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ipostparcels Reviews

1.6 Rating 2,499 Reviews
F
Happiness Grade
E

Refund - Difficult

35.29%
Industry Average
I have requested a refund - not holding my breath on that one!! - and will be booking a different carrier and hoping for better.
posted 4 years ago - Gail Henry
I really wish that I had read the reviews before I used this so called company. I have been waiting for my boxes to be picked up for a week. Well tonight I lost it with them and asked for a full refund. I have customers waiting for their orders to arrive
posted 4 years ago - Evana
They pay Trustpilot to remove negative reviews they have lost / delayed 72 parcels yes 72 international parcels over the last 7 days my company is on the verge of bankrupt , They will not reply or even refund , Stay away am currently on medication as a result of this
posted 5 years ago - Dave Lamb
Tracking numbers below CW007520822DE CW007520819DE From UK to Sweden for almost 4 months now, this company has refused to return or refund for the 2 boxes I tried to post with their company.
posted 5 years ago - C Onuh
Second time using this company. Second time they didn't turn up. You can't call and speak to a person and their automated system says that they'll be here between 21211. Yup, makes no sense to me either. Can't even call someone to get a refund. Avoid!
posted 5 years ago - Huddersfield Saw & Tool Company Ltd
My biggest issue is that I did not receive the service I paid for, yet the company will not refund the additional charge for the saturday delivery.
posted 5 years ago - Suzanne King
Worse than useless. £500 of bespoke items supposed to go to Europe and never even left the UK - lost in their system. Responses from them a joke and still waiting for some form of refund. I do have a number for DHL parcel that will have details of your lost parcel even though they are a different division - call them up on 024 7693 7777. Its a disgrace and Ipostparcel is part of DHL
posted 5 years ago - Anonymous
10% refund in delivery cost only.
posted 5 years ago - Anonymous
If your consignment number has letters in it (hint they probably all do) you won't get past the first stage of their automated 'customer service' line (if you manage to find it, which is almost impossible); later an email lackey told me that they have no phone agents at all! My 3rd and final message to them said that if they didn't call me they'd better refund me and they did! With a glib note to say the driver tried to collect and I didn't answer the door.
posted 6 years ago - Anonymous
If your consignment number has letters in it (hint they probably all do) you won't get past the first stage of their automated 'customer service' line (if you manage to find it, which is almost impossible); later an email lackey told me that they have no phone agents at all! My 3rd and final message to them said that if they didn't call me they'd better refund me and they did! With a glib note to say the driver tried to collect and I didn't answer the door.
posted 6 years ago - Anonymous