ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“Started off fine, with notification of a timed slot for delivery. On this basis, I made arrangements for the afternoon. An hour after the time slot ended I got a further message saying there would be a delay! I then had to go out. On my return the package had been left in full view of the street and had indeed attracted the attention of a couple of youths, who thankfully moved on when I approached. On retrieving the package (clearly marked Fragile), I discovered the packing to be damaged and some cosmetic damage had resulted to the item. Appalling service I'm afraid.”

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Posted 8 years ago

“Box was damaged, parts are missing.”

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Posted 8 years ago

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Posted 8 years ago

“The package was delivered to the wrong house (luckily they called me to let me know it was on their doorstep when they had got home!) - the parcel was crushed and the interior packaging hanging out. One of the items was smashed. Pretty dreadful!”

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Posted 8 years ago

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Posted 8 years ago

“Item was wrapped in bubble wrap three times then with card board then bubble wrapped again then shrink wrapped yet still arrived broken and damaged, disgraceful service”

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Posted 8 years ago

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Posted 8 years ago

“About an hour outside of prediction, but these things happen, hard to put a time to something that relies on the traffic being ok. parcel arrived ok on day of delivery what more can you say.”

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Posted 8 years ago

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Posted 8 years ago

“Email to tell me about time and date.Arrived home no parcel. Checked on line, delivery left on time in porch, apart from the fact that was impossible. Rang and told that someone would check with the local depo and get back to me. I missed call,but next morning a neighbour gave me the parcel, not a problem but no card was left to tell me this and I would've saved my neighbour the inconvenience and collected myself moral check with the neighbours first haha”

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Posted 8 years ago

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Posted 8 years ago

“Chucked parcel over garden gate in pooring rain when arrived home from work parcel was soaked through and damaged”

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Posted 8 years ago

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Posted 8 years ago

“Took 3 weeks for my parcel to arrive, only to find it was damaged and parts missing. Would I use them again, absolutely not! BIG THUMBS DOWN????”

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Posted 8 years ago

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Posted 8 years ago

“I'm still waiting for my delivery and I didn't receive any delivery yesterday”

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Posted 8 years ago

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Posted 8 years ago

“I had my parcel 'delivered' whilst I was out and had a note left on the website tracker (nothing through my door) stating 'left on porch' despite my flat not having a porch. The item is missing, I'm assuming it has been taken by someone from wherever it was left. I called your company upfield more information and was told I would get a call back, no such call was received. I called back again and was told that no new information had been received and that I would receive a reply the next day. I am still yet to receive another phone call to know what has happened to my parcel. Terrible service. It should not have just been left on my doorstep in the first place, not from a 'courier' service.”

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Posted 8 years ago

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Posted 8 years ago

“The collection time window was advised the day before but the following day no-one turned up! It was difficult to actually speak to anyone although another time was then emailed to me for the following day. It was subsequently collected and delivered satisfactorily but a no show is not good when people are staying in specifically for this.”

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Posted 8 years ago

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Posted 8 years ago

“I ordered an item from EBay which was delivered by yourselves. I was not in when it was delivered. It was just left right by my front door in full view of any one passing by. It was quite a big box too, so not like it couldn't be seen. The card put through my letterbox stated it had been left in ' a safe place' and the 'porch' box had been ticked, I don't have a porch!!! So it was left in an unsafe place, by my front door, for anyone to take gas they wanted to! Not great service if you ask me. I informed the seller who sent it via your service too. So they may rethink about using your rubbish service!”

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Posted 8 years ago

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Posted 8 years ago

“1. they only send single email with poor details, no follow up emails. 2. online portal: finding online details about this shipment is too hard & shallow available information. 3. support: ipost parcels reply to an email after two days !! 4. no phone number to contact !! 5. they deliver the day and time they want .. u'll have to expect nothing. I would rate them less than one start if that's possible !”

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Posted 8 years ago

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Posted 8 years ago

“Parcel arrived safely but the morning after it was scheduled. Driver did not know why”

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Posted 8 years ago

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Posted 8 years ago

“My parcel did not arrive. When tracked it said delivered and signed for by me quoting my name which was rubbish. Someone presumably a neighbour put it through my door the following day. I tried to phone but no option is given to sort this. Unless you have a calling card reference you cannot get through. Maddening!”

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Posted 8 years ago

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Posted 8 years ago

“I dropped off a parcel at your Thatcham Depot on Wednesday morning 16th December 2015 for next day delivery. It finally arrived Tuesday 22/12/2015 despite submitting 3 online queries to find out what was happening but didn't receive a response to any. I'm trusting a full credit will be made to my account as you failed to delivery as quoted.”

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Posted 8 years ago

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Posted 8 years ago

“As my parcel had fragile car lights in it, I was extremely stressed out (as was the sender) over it being marked as delayed for 4 days on the tracking info page. No other info just delayed, the sender found out it went over to Ryton in the North East instead over heading to Ireland. I was quite surprised to receive it yesterday as the tracking page still had it as "Delayed". I've given an overall rating as "Normal" due to the tracking not being updated and it's a busy time of year, but the parcel arrived in good condition so "No harm done". Thanks.. Richie”

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Posted 8 years ago

“Well I have not recived my package and I'm still waiting on someone to tell me where my package is. It's been over 24hrs now so I rate the service very terrible.”

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Posted 8 years ago

“my only complaint was delivery time was txt to me to be between 1805 and 2005 in the evening, to my surprise the parcel arrived around midday. whats the point in the txt”

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Posted 8 years ago

“Parcel arrived damaged. Despite clear labeling....Fragile and This way up etc, the mirror was turned upside down and shaken about so mirror was knocked out of the frame Also the FEATHERED mirror surround was battered and some of the feathers dislodged and crushed. This is totally unacceptable and we will be seeking compensation from you,as this was an expensive item!!”

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Posted 8 years ago

I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.

Posted 8 years ago

ipostparcels is rated 1.6 based on 2,498 reviews