Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.55

4.6 Rating 2,532 Reviews

89 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 11th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tracking did not work”

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Posted 1 year ago

“Excellent service, regular user and no problems.Highly recommend.”

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Posted 1 year ago

“Used Irish Parcels for the first time to send a parcel to Queensland, Australia. A 10kg parcel was collected on Tuesday and delivered on the following Friday. Extremely efficient service and excellent value. I highly recommend Irish Parcels, 5 Stars Plus.”

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Posted 1 year ago

“Very good service, very good people !”

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Posted 1 year ago

“Very happy with the collection and delivery of my parcel. Very quickly dispatched to my son in Austria. Will be using again for next delivery..”

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Posted 1 year ago

“Did exactly what they promised.”

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Posted 1 year ago

“I recently sent a package to Germany and the service from Irish Parcels was excellent. It was a fast and efficient service and great value for money. The driver was a lovely guy, and kept me informed of the time of collection.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Very happy with this service, I would highly recommend them.”

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Posted 1 year ago

“I have only used this service once but was very happy with the assistance and service provided and happy to recommend.”

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Posted 1 year ago

“Excellent services”

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Posted 1 year ago

“Top Class Service”

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Posted 1 year ago

“absolutely superb- will deal with them again.”

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Posted 1 year ago

“website is easy to use, good and quick customer service at all times. and good prices as usual. if something goes wrong team is engaging and help you to sort out issues.”

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Posted 1 year ago

“The service provided was superb- got help with customs, labels etc. pick up was very prompt. Unfortunately I was shipping a China set and was sent an email stating that as the items were fragile its transport was at my own risk. I should have heeded this as the set although we’ll protected and bubble wrapped looked like it had been catapulted to the US from Ireland by the time it landed in pieces, holes punched in the side of the box etc. Absolutely no care was taken whatsoever with what was clearly labelled as fragile. I’ve since had to email the company so that they might forewarn customers that they do not have the capability to transport fragile items and should clearly state this to customers instead of taking a hefty sum to basically destroy your items. Very very poor!!”

Helpful Report

Posted 1 year ago

Hello Helene Moran, thank you for your feedback and for using Irish Parcels. I am glad you found our staff helpful and I am very sorry about any damage to your shipment. Any form of damage is rare so I am very sorry about this. All shipments will be transported on conveyer belts and in and out of a number of vans, we do not recommend sending very fragile items. Packaging is very important and a china set is an extremely delicate item, we would say that each item should be within a box with bubble wrap and protection, then these smaller boxes can be transported within a larger box. This is to stop any of the china hitting off itself which can cause damage even though bubble wrap. I hope this information helps. We are available via email, phone and livechat if there is anything else we can help you with.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“I waited and waited and waited all day .....8am to 6pm ....Reese, Doris, and Chris. Senior customer service advisor, appalling service. Nice effort to defend the indefensible every time .”

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Posted 1 year ago

Hello, thank you for your feedback. As you have not left your details we are unable to check if you have used Irish Parcels. I have sent you a message to get your details. If you missed your collection, or the driver does not arrive we can arrange another collection on a date to suit you free of charge. We are able to look into failed collection for you. We have customer service available via phone, email and livechat and would be happy to help.

Posted 1 year ago

“Excellent service!”

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Posted 1 year ago

“This was my first time using this company and I will absolutely use them again they were on time, reliable and very fast delivery from Ireland to England”

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Posted 1 year ago

“Have had a number of dealings with irish parcels and have never been disappointed. very reliable”

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Posted 1 year ago

Irish Parcels is rated 4.6 based on 2,532 reviews