Hello Diane,
We saw your message and we wanted to reach out.
Our apologies for the trouble in installing the pH REJUVENATE Shower Head filter to your shower set up.
Our current model of the pH REJUVENATE doesn't include a hose and mount and you will have to use your existing shower hose or get a 1/2 standard size hose to install the shower head.
Please send us a back a message in support@invigoratedliving.com and we'll be glad to help further with the problem.
Kindly,
Pam
Invigorated Water
“I am very pleased with the on the go filters I purchased, and with the customer service. The quick and polite response is refreshing - as is the water!”
“My questions were answered quickly via email and my product arrived in a few days.
I ordered a pitcher and a steel water bottle. Both work well and are nice quality. The water tastes great. Very happy with the products and service.”
“I’ve been drinking y’all water for about four years and it is so awesome. I totally got my kiddos drinking the water for almost four years now. Thank you. And please don’t change the price. Its totally Affordable. For 3 filters ”
Hello Patrick,
We saw your message and we wanted to reach out.
Our apologies for the delay in receiving your order as due to the pandemic's effect on shipping, we had difficulties getting our stocks to our warehouses. Rest assured that we're doing the best we can to get orders to our customers the soonest time possible.
Thank you for your patience and understanding.
Please send us a message in support@invigoratedliving.com if we can help you in any way!
Kindly,
Pam
Invigorated Water
“I am so please with my countertop Recharge glass filter system. The water tastes amazing and looks wonderful in my kitchen. I had a small issue with a broken piece(due to the carrier, not the manufacturer). Invigorated Water replaced and shipped the component for free. The customer service is superb. Highly recommended!”
“I returned an item and was notified that my money would be refunded. It's been three weeks since that notification, and I have not received the refund. I emailed customer support about this a week ago but have had no reply.”
Hello Susan,
We saw your message and we wanted to reach out.
I'm so very sorry to hear that your order of the pH RECHARGE Glass unit arrived without the screws for the base/stand.
We can help!
Please send us a message in support@invigoratedliving.com and we will process the shipping of the screws to you right away.
Kindly,
Pam
Invigorated Water
“I searched endlessly for this type of filter/product. Smart looking, (pseudo) affordable yet most importantly able to remove fluoride, toxins and most impurities from tap water.
Over the years I’ve done hundreds of hours of research on water filters and most if not all resources indicate for filters to remove impurities the water has to pass through the filter not just the filter simply sitting, marinating in the water so...this part is still up in the air for me.
I travel for work (1 week on the road and 1 week home) and I bought a second pitcher/filter which I now use the second filter to keep in my Nalgene (bpa free) travel bottle. It allows me to use (toxin and fluoride free hopefully) hotel tap water and also frees me from having to use and discard plastic water bottles which are not environmentally friendly and ultimately end up in trash dumps or floating for years in the ocean creating plastic waste islands and killing marine life. And as a side note, most hotels do not have recycle containers.
Based on taste alone, this filter/pitcher passes my test but then again so did my plain unfiltered home tap water which also tasted good. My city adds fluoride so drinking tap water is a definite no for me but my stainless Invigorate pitcher has solved that issue. For an accurate assessment if this filter really does what it claims, independent 3rd party testing would need to validate the claims (maybe this is somewhere on the website and I just missed it?).
Would I buy it again? Yes and here’s why. Based on their customer service, being a small family owned business trying to do their part in helping people and the environment be more healthy, speed and ease of purchase and delivery and supporting MADE IN USA (not bloody China!) is paramount to me. Also, vibes..I get good vibes from this family and have to believe they have taken the necessary steps to insure they have a quality product with, not just acceptable but very high, quality standards. Hope this helps..
(I tried to add a pic but there is no upload button in the add a picture section)”
“This pitcher and filter are working great. I gave the pitcher 4 stars instead of 5 because upon the first use of this pitcher, the rubber ring on the bottom of the pitcher that stops it from slipping on my counter top came off and it won't stay in place no matter how much I work with it. This isn't a huge complaint because he main function of the pitcher- the filter - works great, but it was disappointing to have a piece of the pitcher come off upon the first use.”
