ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“Where to start? The delivery took around a week to arrive, not so hot for a premium p[aid service. To this add the fact that when it did arrive, it arrived the day before the noted schedule (this may be considered a plus but read on). When it did arrive it was placed in our shed (so far so good) but was left so close to the door it became soaked (not so good). I had printed the authorising cover note for the delivery but as it arrived early the driver would not/was not able to collect this authorisation (of what use is it then?) All in all a poor second rate service that retailers/distributors would be advised to avoid.”

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Posted 9 years ago

“Blank cards left, card ref numbers don't work online or on phone to rebook/arrange collection. No phone number given-had to google it. Phone service very poor-kept inputting consignment number wrong and didn't care-just told me to contact the sender! Also stopped me collecting from Middleton depot as they told me it shut at 5pm. It shuts at 8pm (the driver told me!). Would NEVER touch ukmail again”

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Posted 9 years ago

“I have not received a parcel from you.”

Helpful Report

Posted 9 years ago

“I organised this parcel to be collected from an "outside address" and to be delivered to my home address. I paid an extra cost to have it collected between 08;00 & 13;00, and was very unhappy to find out it wasn't collected until nearly 17:00, which meant the people it was being collected from had to stay home and cancel their afternoon appointments and they weren't very happy with me. Will I get refunded or even an apology?”

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Posted 9 years ago

“Great delivery loved it !”

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Posted 9 years ago

“I was being sent a perfect working condition Xbox 360 in the post. The box was incredibly battered when it arrived and the Xbox no longer works as the hard drive has been damaged in transit. Thanks a bunch. What are you going to do about it?”

Helpful Report

Posted 9 years ago

“The first attempt was shocking. I was left a card and as instructed I emailed to say I would pick up. I waited for over an hour to be told they couldn't find the parcel. My husband went twice the following day still no luck. We were promised phone calls to update us and got none. He went again on the Monday still no parcel. Eventually after the item being re sent it arrived. No apologies. We wasted hours of our time and also petrol. Worst service I have ever had.”

Helpful Report

Posted 9 years ago

“I did email with alternative address information. Arrived home to find the box in the wood store front edge wet from the rain in full view of the road. Nobody signed for it. Perhaps not a very helpful dekivery, thankfully it was still there. Michaela”

Helpful Report

Posted 9 years ago

“Parcel was due to be delivered on 10 March. Following the status on the website, the driver was marked as running late. Then, insult of insult, the status was changed to "Delivery Rearranged By Recipient", which was complete testicles, as the "recipient" was not contacted. So this is just plain and simple lying. Was finally delivered a day late.”

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Posted 9 years ago

“No parcel received??”

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Posted 9 years ago

“Would prefer a delivery from the National Carrier ROYAL MAIL. more trustworthy, reliable and much more convenient. Many thanks.”

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Posted 9 years ago

“The driver didn't check his notes to pick the parcel up from front porch even after to attempts and calling customer services. I had to personally drop the parcel off myself at the depot in birmingham. Then the item was damaged during transit so now i was unable to get a refund from the supplier. Overall a very poor service and i wish i had done the overall 180mile trip myself. If a job is worth doing its worth doing yourself not using a poor courier service.”

Helpful Report

Posted 9 years ago

“Really pleased to have been given an hour time slot. Item arrived on time, it would though have been nice if the delivery driver had been courteous enough to help me get the box in rather than leave it out on the drive given the size and weight.”

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Posted 9 years ago

“My parcel was left in full view at front of my terraced house behind my bin. Anyone could have took it and good job it was not bin day.”

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Posted 9 years ago

“The delivery guy knocked on the door but my partner was in the shower so the parcel was left at a neighbours. My partner came to the door and spoke to the delivery guy and asked him to collect it back from the neighbour which he did but when passing the parcel to my partner he practically threw it at him”

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Posted 9 years ago

“This was supposed to be a redelivery, as I haven't received my parcel at first attempt. Apparently I got it yesterday, but they must have delivered it to somebody else... cause there is still no sign of a delivery man, or my parcel.....”

Helpful Report

Posted 9 years ago

“Was in the bathroom, heard a knock on the door, then heard my wheelie bin being moved.. Came downstairs opened the door and there was my parcel just left behind the bin, there was no note put through the letter box to say that the parcel had been left where i found it.”

Helpful Report

Posted 9 years ago

“Delivery between 13.59 +14.59. At 15.01 message driver running late. Check tracking and said delivered at 14.10. No card in door, no message on phone. I had to phone them to see who had my parcel. Not good at all!!!”

Helpful Report

Posted 9 years ago

“I was in but upstairs so didn't hear the doorbell if he rang it by the time I got downstairs he had gone leaving the parcel on my front door step without my signature as requested on the parcel”

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Posted 9 years ago

“As the item arrived with damage, and it wasn't sent like that. All the red tape to claim on your insurance makes it a joke. I can say i won't be using your services again, and would not only never reccomend you, but discurage other from using your services.”

Helpful Report

Posted 9 years ago

ipostparcels is rated 1.6 based on 2,498 reviews