Intus Healthcare Reviews

Name: Intus Healthcare
Rating: 4.75

4.8 Rating 1,787 Reviews

95 %

of reviewers recommend Intus Healthcare

4.8

Based on 1,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

08000248050

Email:

contact@intushealthcare.com

Location:

17 Boundary Business Centre, Boundary Way, Woking
GU21 5DH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not at all happy. Took my money but said I hadn't ordered the product. Did resolve the issue but left me very dissatisfied.”

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Posted 6 years ago

Dear customer, we are very sorry to hear that you remain dissatisfied with our service. After you raised your concern with us, we promptly investigated and resolved the problem within an hour. We voluntarily refunded your postage costs and also included a complimentary additional product in order to apologise. Please let us know what else we can do to resolve this for you, as it is our prerogative to ensure all of our customers receive the best possible service and to resolve all problems promptly and satisfactorily. Regards, Intus Healthcare

Posted 6 years ago

“Very good company. Everything is explained clearly and succinctly and communication is both regular and comprehensive. I would recommend Intus Healthcare most highly.”

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Posted 6 years ago

“Very good communication, fast delivery, highly recommended”

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Posted 6 years ago

“Excellent customer service. I was so worried as my mask had split and I couldn't use it. I ordered and mentioned it was urgent. It came the next day which is some going as I live on the isle of man!! I couldn't believe how quickly it came, it was a big relief. Thanks Sharon”

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Posted 6 years ago

“Ok”

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Posted 6 years ago

“Terrific service from Kelly. Thanks very much. Less pleased with the product itself. C'est la vie.”

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Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

“The sleep monitor arrived the following day following a request. It was easy to use with the instructions given. It was returned and the findings were emailed to me within 48 hours. I cannot claim to understand them but as I am seeing the Specialist shortly no doubt everything will be explained to me.”

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Posted 6 years ago

“Champs at what you do always come up trumps and deliver what I order good. Job”

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Posted 6 years ago

“When I needed new universal connector , one was ordered and dispatched very quickly”

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Posted 6 years ago

“Remzzz full face mask liners. Great products. Say bye to noisy mask leaks!”

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Posted 6 years ago

“Overnight shipping in an emergency was a vacation saver!!”

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Posted 6 years ago

“First class sleep app mask delivered in 3 days top job”

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Posted 6 years ago

“Very quick and precise with results. I will recommend to other people with sleeping issues”

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Posted 6 years ago

“The service was excellent. When I explained that I have had a brain injury, I was told to take my time in explaining what I wanted. This was very reassuring I wanted a battery for my c-pap machine to use on my travels. I placed my order and received it within a few days. The day it arrived, I charged it up and tried it out that night. What a great bit of kit.”

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Posted 6 years ago

“I got my product very quick. Brilliant”

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Posted 6 years ago

“Just simply brilliant product”

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Posted 6 years ago

“The service I received by Kelly in your customer care group was excellent, your delivery company (DPD) were however not so good. I didn't however lower your score because of DPD as once again Kelly came to the rescue. Thanks very much.”

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Posted 6 years ago

“Service and mask liners continue to be great. Try them yourself and feel the difference”

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Posted 6 years ago

“Helpful service and fast delivery if Tracer Compact Battery which works well”

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Posted 6 years ago

Intus Healthcare is rated 4.8 based on 1,787 reviews