Hello Michael,
We saw your message and we wanted to reach out.
The carrier has marked the package as delivered on July 1 at 12:36 PM and it was said to be delivered in/at your mailbox.
Please check your mailbox to find the package.
For further details about your order's shipping information, please send us back a message in support@invigoratedliving.com and we'll be happy to assist you.
Kindly,
Pam
Invigorated Water
“Great purchase for anyone who is looking for cleaner better quality of water from the tap to filtered in just 3 minutes. Great buy. Highly recommend!”
“I used tap water in my pitcher... Our water is pretty bad, and taste terrible. This device did help it. The taste is still terrible. I have a shower filter and that water taste better. I was sad because I looking forward to using this.”
Hello Rebecca,
We saw your message and we wanted to reach out and help.
You mentioned about an issue with the filtered water using the PH001.
We are hoping that you can elaborate a bit more so that we may find a good solution for the issue.
Please send us back a message in support@invigoratedliving.com and we'll be glad to assist you with the problem as we would love to have you loving the water!
Kindly,
Pam
Invigorated Water
“My tap water is gross. Has a funky taste. Invigorated water does job for sure, it's so important to me and my family that we have good tasting water to drink that's good for us too.”
“Had issues with ordering online and called customer service who kept blaming it on my internet service, no option to place order over the phone. Once able to place order online, no tracking information on shipment. Left message regarding tracking information with no call back.”
Hello Cindy,
We saw your message and we wanted to reach out.
Our apologies for any trouble encountered when placing your order.
We hope that you received our message regarding the shipping updates on your orders.
Please send us back a message in support@invigoratedliving.com and we will be glad to help more.
Kindly,
Pam
Invigorated Water
“I would give the picture a 4 stars but not sure yet. I do see a seal problem with the filter that came with it. Some water is leaking outside the filter into the picture before being filtered. I tried to reinstall it a few time same result. I have 3 filters on back order exspected in July? So the Dilemma for me is should I keep it until I get another filter which may be over the 30 days to return if there is it a defect in the picture please advise. And I believe I like the water taste now I don’t know what effects I’d have on me right now I’m hoping because I have acid reflux That drinking your water would somehow aid that along with the overall better digestive health thank you Barbara Felder”
“Order wasn’t never received. I attempted multiple times to ask for the shipment to be sent to another address and the post office wouldn’t help nor your customer service rep. You all should do a better job at accommodating customers with situations like this. This was my third time ordering from the company and this will be my last if I have to dispute with my bank.”
Hello Marisa,
We saw your message and we wanted to reach out.
We're sorry that your order is not received yet. As mentioned in our recent communication, the package was marked as delivered by USPS on June 20th.
We suggest checking back with them for further information about the delivery and/or re-routing the package.
Our apologies that the address on your order could no longer be updated when you contacted us. It usually only takes only a few minutes for our system to grab and process an order.
As stated on our site, if tracking is marked as delivered, please contact your local post office again and if possible to file a missing package complaint if you think someone took it from the mailbox of your previous residence.
If you would like to reach out to our customer service team, we'd be happy to provide a discount on a replacement order.
Thanks!
Kindly,
Pam
Invigorated Water
“Had trouble with lid flap and the service department was excellent on quick contact. They were also wick to come up with a replacement solution. Everything is fine now and I love the product now that the defective part was corrected with a quick replacement.”
“Loving my glass water pitcher and customer service was great! My first pitcher arrived broken and they shipped a new one out right away. I definitely recommend it!”
