IOco Gift Designers Reviews

Name: IOco Gift Designers
Address: 76, Justin Street, Lilyfield, New South Wales
Rating: 4.72

4.7 Rating 299 Reviews

93 %

of reviewers recommend IOco Gift Designers

4.7

Based on 299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

298102211

Email:

jane@ioco.com.au

Location:

76, Justin Street,
Lilyfield
New South Wales
2040

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IOco Gift Designers 5 star review on 2nd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“IOco coffee cups are fantastic. I am so happy this product. Thank you.”

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Posted 1 year ago

“Love my umbrellas”

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Posted 3 days ago

“Superior customer service with IOco. Queries I raised about my delivery were thoroughly addressed with prompt follow up. The items themselves are lovely. Crystal water bottle & Bondi Beach bag.”

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Posted 4 days ago

“Great idea the Bondi bag!”

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Posted 2 weeks ago

“Still waiting for a reply to last email . Question still un answered. Product mainly great, free gift useless for me because it won’t work if I use the divider I purchased for the bondi bag. Why send me a free gift for prolonged / delayed delivery that won’t fit the bondi bag if I want to actually use the divider? Then it’s a waist of plastic not a gift. You can’t be bothered answering my email to explain. Not to mention this 20cent plastic pouch to hold my keys ……is the free gift.😂 Don’t rate admin much, a shame for the bag company themselves. My bag arrived after a couple months but then I had to email to find where the rest of my order was- the divider? Apparently it was coming from a different warehouse? Can’t understand why if that was the case it didn’t come days after my original order. Took around 10 weeks to come. Would not shop with IOco again no recommend them.”

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Posted 2 weeks ago

“Very easy ordering process and quick delivery in time for Christmas! Thanks.”

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Posted 2 weeks ago

“Unfortunately I didn’t receive the umbrella as it was lost in the post. Awaiting refund.”

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Posted 2 weeks ago

Hi Nicole, We apologise again that your order was lost in the shipping process :(. We have refunded your order in full and hope to make it up to you next time you consider ordering :) Cheers Nicole

Posted 2 weeks ago

“Delivery was extremely slow however those I gifted the umbrellas too loved them and raved about them.”

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Posted 2 weeks ago

Thank you for your review Rebecca and we aplogise for the slower than noraml shipping time. Black Friday and Christmas this year was very busy and two of our shipping carriers 'dropped the ball' this year. We will ensure that this does not happen again :)

Posted 2 weeks ago

“Awesome bags!!! I love them, I got all three bags in different colours. Really great quality!!! The customer service is AMAZING!!!! I spoke with Jane from start to the end, she was so patient with me and answered every question I had. I also spoke with online customer service and they were great too. Will definitely be a frequent customer.”

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Posted 4 weeks ago

“Very happy with the umbrellas I purchased and the service would highly recommend.”

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Posted 1 month ago

“Fabulous glass coffee cups. We always get comments about them too!”

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Posted 1 month ago

“1st time shopper , very happy with products and services. I will be returning”

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Posted 1 month ago

“I am thrilled with my order - thank you team”

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Posted 1 month ago

“The bag was good but they said I was gonna get a free gift cause it took them 2 months and I didn't get no free gift so boo.”

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Posted 1 month ago

Hi Maddie, I am sorry to hear that you did not receive your free gift. Please either reply with your order number or email us at sales@ioco.com.au, and I will organise to send you a Bondi Bag Organiser, a clear internal bag for your Bondi Bag. I apologise for our error and we would like to rectify it. Happy Christmas!

Posted 1 month ago

“I am very happy with my two umbrellas I have received. Beautiful and work well. Delivery was fast.”

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Posted 1 month ago

“great product such helpful staff. highly recommend 👍”

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Posted 1 month ago

“My favourite cup ever.”

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Posted 2 months ago

“Love my umbrella, been getting comments on it already 🙂”

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Posted 2 months ago

“I bought 2 SEALS in orange color, but it came one orange and one blue.”

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Posted 2 months ago

“Great products and swift service”

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Posted 2 months ago

“Lovely umbrella and quick delivery. Very happy”

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Posted 2 months ago

IOco Gift Designers is rated 4.7 based on 299 reviews