ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“Very satisfied,and friendly delivery driver despite the dreadful driving conditions on the day,i lmagine I was one of his last calls of the day,he was still cheerful and helpful. Thank you”

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Posted 10 years ago

“as”

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Posted 10 years ago

“No attempt was made to pick up the parcel on the day agreed. Emailed customer support twice to find out what was happening, but never received a reply. Parcel did eventually arrive 2 days later.”

Helpful Report

Posted 10 years ago

“Item has been badly damaged”

Helpful Report

Posted 10 years ago

“We found the parcel by accident - hidden by the bin area - when we put the bins out yesterday. We have had very wet weather and the packaging was soaked. Thankfully the goods inside were ok (it was a present for my Dad's 60th - a print in a frame). I have no idea how long the parcel had been there. There was no notelet posted through the door to indicate that the parcel had been left (therefore I had not been expecting it and looked for it). As I stated before - we found it by chance when we went to put the bins out for the weekly collection. I would be interested to know when the parcel was delivered (date / time). Many thanks, Claire Cowlard”

Helpful Report

Posted 10 years ago

“Although the delivery mechanisms worked well - careful not to put in your customer's email address in the deliver to details as this company then sends SPAM under the auspices of 'how well did we do?' to further advertise their services to your customer as well as a 3rd party advertiser in the form of 'win vouchers' - no permission or opt in agreement from your customer means you just had them spammed! - VERY unprofessional”

Helpful Report

Posted 10 years ago

“very poor service damage items then refuse to pay compensation even though not on list of items not covered very few items get delivered next day i have switched to hermes much cheaper and they have a phone number”

Helpful Report

Posted 10 years ago

“Parcel was left on doorstep - very unhappy.”

Helpful Report

Posted 10 years ago

“Whilst the parcel arrived quickly it arrived damaged with part of it's contents crushed,the postage charged for the safe delivery of said parcel was quite extreme ,considering it's state upon arrival, So I was disappointed with the service you provided,I would much rather it arrived a day later and in a perfect condition,than rushed and damaged.”

Helpful Report

Posted 10 years ago

“Good service but needs more guide as when you have arranged there's no changing. Also emailed for help but no reply!”

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Posted 10 years ago

“I am very disappointed with delivery - the item (acoustic guitar) that I bought came damaged. I was very upset to find that the guitar arrived with the headstock hanging loosely on the strings!! Not surprise why it happened - item wasn't well secured - there was nothing inside the cupboard package, a foam or anything keeping the headstock tight. I will definitely not use your service in the future and also won't recommend it to anybody else. Very upset customer”

Helpful Report

Posted 10 years ago

“Booked out twice due to website crashing half way through. Left message at contact us. No call back so have paid twice for same parcel. can't be bothered to chase up money just put it down to experience.”

Helpful Report

Posted 10 years ago

“The parcel was supposed to be delivered on Friday. It wasn't. Monday afternoon, when the parcel still hadn't arrived, I received an email asking me to call your centre. I did and they explained there had been a problem and it would be delivered next day. It wasn't and I again phoned your department. They said the driver had been unable to find the address. I left direction and my phone number and the parcel arrived yesterday afternoon, Wednesday, at 4 o.clock. I don't believe this is acceptable.”

Helpful Report

Posted 10 years ago

“Parcel was not delivered on time and took another 4 days to arrive, When I spoke to the office to find out why my parcel was not delivered the operator was rude and unhelpful. When the parcel did arrive the box was in poor condition. It was a good job the contents where well packed otherwise it would have been damaged !!! Overall performance was extremely poor and I would not recommend using this service”

Helpful Report

Posted 10 years ago

“Would be nice to determine if a.m or p.m delivery so as not to waste time waiting.”

Helpful Report

Posted 10 years ago

“on purchasing a collection only product via ebay I promptly placed an order for you to collect the item and deliver it to myself,i specifically chose and paid for the option for the driver to bring the labels so there was no need for the seller to do anything except package the item for me unfortunately the driver did not bring the labels and demanded to know why the box was not labelled,i found this extremely annoying and so did the seller as I promised the seller there would be no problems,i am new to this company but send 100s of parcels via royal mail a week and was looking for a reliable alternative,i have however placed my 1st 2 orders in the past few weeks and have had problems with both,needless to say I will stick to royal mail in the future”

Helpful Report

Posted 10 years ago

“Will not use this company again... Emailed 3 times no communication what so ever.. Phone just rang out.. Very poor service”

Helpful Report

Posted 10 years ago

“Driver was a total muppet, who couldn't find his own feet!!! I will never recommend this service.”

Helpful Report

Posted 10 years ago

“Package was ripped and looked like it had been opened.”

Helpful Report

Posted 10 years ago

“This was the first time we used ipost and it will most likely be the last. We arranged a collection and delivery, the parcel did not get collected on the day we selected, no email or contact was made from ipost to explain the delay. The delivery arrived a day late again with no explanation or apology. Very poor customer service. Would not recommend or use again.”

Helpful Report

Posted 10 years ago

ipostparcels is rated 1.6 based on 2,498 reviews