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InvestNow NZ Reviews

4.3 Rating 188 Reviews
83 %
of reviewers recommend InvestNow NZ
4.3
Based on 188 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
Read InvestNow NZ Reviews

About InvestNow NZ:

We’re a New Zealand-based online investment platform that gives Kiwi investors the ability to invest in KiwiSaver, Managed Funds and Term Deposits from leading fund managers and banks from around the world.

I'm a new member to this investment platform, and I find it not so difficult for joining in at the first time. Useful information and reminders are passed on through email, so that members can be updated on changes Provide supports and great services when call in for help.
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I had some trouble setting up account but it was my computor skills that were the problem so appreciated the amazing helpful and patient staff who answered my numerous calls.
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Given I'm a complete novice signing up was easy. The hard part is picking what to invest in :)
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Quick and easy to get started. Informative without being overloaded with info.
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Staff on phone very helpful in talking me through the registration procedure and how to access the site for information and to collect my dividend.
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Easy to sign up and execute. Takes time for cash to be seen after transfer from bank and also quite a long time to buy the various funds and see that the transaction has been completed. Otherwise very good platform. Good range of funds availabIe. Inexpensive way to access top funds and not have to worry about choosing individual companies to invest in. Also good information on fund performances to aid their selection.
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improving the website would bump this up to five stars
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Great platform to invest with! The low/lack of fees is the massive draw, along with a (relatively) low ($250) minimum investment. Website is not always intuitive but exploring is rewarded and not a hassle. The slightly less modern designed gives an appropriate gravitas without being uninviting for the uninitiated. Money can take a few days to process, but considering the (lack) of brokerage fee, totally fair enough (and I suspect not the fault of InvestNow). Would love to have an easier method to compare in detail a shortlist of ETFs/Funds, rather than having to download the product description file for each, but there are other websites that specialise in this so not a big issue. Customer service is very good - email correspondence was timely, clear and friendly.
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Straight forward in set up of my account, easy to navigate website with useful tools so far. My only recommendation would be to help newcomers to understand what all the different values mean, encourage a bit of investment literacy ya know.
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Very good service with fee free investment and reporting. Trades executed as requested on an once daily basis. Would have given 5 stars if the user interface was easier to use, e.g. when using a mobile device and displaying pricing of investments when buying or selling.
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Would be great to get proper 2 factor authentication (I.e. via an authentication app) rather than texts!
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This is a great app. The lack of fees put it way above sharesies. But it desperately needs to be made mobile responsive. You're missing out on a huge chunk of the market. It's a no brainer. I can help out- I'm a front end designer, so if you need someone, feel free to get in touch at timothystannard.com
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Set up and initial investment process straightforward and clear. Finding it a little bit of a learning curve to find out the information I need to see how the investment is doing but I'll get there. Would be nice to see current value on the home page alongside the initial investment, or a link to it where the graph link is.
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A good easy process recommended to me by my daughter who is investing with you.
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Interface is a bit clunky and confusing, but seems to work
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too clunky, like why is there separate logins for investment and kiwisaver? Also the 2-factor authentication is properly annoying. Can't set up direct debits for the kiwisaver and investment contributions. Also this who delayed pending when transferring cash in and then needing to allocate funds. It's all way harder than everywhere else I have used
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I find site access clunky and the time it takes to move money and complete orders painfully slow. Off-market transfers which I am in the process of doing to move my EFTs from Sharesies are woefully analog (signing forms for each EFT) and slow also. I certainly hope that the lack of fees (outside of management costs) was worth the move. Time will tell.
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Easy and simple to use yet feels professional, love the no fees! Best platform for investing in funds/index’s!
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Good easy & fast setup
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Honestly InvestNow is absolutely fine. There’s no fees however that’s at the cost of only being able to invest in funds. The reason I’ve done 3 stars is because the processing time of orders, deposits and withdrawals is slow in comparison to other brokers. If you’re not in a rush then InvestNow is great and I’d recommend highly.
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InvestNow NZ is rated 4.3 based on 188 reviews