ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“Parcel delivered without any problems.”

Helpful Report

Posted 10 years ago

“parcel arrived 2 days late should have been 19th came 21st that's not 48 hrs delivery also box looks like forklift truck run over it as I have just got back of holiday I will check it tomorrow”

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Posted 10 years ago

“Delivery was late by one day”

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Posted 10 years ago

“Waited in all day for the delivery, even left the front door OPEN with a clear note on it to say please enter and leave in the porch! Got to 5pm no delivery! Went online to see if there had been a delay Parcels showing as DELIVERED! No note left! Decided to check at the shop opposite and found them sitting in there, the driver had told them he had no idea where these were going so left them there! No attempt was made to deliver them to my address Which is what I paid for! Come on Guys sort yourselves out! If the shop was not open I dread to think where they would have ended up! One Unhappy customer or soon to be ex customer!”

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Posted 10 years ago

“Awful”

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Posted 10 years ago

“I did not get any delivery from you”

Helpful Report

Posted 10 years ago

“Would never use again, price was cheapest but thats no good if your parcel never gets picked up even after 3 attempts.”

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Posted 10 years ago

“Booking was OK. No communication regarding non collection on 1st day? Package arrived in a very damaged box. Not yet clear if goods are damaged.”

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Posted 10 years ago

“Driver took no care with box it arrived squashed and item inside damaged”

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Posted 10 years ago

“I have a note on the manual gate to my house and a tie belt. The note explains that there may be children at play in my garden so would anyone entering pls close and belt the gate behind them. Your driver was very nice but he did not belt the gate behind him or even when he left. For safety reasons i feel that this should be made very clear to your drivers, if I had not checked the gate immediately a child could have got out. Thanks”

Helpful Report

Posted 10 years ago

“The man who actually delivered the parcel was pleasant and polite however, the content of the parcel was ruined as it was smashed and not repairable.”

Helpful Report

Posted 10 years ago

“The parcel was left inside our main dustbin all day which was full of food rubbish/dirty nappies etc. So at the end of the day when I took it out I couldn't bring the box inside. It was filthy and wouldnt bring it inside where my children were. So had to cut it open outside. Then wash everything”

Helpful Report

Posted 10 years ago

“Parcel was thrown in my garden with no card through my door. Anyone could have stolen it as it was at front of the drive even though my gates was open. Ive noticfied the ebay seller to let them know of the poor quality”

Helpful Report

Posted 10 years ago

“These fools lost the invoices attached to the parcel. Now there mailing mea day later saying i have to fill in a form (but not by hand) then sign it..so i have to print it... & return it to them.. so i have to scan it.. They had all this info when i made the booking so it online. I cant even call them to complain as theres no phone number, not even in the mail they sent me. I wont be using them again”

Helpful Report

Posted 10 years ago

“We had a box delivered containing two model buildings for a garden railway, and both were broken. One of them was particularly badly damaged, despite having a fair amount of padding around it. The box was clearly marked 'fragile' too, so we were very disappointed for our son, whose birthday present it was. Very poor, I'm afraid.”

Helpful Report

Posted 10 years ago

“My latest parcel from this company came damaged, part torn/open and looked like it had been hit by other larger parcels or even got wet then dried out type of look, although the contents were ok inside (they was also in a box), there could have been more care. If they box was accepted from the sender like this, it should be clearly noted on collection by a signature from the sender to negate the issue being caused in transit.”

Helpful Report

Posted 10 years ago

“IPost driver failed to make the delivery the previous day,apparently he could not find my house,despite there being a sign on the the roadside wall stating 203 Hurcott lane on it a further number sign 203 by the garden gate,and also 203 on the side gate all of which he passed,he obviously did not get out of his van to look round,also there are only 9 houses in Hurcott Lane so it does not take much looking.In his defence he did phone, unfortunatly although I was in, I missed the call by seconds,I phoned the number given and arranged for a second attempt the following day. I decided to work in my front garden to look out for the van, it came down the lane straight past my house, I gave chase and caught up with him trying to deliver it to another house in the lane.When I asked why he failed the day before and again this day,his reply he did'nt think there were enough houses in the village for it to be 203. If you use a sat nav on my post code it takes you right to the corner where my house is situated,Very Very poor attempt by Ipost ,I do not know how Ipost gets business.Tell the drivers to get out and look and ask. PB Mardon”

Helpful Report

Posted 10 years ago

“I was initially really UNHAPPY that my parcel simply was not collected as arranged. I made a very high level complaint that evening and it was addressed the very next day, the parcel was collected and I was issued a full refund immediately. No complaints with how my complaint was handled but overall service was certainly nothing special.”

Helpful Report

Posted 10 years ago

“I wasnt in when parcel was devied and it got left on my door step in eye view of public which aint good and box was ripped n open”

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Posted 10 years ago

“UK Mail are the most inefficient company I have dealt with. My package was not delivered, I was told it was left in the porch, I do not have a porch, then I was told it was left outside my house, it was not. I attempted to contact UK Mail all day and only managed to speak to someone on two occasions, once I was told someone would ring me back, they did not then I was told the driver would ring me and deliver the package - no call no package. The package was for a special birthday tomorrow!”

Helpful Report

Posted 10 years ago

ipostparcels is rated 1.6 based on 2,498 reviews