Hello Alma,
We saw your message and we wanted to reach out.
Glad to hear that you are enjoying the water from your pH REVIVE Alkaline Water Bottle. However, we're sorry that there is an issue with the bottle's lid.
Please send us a message in support@invigoratedliving.com and we'll be glad to take care of the problem for you as we would love to have you loving your pH REVIVE!
Kindly,
Pam
Invigorated Living
“I love it me an my family will have nothing other than your product I've tried them all the only one thing I like an judge is the taste I just love Biocera is another one the price is too high it has a funny taste to it but it's nothing like Ivigorated Water the best an please stay in business good products sometimes just phases out but please keep making this product it's great truly a blessing Thank You Diane”
“I purchased a bottle as a birthday gift so I cannot rate the product itself. But my bottle arrived damaged, and customer service was great at sending a replacement after sending them just one picture. Thank you!”
“It is not making your water alkaline. It takes out some of the bad taste and it great for having fresh water for coffee and tea.
I do like that it will add minerals back into the water, unlike RO that takes it all out.”
Hello Inge,
We saw your message and we wanted to reach out and help.
Our filters will raise the pH level of your water from 0.5 to 2.0 pH points depending on the starting pH level of your water source. For this reason, we suggest testing the pH of your water before filtering to determine where it will start.
We only recommend using a liquid pH test drop containing Phenol Red (we sell this in our website and it is called pH PERFECT and here is the link: https://invigoratedwater.com/collections/ph-testers/products/ph-drops-ph-perfect), or a digital pH test meter, in order to get an accurate reading.
If you happen to be using litmus test strips, please know that these will give inaccurate, false readings as they are meant to test the pH in urine and saliva, not water.
Hope this helps!
Please send us a message in support@invigoratedliving.com and we'll be glad to assist you further.
Kindly,
Pam
Invigorated Living
Hello Rebecca,
We saw your message and we wanted to reach out.
We're sorry to hear that you were not happy with your order of the pH REJUVENATE Vit-C Shower Head filter.
The pH REJUVENATE is a handheld shower head that does not come with a hose and you have to attach it to an old shower hose you have or you can get a new 1/2 standard size hose and a mount to place it in.
Please send us a message in support@invigoratedliving.com and we'll be glad to assist you.
Kindly,
Pam
Invigorated Living
“This water bottle is the best investment I could have ever made. I was spending 1.35 a bottle for alkaline water, I save so much and actually drink more water.”
“I just received my bottle today around noon, I am very disappointed, you sent me a used filter, the pouch was already open and the filter was damp. I called your customer service number three times this afternoon, and even left a message 5 hours ago, and no answer yet. It is a very disgusting experience.”
Hello Amy,
We saw your message and we wanted to reach out and help.
We're sorry to hear that your order arrived this way.
Please send us a message in support@invigoratedliving.com and we will take care of the problem for you right away.
Kindly,
Pam
Invigorated Living
“Hi
I am not a fan of how the filter bag sits in my water bottle. it takes up too much space and I have to refill the water bottle too often. Also water does not stay cold in the vessel I bought.”
Hello Michelene,
We saw your message and we wanted to reach out and help.
After a new, dry pH ON-THE-GO is prepped by soaking for approx 5 minutes, and discard the soaking water, the pouch can stay inside the pitcher for its whole life, adding new water as needed. After refilling with new water, you only have to wait 3-5 minutes for the filter materials to do its work and your water is ready to go!
If the filter will not be in use for more than 48 hours, please place the pouch while wet in a ziptop bag and store inside the fridge until its next use.
However, if you find it uncomfortable, you may also remove the filter pouch from the pH CONSCIOUS after the recommended filter time.
The pH CONSCIOUS Filtered Water bottle is not able to keep the cold temperature of the water for hours, however, we have another bottle which is insulated and made of stainless steel which can keep your water cold for 24 hours.
Hope this helps!
Please send us a message in support@invigoratedliving.com and we'll be happy to assist you with questions or further concerns.
Kindly,
Pam
Invigorated Living
“Is there a 6 star option?
I purchased a shower filter and eco friendly water bottle filter.
I have city water that would leave my skin feeling so dry and dull after showering. After only 3 showers with my new filter i could feel the difference in my skin. My family has already purchased 1 shower filters for their home with hard well water since my recommendation and immediately ordered a 2nd after using it for the first time. As for my water bottle- I'm delighted that I can now drink great tasting water straight from my tap instead of spending $$$$ on plastic disposable bottles each day. I could not be happier! (If only I could learn to drink from a cup without a straw while driving!😂)
10/10 would definitely recommend!!!!”
“I've only had this shower head for a week or 2 and I love it. The water smells and feels cleaner. I've noticed my skin feels way less dried out which has been helping my eczema. My hair feels softer and cleaner and way less dry. The water pressure is a little less and different than what I'm used to but it's a small price to pay for such a great shower product. I'm really happy with it and will definitely consider other products in the future”
“I am enjoying my invigorated water glass urn and filtered water. It is an attractive urn which I do not mind having on my Island by my sink. I have just about used up my first filter up so I have ordered replacement filters. The taste of the water is very good.
The only problem I have had is that the beautiful stainless steel / heavy duty spigot continuously leaked. I solved the problem by ordering a plastic, chrome color replacement spigot on Amazon. This is the one I got: https://www.amazon.com/gp/product/B01DAR59U0/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 Too bad that the original one did not seal well. I did read that many others had this same problem so I knew about it prior to ordering, and sure enough I had the some problem. The cheap replacement spigot solved it.
I just tested the Invigorated Water made with a 2 month old filter using pHPerfect test drops and would say it measures at 8.5. My Dallas, Texas tap water looks almost the same, but I would say 8, and my ZeroWater is very acidic at a 4pH. I took pictures but do not see an upload option for sharing with you.”
Hello Tom,
We saw your message and we wanted to reach out and help.
We apologize for any difficulties you have experienced.
The pH RECHARGE Glass is a brand new product for us, our first time producing it, and we are aware of this issue.
The leaking spigot is fixed on the second round, and we are sure that we have this issue under control.
Please send us a message in support@invigoratedliving.comand we'll get a replacement spigot out to you right away.
Kindly,
Pam
Invigorated Living
