she had seen my email and on checking realised that the address had been amended. Another operator who was quick, competent and polite. I think Interparcel should advise our energy companies about Customer service.”

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Posted 9 years ago

“James Giffen was very helpful in sorting out our tracking issues.”

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Posted 9 years ago

“Use interparcel all the time, 99% of the time its perfect service”

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Posted 9 years ago

“I contacted Interparcel on a couple of occasions to track an item that was being returned to me from Australia. Rachael was confident, quick to assist and reassuring, many thanks to her and your team. Still awaiting parcel but fingers crossed it will be today!”

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Posted 9 years ago

“Shipping with Interparcel is a very easy and quick process. The customer service is very efficient. I had a parcel hold overseas and Lisa Irish assisted me with solving the issue. I appreciate the professional and helpful approach.”

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Posted 9 years ago

“Thank you Charlie Stoker for helping me rescheduled my package delivery so it didn't sit on my steps while I am away from home. Thanks, Paul”

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Posted 9 years ago

“Stacey Mckay was very efficient in her service. Impressed with speed and her polite nature.”

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Posted 9 years ago

“James Giffens help was excellent in solving my issue.”

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Posted 9 years ago

Interparcel is rated 4.5 based on 9,913 reviews