Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lost $530,000 to a scam but recovered it with SupremeAsset7 (supremeasset7 @gmail.com) or WhatsApp: +44 7388 69795*8.”

Interparcel 5 star review on 31st March 2025

Helpful Report

Posted 2 weeks ago

“The site is very easy to use and the staff very helpful When UPS failed to collect my parcel the 1st time Angela sorted it out quickly and effectively”

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Posted 3 months ago

“I made an error with a collection address but Sue managed to sort it all without any trouble. Interparcel are always my go to courier platform”

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Posted 3 months ago

“Selina was very Helpful explaing the Courier process regarding labels etc”

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Posted 5 months ago

“I have just received quick help witth Interparcel live chat I spoke with Mia and the problem was sorted very quickly Many thanks john”

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Posted 5 months ago

“Angelica is a gem! Helped with my tracking and brightened my day!!!”

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Posted 5 months ago

“Her name is Sue, Sue was understanding, supportive, kind and - helpful. Sue give me information about my parcel about how and when they will collect the parcel from my home. Thank you Sue”

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Posted 7 months ago

“Good customer service and experience. Naomi was very helpful and polite with my inquiries.”

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Posted 9 months ago

“Excellent customer service from Sue at interparcel. Thank you for helping me sort out my issue with the parcel.”

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Posted 9 months ago

“Roela has been exceptionally helpful. This agent helped solve a lengthy process of delivery headaches.”

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Posted 10 months ago

“easily arranged collection and delivery of my parcel, i had a query with who signed for the delivery but Naomi soon sorted it out for me.”

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Posted 1 year ago

“Jotame to the rescue.”

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Posted 1 year ago

“The web chat person was helpful (Louana Pyzer). Can't comment on the deli as it's not been delivered yet.”

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Posted 1 year ago

“Really easy and economical way of getting things from A to B with minimal fuss and top confidence.”

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Posted 1 year ago

“Excellent in all respects, arrived much quicker than expected. 👏👏”

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Posted 1 year ago

“Worked exactly as they said it would. Really pleased with the service and price, thanks”

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Posted 1 year ago

“I recommend highly”

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Posted 1 year ago

“All very nice people”

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Posted 1 year ago

“Parcel came right on schedule”

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Posted 2 years ago

“Great service, friendly delivery driver. Thank you!”

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Posted 2 years ago

Interparcel is rated 4.5 based on 9,923 reviews