Investor's Business Daily Reviews

Name: Investor's Business Daily
Address: 5900 Wilshire Blvd, Los Angeles, California
Rating: 4.18

4.2 Rating 1,070 Reviews

77 %

of reviewers recommend Investor's Business Daily

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4.2

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 20%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

About Investor's Business Daily:

Our Mission is to Help You Make More Money in the Stock Market.

We accomplish our mission by delivering actionable investing content, comprehensive tools, and educational resources to help you make smarter trading decisions.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just cannot see the value. I’m trying to cancel. Why do you make it so hard to cancel?? It just takes me to more ads when I try to cancel.”

Helpful Report

Posted 4 years ago

“---------- Forwarded message --------- From: Dilworth Cannon Date: Tue, Sep 29, 2020, 10:15 AM Subject: To: Cannon, Dilworth D.C. I joined Swing Trader on May 21, 2020, and am quitting on Sept. 30. I have compulsively entered every trade (missed about 2-3 trades) including shares, my transaction price and amount, the alert price, my profit/loss, Swing Trader profit/loss based on their alert price, my delayed buy impact amount, my delayed sell impact amount (combining delayed buy and delayed sell impact = $20,515 loss), my projected ARR (12.5% profit), and Swing Trader ARR (from 5/21/20, 62.7% profit). I have a son who is an expert in constructing Excel spreadsheets and he helped me with this. I estimate that my transactions based on the alerts (both the app and Gmail invariably come in within 2 seconds of each other) are carried out within 2 minutes of the alert in most cases, maybe 10% an hour later. I am disappointed that Justin Nielsen did not respond to 2 friendly emails from me. I think that their success has gone down since Mike Webster left. I think they should stop trading for a while since the market is in correction. Analyzing their trading exit dates, from 9/4-9/24, they had 17 losing trades and 4 profitable trades. That is unacceptable. Some of the reviews have missed the point that Nielsen and I guess Chris Gessel delay 30 minutes after the alert before making any transactions in their personal portfolios. My son astutely made a suggestion that they should have a hedge fund that we contribute our money to, and pay a fee to them for doing the trading at their alert prices. They would make money from us, and our performance would be significantly better.”

Helpful Report

Posted 4 years ago

“You'll never get the same return as their Swing Trader service due to delays in the alert vs their stated buy-in price. I place the trade literally within seconds of receiving the alert (browser, app, or email, whichever comes first). Yet I still lose 1-2% on average on the entry and sometimes even the exit. With their claimed average gain of ~4%, you're basically at a break even result (at best). When support was contacted they said "our developers have been made aware of this issue and are working on a fix. We do not have a estimated time frame for a fix" The whole exchange sounded fishy, which unfortunately has been confirmed by reading the reviews here and elsewhere. There is some type of game being played or other reason for delaying the alerts, and this issue is likely to never be fixed for the end user. Which is a shame, b/c if their entry prices are accurate this would be a great service”

Helpful Report

Posted 4 years ago

Thank you for your response. Some SwingTrader users have expressed concern that a stock’s price is often well above the alert price when a new stock is added. That is often true. There is so much interest in the product that the price jumps almost instantly when a stock is added. It is not because there is a lag in the alerts. However, such spikes are usually temporary. You can take advantage of this fact in a few ways. First, consider using a limit order rather than a market order. Place your limit price within the suggested buy zone in the Trade Setup. If the stock pulls back after the initial frenzy subsides you will get filled at a much better price compared with a market order submitted soon after the alert. Some brokers offer a Time Weighted Average Price order, or TWAP. Select your limit price, number of shares, and desired time to fill the order. The broker will work the order until it is completely filled. Another strategy is to monitor an intraday chart such as the 5-minute. Look for a pullback into the buy zone or other area of support and then submit your order. For example, most stocks will retrace 25% - 50% of a strong move. If the stock jumped 2 points after the alert, you might place your order 1 point below the peak of the initially buying surge.

Posted 4 years ago

“I purchased their Swing trader by IBD. I believe their stock picks are pretty good however they are always late. I'm just finishing up my first week with IBD and I have received a good number alerts. However by the time I receive the alert the stock already took off. Example, "AYX is a buy at 143.87" but the alert was received 5 min after the stock broke out. by the time the alert came across the stock was over 145. As a swing trader that's leaving way to much money on the table. I'm starting to think they are placing their own trades at 143.87 and then send letters out to their subscribers to pump the stock and then sell for short gains. If they are truly looking at the market they could easily send out an alert that would say something like this. "Watch for a move above 143.00 and we are buyers at 143.87 after breaking a swing high". I will gladly update and revise my review if I see a change on this front. If they cant give more of a heads up I will be a short term buyer.”

Helpful Report

Posted 4 years ago

We are aware some users are receiving the alerts later than expected. Please send a response back with a private message and provide your contact information and we'll get in touch with you

Posted 4 years ago

Jason, some SwingTrader users have expressed concern that a stock’s price is often well above the alert price when a new stock is added. That is often true. There is so much interest in the product that the price jumps almost instantly when a stock is added. It is not because there is a lag in the alerts. However, such spikes are usually temporary. You can take advantage of this fact in a few ways. First, consider using a limit order rather than a market order. Place your limit price within the suggested buy zone in the Trade Setup. If the stock pulls back after the initial frenzy subsides you will get filled at a much better price compared with a market order submitted soon after the alert. Some brokers offer a Time Weighted Average Price order, or TWAP. Select your limit price, number of shares, and desired time to fill the order. The broker will work the order until it is completely filled. Another strategy is to monitor an intraday chart such as the 5-minute. Look for a pullback into the buy zone or other area of support and then submit your order. For example, most stocks will retrace 25% - 50% of a strong move. If the stock jumped 2 points after the alert, you might place your order 1 point below the peak of the initially buying surge.

Posted 4 years ago

“A few years ago I received the paper in the mail. I signed up two weeks ago, have yet to receive a paper and 3 customer service reps give me 3 different stories. Service has really gone down hill and the app is rather frustrating with bugs. MarketSmith May be the only useful product they sell anymore, but it’s too expensive.”

Helpful Report

Posted 4 years ago

Hello! We're sorry you're having issues with the delivery of your paper and the app. We'll reach out to you to resolve this!

Posted 4 years ago

“I've been a long time subscriber to IBD but lately delivery has become unbearable. They don't seem to be able to get it resolved. I seem to miss a paper 25% of the time. Customer service systems are also going downhill. New subscribers be warned.”

Helpful Report

Posted 4 years ago

Sorry you're experiencing problems with delivery. Will you please send me your e-mail address and I will make sure a customer success manager gets in contact with you.

Posted 4 years ago

“IBD. I don’t feel your website is easy to navigate and find the articles from the print edition. When I call for help, I am helped right away. But the staff even admits it’s difficult to navigate. Why not make it less cumbersome. You took away the daily print edition”

Helpful Report

Posted 5 years ago

“I wish I could see the industry rankings online and then how the individual companies rank within the group. Also, would like to see big block sales or buys. Finally. I wish you could pull up your positions and see how their performance was on a Dailey, weekly, quarterly and ytd basis,”

Helpful Report

Posted 5 years ago

“I've been an IBD subscriber a number of times, the most recent running till approx 7/2020. Last year, after a 3 hr trip and an overnight stay to listen an IBD Seminar, I purchased a 3 month trial IBD offered. Though personal commitments made immediate usage impractical, the IBD order said they'd accept an immediate purchase with an open start date so I made the $ 99 purchase. Several months later, I found an IBD charge on my credit card for an automatic subscription extension. Never having activated or the scrip in the first place, I asked that the charge to be removed which was reluctantly done. Several months later, when I called to activate the subscription, IBD refused to provide it. Their peculiar behavior and refusal to provide the service they'd been paid for greatly diminished my confidence in their integrity and value as an honest and reliable supplier, caused me to ask them to cancel the approx 10 month balance of my IBD delivery and online subscription and return the balance of my prepayment. Sorry to say, I can't recommend IBD any more. Jack Napor 412 722 09011”

Helpful Report

Posted 5 years ago

“I've happily utilized IBD inputs for years, but the recent downpour of pop ups in IBD Digital, disturbs me no end. When hunting for a quick bit of data for a decision, pot ups trying to sell something keep coming at me from all directions, distracting and destroying the track of your search.”

Helpful Report

Posted 5 years ago

“Two issues: 1. Buying breakouts does not work in all markets. See the relative strength of FFTY to VTI which was strong in 2017, had no outperformance during in 2018, and suffered during the 4Q 2018 selloff. Also, BOUT performs similarly. A different strategy should be considered during sideways and bear markets and IBD seems to push the same approach in all markets even though the data (again, look to relative performance of FFTY) does not support it. 2. As a paid subscriber I HATE having advertisements thrown in my face all over the screen, including pop-ups.”

Helpful Report

Posted 5 years ago

“Leader board just loses your money. You cut your losses at 7% and then the stock goes back up the next day.”

Helpful Report

Posted 5 years ago

“The print version was fantastic, and I was a fan since 1992. Your App for Android is horrible. You website is horrible. I have paid for the website for years, but it still never works. You somehow think that I do not pay, so I have to logout, and log back in all the time. You have my old login information and of all the times I have called customer support (over 12 times) no one seems to be able to delete the login that is unpaid. No one listens, and no one gets anything done.”

Helpful Report

Posted 5 years ago

“Lately I have not been able to get the headings on front page IBD,like Market,Stocks,Research etc. Instead the account page comes up asking me to pay for year's subscription to Leaderboards Market Smith. I am just beginning the trial. I don't know if I want a year. Signed, Disgusted”

Helpful Report

Posted 5 years ago

“I have been disillusioned by IBD. At first some of the stock suggestions were good; now only the premium customers get good advice. I am reeling from yet another dog pick on your part, Autodesk. It has been recommended again and again, as it tanks more and more past negative 16 percent for me. You continue to push it as a good stock. It is pretty clear that Wall Street is an insiders' game, but I kind of hoped IBD would have helped the small investor. Not kept him hoodwinked, giving out the real good information only to premium customers.”

Helpful Report

Posted 5 years ago

“I am a subscriber to IBD and its products. Don’t need to be bombarded with advertisements to subscribe to ibd products! Streamline to web page for subscribers”

Helpful Report

Posted 5 years ago

“To bad marketsmith dosnt work on android.”

Helpful Report

Posted 5 years ago

“I keep having delivery problems with my paper. I have reported these to IBD many, many times, but I either don't get my paper at all, or this past Sunday, I received only 1/2 of the paper (Section A). Please help to get this resolved. Dave Surut 801-428-7480”

Helpful Report

Posted 5 years ago

“I used both SwingTrader as well as IBD Digital. SwingTrader was horrendous, less than 10 recommendations a month and well over 50% were losers - I could do that myself and not pay for an additional "service". IBD Digital wasn't much better - I signed up to receive a concise informative daily newsletter on important market news. Instead, I received countless marketing emails and the actual "IBD Digital" emails conveyed very little important information and made you click links to read further into articles. Again, I wanted a CONCISE daily email on important market news: I don't want to click links, I don't want to read extensive articles, give me the meat and potatoes so I can hit the trading block. Robinhood offers "Robinhood Snacks" FOR FREE which is essentially what IBD Digital claims to be except it actually delivers. Before I began actively trading I had read and been told by many IBD was the gold standard but my experience has been anything but. Do better.”

Helpful Report

Posted 5 years ago

“i am a paying customer. stop constantly spamming my devices with your own marketing spam. its bloody annoying”

Helpful Report

Posted 5 years ago

Investor's Business Daily is rated 4.2 based on 1,070 reviews