“
They allow cosmetics, the delivery staff are pleasant, I like the way I can order online.
”
posted 4 years ago
- Jacqueline
“
STOLEN SEVERAL PARCELS OF GYM WEIGHTS! We've had 3 parcels (2 different consignments) of gym weight plates cut open and repackaged with different labels and over half the plates missing out the parcels, with another parcel of weight plates simply disappear off the face of the earth! After contacting customer service we've been told they can't find them and don't know what happened, so tough luck! We've sent several emails, provided evidence including photos of the parcels before they left our premises, and then on delivery in the different packaging with different labels, but apparantely this isn't good enough? They ask the same repeated questions running you in circles to avoid resolving the issue and dealing with the claim.
”
posted 4 years ago
- JAY
“
ABSOLUTE DISASTER OF A DELIVERY COMPANY, AND COMPLETELY INCOMPETENT CUSTOMER SERVICE! WE PAID FOR AN ITEM DELIVERY BEFORE NOON FOR A SPECIAL EVENT. BY 3PM, NOTHING delivered, AND NO CALL FROM COMPANY. WE RANG THEM, JUST TO BE TOLD PARCEL HAS BEEN RE-ROUTED AND WON'T COME TILL NEXT DAY WHICH IS COMPLETELY UNACCEPTABLE AND RUINED OUR IMPORTANT EVENT!! WOULD NEVER USE THIS COMPANY AGAIN, WOULD NEVER RECOMMEND TO ANYONE!
”
posted 4 years ago
- Tanya
“
I paid an additional charge for a saturday delivery.
”
posted 5 years ago
- Suzanne King
“
10% refund in delivery cost only.
”
posted 5 years ago
- Anonymous
“
Horrible company, when all goes well the delivery is very fast, but when there is a problem get ready to lose your stuff.
”
posted 5 years ago
- Joao Quaresma
“
Paid extra for a Saturday delivery, went out for delivery on the Saturday but wasn't delivered.
”
posted 5 years ago
- Russell
“
Appalling delivery service with even worse customer service
”
posted 5 years ago
- DavidN
“
Terrible service Avoid like the plague, I paid for next day Saturday delivery of a birthday present.
”
posted 6 years ago
- Jo
“
When my parcel wasn't collected today for delivery tomorrow as paid for I tried the online chat to find out what happened.
”
posted 6 years ago
- Anonymous