Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.56

4.6 Rating 2,657 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,657 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

Visit Website

Phone:

0196 97886

Write Your review

Tell us how Irish Parcels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, reliable service”

Helpful Report

Posted 2 years ago

“I am a small business owner, 24 years of age, and trying my best to make a future for myself in an expensive country. I secured an opportunity to have some of my products stocked in Carroll's Irish Gifts and as you can imagine I was elated with this achievement. I was delighted to come across Irish parcels, because it meant that I could send 30+ products in one box, for the same price as sending multiple small parcels with an post who I had always used. I carefully packaged up 6 parcels altogether, for 3 different Carroll's stores, applied the labels provided by Irish parcels, and sat back feeling incredibly proud after weeks of preparing this order. Unfortunately, things werent this simple. A dpd driver entered the reception of our work area while I was not there, and loaded the parcels to his van. He applied the labels incorrectly to the parcels, and rather than delivering to 3 locations, he delivered them all to one. Carroll's unpacked the boxes, later realising and informing us that they were not for their stores. These were then repacked, and uplifted by dpd. When they got to the correct stores, all the contents were smashed, and not fit for resale. Irish parcels have informed me that I am to blame, as I should have been present to hand over parcels. However the parcels were not left out by me, there was no sign for the driver to enter the building and take them, and had I known what time he would be collecting, or had he called me, I would have been on hand to make sure he correctly applied his barcodes to the boxes. I am at a huge loss as I have to pay for the parcels with the broken contents to be returned, I have to replace them, and once again pay for delivery to cork. I did all I could on my end, and I feel so disheartened after this whole ordeal. I worked so hard to do everything right, but it wasn't enough.”

Helpful Report

Posted 2 years ago

Hi Laura Rahill, thank you for using Irish Parcels and for your feedback. I am very sorry if you had any issues with the courier you booked with Irish Parcels. We do advise parcels should be handed over to the driver and not be left unattended for collection. I am very sorry that the shipment was delivered to one address and not to the 3 separate addresses. I understand the damage was caused due to the items (glass candles) not being packaged correctly when being returned. I hope you can understand the packaging of the items are very important to ensure items are not damaged. You are dealing with a member of the Irish Parcels team and we will do everything we can do to help you with this issue. We are awaiting images of your item and the claim form so we can process this for you. I am very sorry for any inconvience that has been caused. If there is anything else we can help with simply reply to one of our emails and we would be happy to help or advise in any way we can.

Posted 2 years ago

“Service itself was excellent unfortunately the contents of my parcel was very badly damaged”

Helpful Report

Posted 2 years ago

Hi Scott, thank you for using Irish Parcels and for your feedback. I can see your shipment was collected on time and delivered the next day within Ireland. I am very sorry if there was any damage to your shipment, this is the first you have made us aware of any issue with your shipment. We have compensation in place for issues like this, I would recommend that you contact us (via email, phone or livechat) so we can look into this for you. We would hate for any of our customers to be disappointed with our service.

Posted 2 years ago

“Very good service. A friend sent us our belongings back to us after we moved to UK. Irish parcels delivered on time and collected when they said they would. Only thing is there is no help with the customs declaration and no chance to change it once submitted, so take care the correct information is put in the form. We were ok because we had done this before but others may find themselves paying duty on their own belongings if not careful. We have made this mistake also!!!! The courier's aren't really interested once you've paid them. Just a warning for you. If sending within Ireland they are very good indeed.”

Helpful Report

Posted 2 years ago

“I needed assistance shipping a package to the U.S. from a retailer that wasn't able to provide international shipping. I reached out to Irish parcels to see if they could be of assistance and they were extremely helpful. My purchase was picked up promptly and I received it just a few days later. I could not be happier with the service I was provided and how easy the process was.”

Helpful Report

Posted 2 years ago

“Great service - straight forward no-nonsense website Speedy quote and collection/delivery”

Helpful Report

Posted 2 years ago

“Very fast and an excellent service.”

Helpful Report

Posted 2 years ago

“Arrived in good safe n arrived as estimated time plus the best quote from all the vendor provide in Google search”

Helpful Report

Posted 2 years ago

“Good service. Highly recommended.”

Helpful Report

Posted 2 years ago

“Fast. Communicative. Cost-effective.”

Helpful Report

Posted 2 years ago

“Order easily placed. Documents simple and easily printed. Delivery pick up and delivery to addresses very prompt. All in all a good service.”

Helpful Report

Posted 2 years ago

“Outstanding service. I left my Laptop behind me ina hotel in Donegal, I'm in Dublin. Logged onto Irish Parcels online, filled out the form, paid and 24 hours later my Laptop was delivered back to me.”

Helpful Report

Posted 2 years ago

“I needed to send an awkward-sized package by courier and found Irish Parcels on Google. The whole process was very quick and simple and at a reasonable price.”

Helpful Report

Posted 2 years ago

“Very good service. Reliable and efficient. Excellent customer service if you call with any queries. Would highly recommend them.”

Helpful Report

Posted 2 years ago

“I chose the IPs Express Service. I completed my booking around 10pm on Wed night, my parcel was collected in Dublin at 12:30 on Thu & was delivered to Edinburgh at 15:15 on Fri. Excellent service, esp considering all the usual delays these days wth customs due to Brexit! Well worth the extra few euro for this turnaround time!”

Helpful Report

Posted 2 years ago

“Moycullen, County Galway to Menlo Park California, door to door: very efficient and fast, and excellent value.”

Helpful Report

Posted 2 years ago

“Great service received. I sent a parcel to Canada from Ireland. The pickup was a day late but the guys on the phone were very helpful and had it sorted right away. 8 days later my parcel arrived in Canada in perfect condition. I am delighted. I will definitely be using this service again. My parcel was shipped with TNT and cost €65. Great job 👍👌”

Helpful Report

Posted 2 years ago

“Fantastic company no messing around they do what they say they will do. I would highly recommend them.”

Helpful Report

Posted 2 years ago

“Hassle free, cheap and good customer care call centre. Parcel was picked up and delivered on time.”

Helpful Report

Posted 2 years ago

“First class in every way!! Thank You”

Helpful Report

Posted 2 years ago

Irish Parcels is rated 4.6 based on 2,657 reviews