ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“The driver did not bang on the door. My wife was home and could see the door. The sack in a big box was left beind our waste bin and a card put through the door. This meant my wife had to go out and move the heavy awkward shaped box. The delivery was great in that it was very quick but spoiled by not just knocking on the door.”

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Posted 9 years ago

“delivery driver was very polite. was late delivering but was notified by email and text. thank you”

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Posted 9 years ago

“I have used ur service on several occasions and been more than happy with the service,however on this occasion I found ur service diabolical. I would like someone to contact me,as sending numerous emails to yourselves just doesn't get a reply. Check my file (if you keep any)”

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Posted 9 years ago

“Item damaged in transit. Delivery on time”

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Posted 9 years ago

“Quick delivery but parcel left on the doorstep all day clearly visible to passerby on a busy road”

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Posted 9 years ago

“Appalling service. Found one of our two parcels dumped at our back door in a communal area and no idea where the other is. Contacted customer services for the courier and they weren't helpful!”

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Posted 9 years ago

“Driver collected wrong item no call centre to contact phoned UK mail who they actually are and got very rude members of staff at the Milton Keynes office lost other item not been contacted about any of this very useless service will never use again will never recommend”

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Posted 9 years ago

“I wasn't very impressed with the customer service! My delivery was due on a Saturday between 10.17am and 11.17 am. At 11.30 ! called up UKMail and was told the driver had tried to deliver but it was refused...they had the wrong door number. I asked for it to be redelivered on Monday...again I received message stating the delivery time 10.17 to 11.17am. It did not arrive. I called up in the afternoon and was told they had no record of the redelivery being scheduled?!?!? No apologies...just that they would have to reschedule and I'd have to waste another day staying in for my delivery. Not only did I pay for postage but I also lost out on some orders that I was waiting to complete! Mistakes happen and in the grand scheme of things no one died but...the lack of customer service and their un willingness to even try to help me...I was not impressed! Anita x”

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Posted 9 years ago

“Never recieved my parcel!! When I contacted the seller they said the courier had delivered the order and it was signed for?? Impossible! Nobody at home til after 8pm. So either the delivery man handed it to "joe blogs" in the street or has fraudulenty signed for it himself and stolen it, either way I have paid good money for the goods and delivery service and still have nothing!! WTF! Not happy at all”

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Posted 9 years ago

“He rang bell then immediately came in back gate to drop parcel. Very rushed.”

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Posted 9 years ago

“Parcel was left leaning against the front door no attempt to hide it or leave with a neighbour”

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Posted 9 years ago

“I haven't received my parcel yet and there was no delivery card if the driver said he has left it somewhere else”

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Posted 9 years ago

“Been using them for years but lately "lost" half a dozen very expensive parcels with NO pay out ! One driver left at side of house (the wrong house ) even tho I paid extra for signed for !! Lost a huge contract with top notch client because of their inept service !! I even wrote via recorded delivery to their CEO who did not reply ! Very bad service and after service !”

Helpful Report

Posted 9 years ago

“I raised seven queries with my next day pick up and next day delivery, for two packages, one of which I finally received two weeks later. The location of the other is still unknown! The website is poor, as you cannot add any punctuation characters, which stops you cutting pasting text from other sources into your message. You are also restricted to the number of characters that you can put into the message and hence cannot get all the details in. On a the positive note I did get a full refund.”

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Posted 9 years ago

“Was delivered quickly without fuss”

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Posted 9 years ago

“Driver put parcel in blue bin but forgot to put that information on card only found it by accident!”

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Posted 9 years ago

“Not collected on the Monday. Paid for next day delivery! didn't get it. No explanation offered or refund Messed the person about who I purchased the item on as he stayed in waiting on the Monday. Not happy at all Doubt I will get any form of response to this Review either - lets see”

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Posted 9 years ago

“Delivery service I don't have a problem with, driver was polite and friendly. The goods however were seriously damaged , possibly due to handling at depot and we are trying to contact seller to either refund or replace.”

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Posted 9 years ago

“The delivery was estimated a time and was more than a hour late, and was told driver had problems. One of my three boxes was damaged prior to delivery like it had been dropped or frown around. Not very happy at all as could have damaged contence This was sent to me and I did not choose courier”

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Posted 9 years ago

“Not received and I am leaving the country on Sunday!!! What are you going to do about this??”

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Posted 9 years ago

ipostparcels is rated 1.6 based on 2,498 reviews