ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“i have not recieved a delivery, no cards left and no idea where my item is, could you please contact me asap. kind regards”

Helpful Report

Posted 10 years ago

“Your driver did not leave the parcel I had to go and pick it up from the depo , even tho I requested it to be left with a neighbour .”

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Posted 10 years ago

“I have only ever had 2 deliveries from UK Mail and both were delayed. Neither time was I informed of the delayed and had to track it myself. I am very unimpressed with their service. If they cannot keep their delivery time slots perhaps they should not work in this area and let the other parcel companies take their parcels as I have never had an issue with any other delivery company.”

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Posted 10 years ago

“I didn't receive a parcel yesterday as stated in your email so cannot comment on anything apart from not receiving anything?!?! Where was the delivery made to and roughly what was it you delivered??”

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Posted 10 years ago

“I get deliveries most days with various carriers. I had a number of deliveries yesterday. If you tell me which one came with yourselves I can write a review.”

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Posted 10 years ago

“Was delivered to wrong address”

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Posted 10 years ago

“The delivery was in the morning and when I opened the door, they guy did not even say hello and any greetings. It was a bit off putting.”

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Posted 10 years ago

“Your e-mail said that my parcel was delivered yesterday, however there is no parcel or a card stating that I have to collect a parcel, or that an attempt to make a delivery was made?”

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Posted 10 years ago

“Ordered some batteries online but never arrived,but signed for by "someone"??. Contacted supplier who tried in vain to get answer from UK MAIL/IPOST. Had to conduct door to door enquiries locally to try and locate parcel again to no avail. Supplier had to resend order and launch investigation.May involve Police. Strange how UPS , Parcelforce and yodel have had no problem finding us and delivering several items this week.”

Helpful Report

Posted 10 years ago

“The think is we wasnt at home i just find a card in my post that my delivery is been deliverit...and is behind a bin.........no problem if wasnt a rainnning and thath bin wasnt for me but for my neigbour....which we havent good relations ....... he was no happy my delivery been place behind his bin ! I cant do nothing obout it ....i explain he didnt care he been complain to my lanlord whis makes me feel disapoint”

Helpful Report

Posted 10 years ago

“You need a process improvement exercise where you need to first determine if your driver delivered a parcel or the customer collected it. I had collected it but still filling this survey. Rescheduled my parcel delivery 3 times but never got delivery. Raised cases online but everyone of them closed after I had called the customer services to schedule or enquire about my delivery. I wish I can help you with some sort of an audit but please focus on areas of improvement. If you need help then please feel free to call. I think there is a lot of potential in the company.”

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Posted 10 years ago

“Okish but boy was the driver miserable. All seemed a bit too much trouble.”

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Posted 10 years ago

“Very informative in terms if tracking. But leaving with a local off license 5 miles away if you can't be in i(because if work) s a pain. Why not deliver to a neighbour or deliver in the evening?”

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Posted 10 years ago

“Delivery was a day late. No other complaints, just disappointed it didn't arrive on time.”

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Posted 10 years ago

“Parcel Arrived from Preston Depot No signature asked for Driver rang Bell then dissapered Damaged Box Damaged Gazibo parts missing It liiks as if an attempt was made by I Post Parcels to reseal box. Have asked Ebay for full Refund .Same driver Stole or wrongly delivered a parcel to us at Rainbow Bridge Sanctuary Now we longer use them for any sending Fr Anthony”

Helpful Report

Posted 10 years ago

“Was given a two hour time gap by text message with no number to change it, unfortunately I was not in and the parcel was left with my neighbour with no notification to myself!! Did not know where my parcel was - not good”

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Posted 10 years ago

“I wasn't informed I would have to wait for the driver to be back at the depot at 6:30 pm when I selected the option to collect my parcel. The card left in the letterbox wasn't immediately clear about what would happen next or what to do.”

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Posted 10 years ago

“Why text me with a delivery time and ignore it, result I was not at home. Overkill me thinks regards”

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Posted 10 years ago

“I have not received the parcel this week. I contacted the sender and they will follow up in the morning.”

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Posted 10 years ago

“First of all I did not receive anything yesterday. I got a message today saying that I have to go to the local post office which will take me an hour of my time to spend in total to get the parcel. If I knew about the time of the courier arrival in advance I would not have missed him.”

Helpful Report

Posted 10 years ago

ipostparcels is rated 1.6 based on 2,498 reviews