“I haven’t received my first crate yet. It keeps getting delayed. It was supposed to ship out on the 15th and now it’s the 19th. Maybe it will ship out today? Who knows? It has been shown as on August 10. We will see how things go but this is looking like it will be my last investor crate. Nothing to be impressed about so far.”
Sir or ma'am,
We truly apologize for the delays we had for the month of August. Please do not consider this an empty platitude as we pride ourselves on meeting deadlines, however, some wholesale orders coming from some of the Mints were delayed and this was extremely discouraging for us. This is due to the on-going pandemic and subsequent panic-buying it has caused. Please excuse these delays as this type of demand and volume is unprecedented in our industry.
As a way to give back for these delays, we offered up our entire overstock inventory at spot on the Fire Sale page (for Gold, Silver and Platinum bullion items) and we encourage you to take advantage of these deals. These spot deals are available for purchase with CC, with absolutely no tiered or volume pricing and NO purchase limit.
Unfortunately, these delays are out of our control but the various manufacturers have told us that they are working overtime to produce the bullion products we all share a passion for and will strive to meet deadlines moving forward.
Thank you!
“I just started stacking on a small scale less than a year ago. I looked into several bullion dealers. I decided to go with Investor Crates monthly subscription. I am very pleased with what I receive every month. The customer service always gets back to me in a timely manner. They really do care about their customers satisfaction. The firesale is pretty awesome too! I appreciate all of the team for their great service! Thank you InvestorCrate team!”
“Whats, honestly, not to love about getting a box of loot each month?
I heard about this from a colleague of mine at work and glad I did. The premiums are completely reasonable, something you'd expect from apmex or jm and the Fire Sale page is awesome. The prices didn't even move durning this last market uptick which shows to me the guys at IC aren't into taking advantage of movement in the market. Stuff was literally priced at spot for a few DAYS until it was all sold out.
Couldn't be happier with them and can't wait to see what a few years of monthly stacking with them will look like”
“I was skeptical but pleasantly surprised. I have been with Investor Crate for about a year now and this is hands down my favorite package I get in the mail every month.
I've only recently been utilizing their Fire Sale page and I must say, you can get some smoking low premium deals on there. I got a Asahi Kilo AT SPOT. I have been buying Precious Metals for years and have never seen a spot deal on a Kilo before.”
“I'm blown away at how easy they make it. Be sure to check out who they are, I'm proud of their service and ingenuity and I support their heart and efforts! I love getting my boxes in. Their customer service is amazing! That, means everything. ❤️ God bless yall.”
“If you are on the fence with subscribing your missing out, investor crate is the most reliable service out there. I have used other services for physical metals, and they leave much to be desired.”
“Investor Crate has excelled at every level. The greatest subscription service I have ever been a part of.
All items ship fast every month and are always packaged well.
I would highly recommend these guys.
Although I'd like to see more contests and actually win one. Lol!”
“I do like my crates. I only do the $50 monthly for now. You do pay for shipping but that ok. I do not have time to go out to a local shop. I do like getting my goodies int the mail.”
“Aside from the cool monthly boxes that are filled with variety, the customer service is hands down some of the best I’ve ever come across. I’m a career barkeep and most of my business relationships are done in person (and with alcohol involved haha) but the quality of service and breakneck speed in which I get replies to my emails has been amazing. Thank you guys and gals. Seriously putting in the work and it shows.
Wayne (real person who likes silver)”
“They got me into the stacking hobby/investing after I did my research and became much more knowledgeable about precious metal I was hooked after the first trial crate i now a gold member I'm not keeping my hopes up on winning the kilo var of gold but definitely got the 250 dollar team crate and the 250 dollar silver crate an amazingly good company very fun to set and forget and ofcourse the fire sale page is amazing for the stackers whole want spot deals I like the flexibility of swapping out crates from gold to silver to platinum aswell as the price from 50 to 1000 it's a really great company that I will be a life time customer”
“Not impressed. Ordered the 100 dollar starter crate and disappointed to say the least. Nothing cool about it that makes me want to become a monthly member. Definitely was hoping for more variety or atleast one thing that is pretty cool instead of generic stuff. Not worth it.”
Sir,
We are sorry you did not have a good experience with us. With all due respect and per our very detailed product description, the $100 Silver Starter Pack that you ordered contains only Generic, non-government, Silver Bullion.
We recommend you try out the Silver Crate that has a great variety of government-issued bullion.
Also and in regards to variety, we actually shoot for variety on a monthly basis so each month the products change. This helps us get lower premiums from purchasing a massive volume of one particular item.
Thank you! You can always reach out to support@investorcrate.com and they can remedy any issues you may have had with us. Keep in mind, we also have an excellent refund policy and should take full advantage of it!
