“While there was some damage in the products I ordered (the clip on the ice lid for my stainless steel decanter was busted, and the filter bag was open) I received an immediate response from customer service and received the replacements quickly (today). I've been enjoying the 30g filter in my water bottle and now have a decanter of filtered water for my ice maker, coffee and tea, and dog water bowl. The water tastes great, although I haven't tested it.”
“I love your products and they work perfectly! I test the pH in all my waters and I use a TDS tester as well and your products pass with flying colors! Thank you for providing us with healthy and clean water.”
“I received the pitcher filter and the Faucet/Tap filter. Thanks for getting those to me. I had been using a Pur faucet filter & I'm so happy with the new one from Invigorated...there is a world of difference! I love that it's so easy to use unfiltered to wash dishes with no restricted water flow. Very good design!”
Hello,
We saw your message and we wanted to reach out and help.
We're sorry to hear about an issue with the PH001 filter.
We suggest doing a filter re-prep as it can help with most issues!
1.) Please fully saturate your filter, soaking it for 10 minutes.
2.) Run water through the filter for 10 seconds while giving it a few good shakes as this will redistribute the filter contents in case they have clumped up.
3.) Insert the filter into the reservoir while giving a twist. Please pull the filter through, gripping the bottom of the filter.
4.) You are now ready to go!
Hope this helps!
Please send us back a message in support@invigoratedliving.com if we can be of any further assistance as we would love to have you loving the water from your pH RECHARGE Glass Alkaline Water filter.
Kindly,
Pam
Invigorated Living
“I am thoroughly disgusted by this filter. If the Coronavirus didn't exist, I would send it back immediately. The water tastes exactly the same right out of the tap, which makes me wonder if this thing filters at all.
The taste is not crisp. You can literally feel the difference, that there is definitely "something" in the water, like all those chemicals, that was supposedly filtered out, for instance. Had I the money, and I will most certainly be saving for it now, I should have waited a couple more paychecks and purchased a reverse osmosis filtration system, which is far, FAR superior to this piece of crap!
If this is a review that will be read by other "potential buyers", DO NOT BUY FROM THIS VENDOR! THIS MERCHANDISE IS GARBAGE!
A REVERSE OSMOSIS FILTRATION SYSTEM IS WELL WORTH THE INVESTMENT. DON'T BOTHER WITH THIS CRAP!!!”
Hello David,
We saw your message and we wanted to reach out.
We're sorry to hear that you were not happy with your purchase of the pH REGENERATE Faucet filter.
Our filter materials remove contaminants by Adsorption!
Adsorption is the process in which atoms, ions or molecules from a substance (it could be gas, liquid or dissolved solid) adhere to a surface of the adsorbent, in this case, our mineral ball blend.
The contaminants are removed ionically bonding to the massive surface area of the minerals and remain there, never leaching back into the water due to the strength of the ionic bond.
So essentially, through the adsorption process, contaminants from your water attach to the filter materials, as such, your water is filtered and clean.
We hope this helps!
Please send us back a message in support@invigoratedliving.com and we'll be glad to assist you with questions or further concerns with the faucet filter.
Kindly,
Pam
Invigorated Living
“I absolutely adore the Invigorated Water (stainless) pitcher I have, I love the ease of having healthy alkaline water available in the fridge whenever my family wants it. I love how easy it is to order replacement filters.. five stars all around! (I've bought my mother and my Mil the same pitcher now)”
Hello Aaron,
We saw your message and wanted to reach out.
We're sorry to hear of an issue with your pH REJUVENATE Shower Head Filter.
The pH REJUVENATE will increase your shower water pressure due to its 180 tiny laser-cut cone-shaped water holes, which forces water through.
We can help!
Please send us a message in support@invigoratedliving.com along with some pictures showing the leaks and we will find the best solution for you.
Kindly,
Pam
Invigorated Living
“The spigot that came with our unit was faulty (dripped continuously). I contacted customer service and they promptly shipped out a new one that works perfectly. Excellent customer service.”
“Love this shower head ! The blocks were damaged though in shipping and they were crumbled so I was disappointed in that because once the water hits them as powder they just drain out quicker”