“
99 for next day delivery started a live chat to find out where my order was to hear that my order had not of gone through the system but they still took £90 for the order.
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posted 1 year ago
- Anonymous
“
99 for unlimited next day delivery) but my item was faulty (hole in sleeve) and despite being assured by the online customer services chat that I wouldn’t be charged the £2.
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posted 1 year ago
- Anonymous
“
99 for the delivery and then they charge you £2.
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posted 2 years ago
- Anonymous
“
I paid the 10 pound next day delivery so far 2 orders later and have not had next day delivery then they charge you 2.50 to send them back cause it hasn't arrived in time will NEVER order from them again GRRRRRRRRRRRRRR
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posted 2 years ago
- adele
“
I opted for the premiere delivery which cost 9.99£ for a year free next day delivery to get a lorna luxe mabel dress to wear at an event, i received it next day.. however the dress is wrong, i got this sequins dress instead!!!!!!! They reship the dress, for a next day delivery. However. It hasnt arrived. I am really dissapointed, i wont buy here anymore. They will always screw up an order.
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posted 3 years ago
- Auvrey
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Twice now I've paid extra for next day delivery for the parcel to not arrive on time which means that's twice now that I've not have an outfit for an event I was attending despite paying extra to ensure I would.
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posted 3 years ago
- Anonymous
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Item was scheduled for next working day delivery but took in total nearly a week, by which point I was already on holiday and couldn't collect.
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posted 3 years ago
- Anonymous
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Now I paid extra for Saturday delivery (which I order Friday @ 12pm lots of time according to the website to get it delivered on time) however I did not receive my items until the Monday night at 5pm too late for what I needed it for.
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posted 3 years ago
- Anonymous
“
Free returns my eye! There is a £2.50 admin fee so its cost me £3.99 delivery to have faulty items to send back costing £2.50 off my refund! What a rip off won't use this company again
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posted 3 years ago
- Leanne
“
I paid for next day delivery because I needed the dress I ordered for an event. The dress didn’t arrive for over a week.
I couldn’t get through to anyone on the live chat customer service, tried for over an hour!
I contacted customer service sending two emails and both were ignored.
Would never order from here again!!
”
posted 3 years ago
- Anonymous