Invoice2go Reviews

Name: Invoice2go
Address: 2317 Broadway St. 2nd Floor, Redwood City
Rating: 3.05

3.1 Rating 614 Reviews

51 %

of reviewers recommend Invoice2go

Company Reviews

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3.1

Based on 614 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Email:

bdm@invoice2go.com

Location:

2317 Broadway St. 2nd Floor
Redwood City
94063

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Invoice2go 1 star review on 14th February 2023

Anonymous

Anonymous // 01/01/2019

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“They have doubled my subscription price without any warning. They sent me an email, on the day they took the money from my bank, to tell me my subscription payment would be taken that day, no mention of the renewal price in the email. When I checked my bank they had taken almost twice as much as previous years, with absolutely no notice whatsoever, SCAMMERS!”

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Posted 4 years ago

“The charge to the customer, on top of charging the service provider is definitely excessive. Nobody else charges (the customer) for paying with a debit card. Will never pay through Invoice2go again.”

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Posted 4 years ago

“I personally find it so easy to use plus its a great app for small businesses. Invoices have been received by receiver and paid promptly.”

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Posted 4 years ago

“nearly used it to pay a contractor's invoice then noticed there would be a payment charge (no indication on the invoice of a payment charge) - as it was not made clear who would pay this charge I exited the invoice2go and paid with my personal banking app Slightly underhanded in my opinion”

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Posted 4 years ago

“Too much money . I’m gone .”

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Posted 4 years ago

“This s a bad company that started of with giving use of scanning EAN number and now after getting the customers they have stopped it and become another cheap bookkeeping software and charging double the price for basically nothing”

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Posted 4 years ago

“Absolutely the worst app. Never syncs with different devices the compony is not capable to make any updates without creating more problem with the app. Total amateur hour. Now i've noticed that my estimate/invoices are opened by the recipient yet it does not shows up as "opened" it only shows "sent" in the app”

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Posted 4 years ago

“We have used Invoice2go for the last 2 years. Both occasions when our plan was due for renewal they have DOUBLED our plan price. I checked on 3 different devices and each device stated a different renewal price. For any new customers they are offering the year at HALF the price of the original plan £16.99/month however, for existing customers it is £33.99. I appreciate an introductory offer but this is ridiculous.”

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Posted 4 years ago

“As a customer of a trade that uses this, the invoice gave the impression that pay2go was the only payment option. There was no mention of any 'online payment' surcharge, which amounted to $28 and was only divulged AFTER the payment. Turns out there was a second page of the invoice which had a small type BSB banking details...which would havebeen my preferred method of payment and would not have involved any fees. Sleazy.”

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Posted 4 years ago

“The worst company I have ever dealt with!! Ignored emails to cancel then will not refund. I’m sure it is against gdpr to keep customer card information without permission!!! Jokers do not use”

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Posted 4 years ago

“I can concur with other reviewers who have small businesses out there, leave this well alone. I purchased this over 5/6 years ago and the price has just rocketed. If you have got it and thinking of moving on, which I now have, cc your invoices to yourself so no need to access ITG for end of year tax returns. I would highly recommend a few other apps out there who are far less greedy and a lot more on your side.”

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Posted 4 years ago

“as a customer who had a company use this...wow. the whole app is a scam. Everything was good till you hit approve.. then find out there's a 50$ transaction fee, and the whole page starts implying I have to pay right now or get hit with late fees.. we didn't even setup an date/appt. yet... and I know contractors deal with crappy customers all the time... but who pays 100% upfront like that. told the contract I wasn't gunna be using this app... come see me and i'll gladly pay you person to person..”

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Posted 5 years ago

“Worst app I’ve ever used! Build my client $600 said it would take seven days to process the first transaction. After three days they refunded the transaction to my client without notifying me. Client thought I was playing games and never played me again. Highly recommend staying away from this app!”

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Posted 5 years ago

“Same as below rip off pricing”

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Posted 5 years ago

“Started off buying as a 7 dollar app 4years later and it's 400 bucks a year for my small business. Avoid and try another.”

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Posted 5 years ago

“Was good to start with, but is now much too pricey for a small business like mine. Terrible that you can’t access your old invoices after leaving Invoice2go. I have now designed my own invoice using Apple Numbers.”

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Posted 5 years ago

“Great app, love it”

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Posted 5 years ago

“To expensive... the price just increases all the time.👎”

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Posted 5 years ago

“not impressed... Use to think it was the best app/program out there...took away the ability to create customized invoices, made there process cumbersome and slow. I have constant issues with estimates taking forever to be converted to invoice....they should never have changed it 4 years ago when it was actually working. Try finding a support number to call..i dare you...you'll be so trapped into the abyss that is I2G that you will never get out or your problem solved and waste a ton of time doing it....go to ZOHO, Billdu anything else but don't waste your time and money”

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Posted 5 years ago

“To expensive... the price just increases all the time. To loyalty to existing customer. 😡😡😡😡”

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Posted 5 years ago

Invoice2go is rated 3.1 based on 614 reviews