Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alongside their excellent standard services and customer support, they also have started to email the sender to say if a parcel is not being able to be received by the recipient - this is great as I can now contact the customer and tell them they need to ensure they can be there to accept the delivery otherwise it will get returned to use at their cost. Great service again Interparcel and thanks particularly to Rachael Smith in their office for her usual great work”

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Posted 8 years ago

“I had a query on my account and, after logging into the live chat help resource, was very swiftly connected to Sabrina. Despite my keyboard skills not being at their best, Sabrina swiftly and professionally resolved all my issues (which were actually due to me forgetting how to log in!). Sabrina was extremely polite and very professional - absolutely a credit to Interparcel. I always use Interparcel for 24 hour deliveries and have experienced a 100% success rate.”

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Posted 8 years ago

“Perfect service from Sabrina & very helpful by Mark Marston”

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Posted 8 years ago

“I had a package going to Sweden and had a problem with delivery to an outlying Island, Sabrina Slade sorted it out very quickly and professionally - Thank you”

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Posted 8 years ago

“This is the 2nd time I tried to book a service to Swiss. Adviser Sabrina Slade is very experienced and has solved my problem in less than one mintue. I am very impressed with her service and knowledge, as I was thinking of going elsewhere...”

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Posted 8 years ago

“Needed to cancel my booking spoke to Sabrina slade on live chat and this was done very quickly. Very pleasant, overall very happy.”

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Posted 8 years ago

“James helped me with a problem with an address and was very helpful and solved the problem for me! :)”

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Posted 8 years ago

“I had a few queries before sending a parcel and James was very helpful clearing them all up for me”

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Posted 8 years ago

“i was very pleased with a quick response to my query from Mary Evans and Josie Smith.”

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Posted 8 years ago

“James England is a very prifessional memeber of your team, Pays attenction for orders and help to solve any problem! Thank you”

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Posted 8 years ago

“I have originally called then I have received a confirmation email from Nicole, who confirmed the refund. Nicole has been very helpful and sent me the confirmation I needed very quickly. Thanx for your help and kindness Nicole :) Maya. Spink Property”

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Posted 8 years ago

“interparcel.com have a great customer care dept. Rachel Smith was exceptionally informative and helpful for us and we were then able to pass that on to our customer. Alan.”

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Posted 8 years ago

“Sabrina on the chat support line sorted out my query right away. Great.”

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Posted 8 years ago

“Interparcel have been very helpful, as represented by Sabrina Slade and James England in being extremely patient and helpful. I'm extremely happy with the service so far and if my boxes arrive tomorrow, I'll be over the moon :). Thank you for all of the help, All the best, Gaz.”

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Posted 8 years ago

“James - The query was dealt with JamesE. Very friendly and good customer service provided”

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Posted 8 years ago

“used the call centre had had some great help, was sorted straight away the operator was called Sabrina: she knew what she was doing”

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Posted 8 years ago

“Very good company. Sabrina Slade on customer online chat service was very helpful. 5 stars!”

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Posted 8 years ago

“I was very impressed with the professional, friendly and helpful service provided by James when I called this morning. Thank you so much.”

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Posted 8 years ago

“Kate, who just helped my out on the chat thing was excellent, very efficient and helpful. Give her a pay rise.”

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Posted 8 years ago

“Nicole Rowland helped me to get a speedy refund. Thanks.”

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Posted 8 years ago

Interparcel is rated 4.5 based on 9,913 reviews