Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.56

4.6 Rating 2,654 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,654 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a small company, we were not able to get affordable prices for parcel shipments from the big couriers (with 3 letters in their names!). Therefore, we have used Irish Parcels on a regular basis throughout the past 12 months. We have found their prices and service to be very good.”

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Posted 6 years ago

“I used you several times and have been very happy with you except for a few niggles not of your doing, like TNT three times now have not collected on the day they should have because said the driver he was too busy ! Not good enough ! If us customers pay for a pick up and delivery in a certain time then that is what we should get within reason ! I sent several parcels with parcels to go & they are mostly cheaper than you until it comes to insurance . I had a problem withem & there is no way on God`s earth to actually contact them,. I lost out ! I really like the way we can phone you and get very helpful nice people to talk to & they get any problems sorted . We are building an online Antiques Rare books & old prints platform that is slowly growing at a pace lately we still use An Post a lot but your insurance & cheaper for the rest of the world often wins out. Thanks Roger”

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Posted 6 years ago

“Easy contact,good service, just pity IrishParcels started to charge 2% extra on top ups payments from paypal. It wasn't like that 2 months ago. Be aware.”

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Posted 6 years ago

“Great service. 1st attempt at collection left unfortunately but came back again after weekend. Package delivered.”

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Posted 6 years ago

“I was very happy that my parcel reached my brother on time. However it was stressful waiting in the house all day as collection was from 9am to 5pm. At 4.50pm the parcel had not been collected and I was told there was no guarantee that it would be collected on that day, as the drivers were very busy Thankfully the parcel was collected at 5.10pm. But as I said it was an extremely long day waiting for the collection.”

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Posted 6 years ago

Thank you very much, Julie, for using Irish Parcels and for your feedback, it is appreciated. I understand the frustration in the collection times, however we do advise when booking the items will be collected between 9am and 6pm during the working day.

Posted 6 years ago

“Parcel picked up the day after it should have been but arrived 3 days later in the UK so delighted with the service!!”

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Posted 6 years ago

“Easy to book with, clear instructions, good follow up.”

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Posted 6 years ago

“Everything went smoothly from the Irish end, however my parcel was delivered to a neighbour of my sister without my sister being informed of where it had been delivered. Why do they need the recipient's tel no if they do not intend contacting them. The parcel was not delivered for two days as the neighbour went away after delivery and my sister had no clue as to where it was. It would be helpful if a text was sent to the recipient if they are out informing them as to where the parcel was delivered, this would save a lot of worry and anxiety.”

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Posted 6 years ago

“Handy service, recommended.”

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Posted 6 years ago

“No problem with Irish Parcels, but the courier company GLS is a bit iffy, my parcel was to be pick up on last Friday, when driver arrived we found that the delivery address was wrong on their tracking label. Supposed to come back on Monday then Tuesday, then Wednesday. I waited in all day for the 3 days. am I to wait in for the rest of the week ? but which I cannot.”

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Posted 6 years ago

“very easy to use.”

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Posted 6 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels, Tim. We really appreciate it!

Posted 6 years ago

“nice and simple way of booking a collection for a shipment”

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Posted 6 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels, Joseph. We really appreciate it.

Posted 6 years ago

“Good service.”

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Posted 6 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it!

Posted 6 years ago

“General process is good, and simple. But some problems experienced... 1: stayed home all day from 09:00 to 18:00 but driver did not arrive to pickup parcels, 2: inconsistent processing of orders, i.e. driver arrives to pickup parcels not yet due for pickup, 3: 2 deliveries arrived 1 day early so were missed as the recipient wasn't expecting them, 4: cant change pickup or delivery date of order after it has been booked, 5: I can click "use registered address" when booking in a parcel but still have to Select County and Select Town, why?, 6: email support promises max 4 hour response but response took a lot longer than 4 hours. Staff on chat helpline are helpful and friendly.”

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Posted 6 years ago

Thank you for taking the time to leave a review and for booking with Irish Parcels, John. We are very sorry for any issues you experienced with our service. We are happy to look into any issues with your shipment, please contact us directly via email at info@irishparcels.ie and a member of our support team will get straight back to you. Again, we sincerely apologise for any inconvenience caused.

Posted 6 years ago

“Good service at affordable price”

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Posted 6 years ago

Thank you so much for your review and for booking with Irish Parcels. We really appreciate it.

Posted 6 years ago

“good customer service and response time,”

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Posted 6 years ago

Thank you so much for your review and for booking with Irish Parcels. We really appreciate it.

Posted 6 years ago

“Overall a good service, all packages except one were picked up on the correct date. Customer service agent was helpful in arranging another pick up date for the missing parcel.”

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Posted 6 years ago

Thank you for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it.

Posted 6 years ago

“I used Irish parcels to move from Ireland to France, it took only 4 days for a very competitive price ! I could only recommend this service !”

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Posted 6 years ago

Thank you so much for your review and for booking with Irish Parcels. We really appreciate it.

Posted 6 years ago

“Good service, collection driver was polity, only downside was the time frame. "Collection will take place between 9am and 6pm" Surely this can be put into a 2 or 3 hour window instead of an all day waiting job.”

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Posted 6 years ago

Thank you for taking the time to leave a review and for booking with Irish Parcels, Greg. We really appreciate it. As all of our collection and delivery times are set upon by our courier, we are unable to guarantee any specific time-slots ahead of booking. However, if you give us a call on the morning of your collection or delivery, we should be able to help you get a more precise time from the courier directly. We hope that this helps for next time.

Posted 6 years ago

“Liked that the website gave me different options to send my parcel. The website was well laid out and easy to navigate. Would definitely use again”

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Posted 6 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels, Alison. We really appreciate it.

Posted 6 years ago

Irish Parcels is rated 4.6 based on 2,654 reviews