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ipostparcels Reviews

1.6 Rating 2,498 Reviews
0 %
of reviewers recommend ipostparcels
1.6
Based on 2,498 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
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ipostparcels 1 star review on 12th January 2018
Mike
ipostparcels 1 star review on 8th January 2018
Anonymous
ipostparcels 1 star review on 22nd December 2017
Anonymous
Anonymous
Anonymous  // 01/01/2019
I accidently found my parcel in my wheelie bin - had I not had a Macdonalds for lunch in my car, I wouldn't have had to look in my bin and it would have been taken away in the dust cart this morning. There was nothing through the door to say the parcel had been put in the bin!!
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Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.
Posted 8 years ago
Clear labeling that the item was a computer monitor, in addition to being labeled with 'Fragile' tape and marked which it it should be handled did not prevent my item being damaged beyond repair by your service. I have no reason to recommend your service to anyone and in fact every reason to actively provide negative feedback to anyone who would want to know about your service. You collected the item the day after you were booked to do so. You delivered it in 24 hrs of collection (well done), but were already a day late so not so well done. The item had been made to burst out of its packaging due to mishandling and the screen is now damaged beyond repair. To cap it all, I have been in touch with you via your web form and no-one has called or emailed me yet. Frankly I couldn't have done any worse had I actually out the effort in to trying to.
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Posted 8 years ago
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Posted 8 years ago
absolute rubish, not took care of the parcels at all, came broken, when it said clearly with red marker its Fragile. never again thank you.
Helpful Report
Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.
Posted 8 years ago
I had no delivery for myself yesterday (09/12/15) ????
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Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.
Posted 8 years ago
The parcel was left in the garden as no one was in. Luckily it was still there when arrived home. Packaging was all wet & nobody signed for it
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Posted 8 years ago
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Posted 8 years ago
What house number did he deliver to because I received no delivery or out card to confirm anything was delivered.
Helpful Report
Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion. Please check your registered email address for a formal response.
Posted 8 years ago
I was happy that my parcel was recieved promptly but frankly, I was very disappointed in the delivery driver, who did not knock my door but placed a slip through my letterbox and leaving my parcel outside. This was very ignorant and i was specifically in the house because the parcel was to be delivered.
Helpful Report
Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.
Posted 8 years ago
No parcel received from you .
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Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.
Posted 8 years ago
Not a great service. Delivered package to my next door neighbor rather than me. I was at home at the time. So not impressed.
Helpful Report
Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.
Posted 8 years ago
Rude
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Posted 8 years ago
Cheap and nasty. Terrible customer service with poor response time. Take no ownership of faults within their network, such as late deliveries or damaged products - I have had £250 of goods damaged beyond repair during transit that was insured on their site, provided photographic proof of damage and claim was refused. Would never recommend.
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Posted 8 years ago
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Posted 8 years ago
No parcel delivered yesterday or at all!!
Helpful Report
Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.
Posted 8 years ago
My parcel when missing but turned up 3 weeks later when by a gentleman from 269 Badminton Rd, delivered it. He received it, opened it and found the invoice stating 295, my house number. He phoned UKmail to pick it up 3 time and they failed to do so. I have had no unprompted contact from the seller or UKmail despite several calls/ emails and raising a paypal dispute. UKmail failed to pick 4 times or call at my house as affanged- Abysmal service Yours Disgruntled from Bristol
Helpful Report
Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.
Posted 8 years ago
The antique chest whigh was covered in fragile tape was in the back of the van on its end. Driver then carried it in the same way and very heavily put it down in my doorway at which point my heart sank hoping it was going to be ok and I made a comment "it has fragile tape on it for a reason". He then watched me struggle to get it a bit further into the house and laid down the right way. He never said a word and was rushing to get away. I carefully opened the trunk and low and behold there was a chunk out of the side he dropped it on. This was a one off £200 chest. The seller has had to give us a considerable discount and is now claiming through your company with the pictures I sent her.
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Posted 8 years ago
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Posted 8 years ago
If you are referring to the filing cabinet the Item was completely broken damaged on both corners draws in pieces, I can knot imagine that it must have been dropped or fell off the van or fell in the storage facility when awaiting delivery
Helpful Report
Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.
Posted 8 years ago
My parcel was clearly labelled for this address unfortunately it was delivered to the wrong address.
Helpful Report
Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.
Posted 8 years ago
Parcel abandoned without even knocking at the door - and it's not waterproof. :-(
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Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.
Posted 8 years ago
I waited all morning and no one delivered the parcel. I called the helpline and they told me that it was delivered and left at the doorstep. This is what it says on the tracker No one rang the door? Now I don't have the parcel and the helpline cannot tell me what happened Aweful service. I will complain. Where has my parcel been delivered to?
Helpful Report
Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.
Posted 8 years ago
My parcel clearly marked fragile was drop over my back gate in wet weather
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Posted 8 years ago
Thank you for taking the time to complete the review with regards to your experience. Your feedback will provide us with the opportunity to remedy any problem.
Posted 8 years ago
Despite a good lead up to my delivery I was disappointed that the driver thought it was acceptable to leave my parcel outside my workplace despite being people in the building and 2 doorbells?
Helpful Report
Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.
Posted 8 years ago
ipostparcels is rated 1.6 based on 2,498 reviews