ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“The only positive for me is how friendly the driver is my delivery was late and nobody has responded to my email I sent poor customer service thumbs up for the driver A BIG HUGE thumbs down for the service”

Helpful Report

Posted 9 years ago

“Collection was booked for a Friday to ensure a Saturday delivery. Driver made no attempt to collect and hence failed the service ETA. Collection was made on Monday but the delivery date was not changed to Tuesday and was held back. Was told would be pre 10:30 on the Wednesday and it didn't go out for delivery it got held back again and as such they had to get a dedicated driver to bring it. If I wanted a 3 day service I would of booked MyHermes who are 10 times more reliable”

Helpful Report

Posted 9 years ago

“I was given a delivery slot and the item was delivered early. Due to this the item was pushed through the letter box damaging the bag. As a result the item was stained.”

Helpful Report

Posted 9 years ago

“The parcel that you delivered was not the correct one. My name and address was not on the original from the seller. You incorrectly sent my parcel to another buyer and vice versa. Utterly shambolic. I now have a pile of utterly useless records and have to go through thuds process all over again. So far, terrible service.”

Helpful Report

Posted 9 years ago

“Didn't even ring the bell and left the package outside the door, whilst we were inside the house”

Helpful Report

Posted 9 years ago

“I have the package. But naughty of the delivery driver to leave it in the garden as I was at work”

Helpful Report

Posted 9 years ago

“Very disappointed. The actual delivery service was within the hour slot & driver very pleasant, however, the time slot allocated was at a time that was inconvienient so I opted to change the delivery online to collect from the depot next day. Unlike other delivery services, it would appear that the change delivery option is only for missed deliveries & not a 'live' service, and therefore was delivered to my home address not taken to the depot.”

Helpful Report

Posted 9 years ago

“Only received an email on the morning if the day of delivery. This is totally useless as I cannot plan to be in at such short notice. Surely a text message or email the previous day would make much more sense.”

Helpful Report

Posted 9 years ago

“No one in at time of delivery; parcel left by doorstep and note put through door advising parcel left by doorstep! Valuable item which could have been taken by anyone visiting the house.”

Helpful Report

Posted 9 years ago

“Took one week to collect parcel 3 telephone calls to sort once collected delivered next day”

Helpful Report

Posted 9 years ago

“My wife was at home when the parcel was delivery. But the parcel was left to the gatehouse, not delivery to home address. If I didn't track the parcel, I really don't know my parcel had been delivery!!”

Helpful Report

Posted 9 years ago

“This parcel should have been delivered on saturday as per your website- next day delivery no extra charge for Saturdays Receiving partner ensured delivery would be next day- Saturday 25th”

Helpful Report

Posted 9 years ago

“I was sent an e-mail prior to del saying would be del between 4-5pm on one day it was actually del 3 days later and left on doorstep? when I sent e-mail asking what had happened NO REPLY was the answer so you tell me if it was good service”

Helpful Report

Posted 9 years ago

“You did not deliver to 29 Twemlow Avenue, Poole, BH14 8AL as instructed but to 29 Orchard Avenue which runs parallel to Twemlow Avenue and then left in their Blue Recycle Bin - note in door fortunately stating this. The occupant of 29 Orchard Avenue - whom we did not know - kindly walked round with it last evening some 300 yards.”

Helpful Report

Posted 9 years ago

“The item was supposed to be delivered Wednesday or Thursday last week and was only delivered yesterday! So, very poor service”

Helpful Report

Posted 9 years ago

“Note popped through letterbox to say parcel was behind bins... London is not somewhere to leave things of value outside a house behind some bins!”

Helpful Report

Posted 9 years ago

“I can't write a review because I didn't receive a parcel yesterday. Could you please tell me what it was that was being delivered? Or call me on 07769 338393 Regards Paul”

Helpful Report

Posted 9 years ago

“I received an email to advise the parcel would be delivered between 11.25 & 12.25. It didn't. At 1pm I received a further email to advise the driver had been delayed and the parcel would be delivered shortly. I heard nothing else and it was eventually delivered at 8pm! This was fine except I had waited in all day to receive the delivery.”

Helpful Report

Posted 9 years ago

“Didn't receive item going to phone the company”

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Posted 9 years ago

“problems with 3 parcels. first time you didn't pick up for 5 days. I had to go to the runcorn depot and then got the height of abuse for not driving in a one-way system that is not signed as such.. 2. second parcel got damage this has been returned. 3rd parcel is 24 late. But besides all that all is fine. that's down to the prozac”

Helpful Report

Posted 9 years ago

ipostparcels is rated 1.6 based on 2,498 reviews