Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.55

4.6 Rating 2,532 Reviews

89 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 11th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had an issue with the shipment but the customer service advisor was helpful and resolved the issue.”

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Posted 3 years ago

“Website is easy to navigate. Placed order within few minutes. The package was collected from home and without an issues and also delivered as stated.”

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Posted 3 years ago

“Very efficient and price was excellent in comparison to others”

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Posted 3 years ago

“Excellent quick service. Very happy customer”

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Posted 3 years ago

“Excellent door to door service at a good price!”

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Posted 3 years ago

“Smooth ordering, collection and delivery process. Everything happened in time. Friendly customer support. Definitely recommend.”

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Posted 3 years ago

“Parcel was collected and delivered next day. Service overall was excellent and will use this service again. Would recommend to anyone.”

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Posted 3 years ago

“Brilliant service - it is quick, simple, a great price (better than all competitors), and a great service - what more do you need!! My order was delivered to Eastern Europe and with all the messy Brexit issues and COVID-19 restrictions it was delivered a day before it was due. Great service, value and excellent customer service.”

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Posted 3 years ago

“Very pleased with the service provided. Parcel arrived earlier than expected despite Christmas rush. Highly recommend.”

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Posted 3 years ago

“Fast service and very straightforward to use”

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Posted 3 years ago

“Delighted to have stumbled across Irish Parcels. Reasonably priced, not restricted by weight or size. Excellent update info and first class customer service. Who would’ve thought all of this exists?! 👏👏😊😊🙏🙏”

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Posted 3 years ago

“Excellent service. Could not ask for better.”

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Posted 3 years ago

“Please avoid at all costs. Don't get ripped off by them, it's not worth losing your money.”

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Posted 3 years ago

Dear Cheryl Crouch, I understand you are importing a parcel with TNT from South Africa during the Christmas period. The estimated delivery time is working days and we recommended also allowing a few extra days over the Christmas period. We have explained that your item is in Customs, this is the same reply we have provided to you each time, we have been working to get your issue resolved for you. It looks like you have sent personal effects which we do not recommend doing as it can cause delays (stated in our T&Cs). We are in daily contact with you via email, so if you have any more questions simply let us know. We have a number of staff dealing with your requests and we are deeply disappointed with your attitude towards them and your multiple negative reviews.

Posted 3 years ago

“I really needed something fragile sent to Switzerland in a short time frame before Christmas. I didn't believe it was possible but Irish Parcels delivered. Delighted with the service.”

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Posted 3 years ago

“Book and paid for 2 parcels to be collected, got two parcel labels but only one parcel delivered, still waiting on response from Irish Parcels to find out whats going on”

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Posted 3 years ago

Dear Barry, I understand you booked a collection from an Auction House and you were not at the collection side. We booked in 2 parcels and provided you with 2 labels, as you mentioned. From the tracking, I can only see the whole shipment which was collected and delivered on time. If there is anything missing from the shipment please contact the sender, which is the Auction House. I will have a colleague email you more information now about this. We are very disappointed with a 1-star review as we did everything correctly and hope you understand that it was no fault of Irish Parcels. If there is anything else we can do just let us know and we would be happy to help.

Posted 3 years ago

“Fantastic service,my parcels were collected and delivered by the following day, reasonably priced, I will definitely be using the service again”

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Posted 3 years ago

“Parcel was delivered within 24 hours of collection. A great service!”

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Posted 3 years ago

“Very efficient service from start to finish. Would highly recommend.”

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Posted 3 years ago

“Paid exorbitant fee for express 2 day delivery - a week later package is further away than where it was picked up with some exception noted on tracker. No one in Irish parcels interested in picking up a query update. Very frustrating.”

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Posted 3 years ago

Dear Padraig, I can see your package has been safely delivered from Ireland to Canada for 44 euros, which is very good value for an international shipment. Your original delivery date was Mon 21st Dec, however, your item was delivered on Wed 23rd Dec. I am very sorry for the delay, we do recommend allowing 1-2 days extra over Christmas due to the large number of items being sent. We are disappointed with a 1 star review, I can see Aaron and Tanya from customer services assisted you with your queries. If there is anything we can do to help just let us know.

Posted 3 years ago

“Very very dissapointed.wont be using you again.”

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Posted 3 years ago

Dear Noel, thank you for your feedback. I understand you use Irish Parcels regularly, however, have been sending items (power tools) in plastic bags. The packaging is very important to ensure the items arrive safely, the issues you are having will be similar with any courier, so we would recommend improving the packaging used. If there is anything we can help with or if you need packaging recommendations please contact us and we would be happy to help.

Posted 3 years ago

Irish Parcels is rated 4.6 based on 2,532 reviews