“My "review" is that I never received your product and paid $49.97 for nothing. You use USPS for your deliveries -- not UPS or Fed Ex. The post office is extremely unreliable. On Sunday, 8/9 I received an email from your company saying that ORDER #IW17787 had been delivered. I went out to my mailbox and even looked outside. Nothing. I contacted customer service. They told me to contact the post office. I did. They said according to their records the product was delivered. In another email your customer service rep suggested that maybe my mailbox wasn't "safe." It is. It's in a locked condo building. She offered me a 20% discount on a re-order. Not good enough.”
Hello Darlyne,
We saw your message and we wanted to reach out.
Our warehouses use different carriers in shipping out orders. Sorry, we do not have control on which carrier an order will be assigned to as it depends on availability of service.
The order was marked as delivered by USPS and we suggest contacting them again for further information about the delivery.
Please send us back a message in support@invigoratedwater.com if we can help in any other way.
Kindly,
Pam
Invigorated Water
“Thank you for sending my filters so quickly! We lost power and the water was mot coming from our well and we were concerned about the chemical composition of the water we were temporarily receiving from town due to power outage. I ordered filter but figured it would be about a week or two before I received them. We received them within a few days. Thanks.”
Hello Diana,
We saw your message and we wanted to reach out.
I am sorry to hear that you were disappointed with your purchase.
We have answered your question and sorry that did not suffice.
We do hope you enjoy the water!
Please send us back a message in support@invigoratedwater.com if we can be of any further help.
Kindly,
Pam
Invigorated Water
“The treated water is refreshing, tasteless, and refreshing. It's the only drinking water in my home. The Brita filter system is no comparison to the the quality of Invigorating Water.”
“While I love the products, I recently ordered replacement filters, specifically the pack of 3. I received one filter. I emailed customer service and did not get a response for 3 business days. They said they would send 2 more filters to complete the order. When I got the order/shipment confirmation for the replacements, it said “quantity: 1”. So I am nervous / hesitant that I’ll receive the two filters to actually complete my order. Customer service can definitely be better, but I do like the water filter we have.”
Hello Sarah,
We saw your message and we wanted to reach out.
Our apologies that you only received a single PH001 cartridge when you ordered the 3-pack. We have processed the shipping of the two replacement filters in your order as soon as receiving your address confirmation.
Please know that we try our best to respond to each message we receive with 24 hours in the order we receive them.
We would like to apologize once more for the trouble of receiving your order incomplete and we're glad to hear that you are loving the water!
Please send us back a message in support@invigoratedwater.com if we can further assist.
Kindly,
Pam
Invigorated Water
“Much sturdier than any Brita or Pur style pitcher...The filter locks in tightly and the lid doesn't fall off accidentally like Brita and Pur do... Plus, the filters last twice as long !!!”
“Shipping was much quicker than anticipated. The Glass Countertop filter is a gorgeous and functional product that looks perfect in my High Desert Cabin.”
Hello Elizabeth,
We saw your message and we wanted to reach out.
Our apologies that your order arrived damaged!
We have processed the shipping of your replacement pH HYDRATE Glass water bottle.
Rest assured that we are addressing the issue with our warehouse to avoid the same thing from happening again.
We hope that when the replacement arrives, you will love the water!
Please send us back a message in support@invigoratedwater.com if we can help in any other way.
Kindly,
Pam
Invigorated Water
“It is heavy, does not slide over the counter and having to keep the water line above the filter means having to fill it way more that other filters. I’ll keep it anyway - but I do not want VIP offers or junk emails please”
Hello Gaidic,
We saw your message and we wanted to reach out!
Sorry to hear that you find the pH RESTORE Glass pitcher heavy. We tried our best to describe the product specs in its listing page, our apologies if there was any confusion.
We suggest leaving the filtered water in the pitcher at a level that is at least touching the base of the PH001 to keep the filter materials wet at all times if you find the pitcher heavy when it is filled with water.
Further, please click the "unsubscribe" link below any promotional message you receive from us to to stop receiving our offers.
Hope this helps and please send us back a message in support@invigoratedwater.com if we can further assist you.
Kindly,
Pam
Invigorated Water
“Immediate taste texture difference. I live in an older building and don't typically drink straight from the faucet. Been buying distilled water for a while now and assumed it would take/feel similar but I immediately noticed a softer, smoother texture compared to the distilled. Haven't installed the PH002 yet, but really looking forward to it. Love the Recharge”
“I am IN LOVE with my new water purification system. The design is beautiful. It’s well-made with attention to detail. the water itself tastes clean. I live in Chicago and the water here is terrible. This new system not only looks beautiful, but is so healthy. Every time I walk past it, it makes me happy 😊
Thank you!!”
“Very happy with my Invigorated Living pitcher. The water has a very refreshing taste and thirst-quenching. I ordered the Ph02 filter to get more alkaline in the water. The taste is better than the alkaline water I had been purchasing. It is so nice to be able to enjoy alkaline water right in my home. I highly recommend the filtering system”
