Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.55

4.6 Rating 2,532 Reviews

89 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 11th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“collected on time delivered earlier than expected”

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Posted 2 years ago

“Booked parcel to get collected Monday, a week later it's still not collected and when I call the courier regarding it they are no help at all.”

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Posted 2 years ago

Hi Dec Mc Cole, thank you for using Irish Parcels and for your feedback. I can see you arranged a collection from another person's address and it failed, we have rebooked this for you when you made contact with us yesterday. If a collection does not happen it needs to be rebooked. If you can ensure the collection address is aware of the collection today and the parcel is labeled that would be great, if any issues simply phone, email or live chat us and we would be happy to help. you can track your item online at any time and see when it is collected.

Posted 2 years ago

“This was a brilliant first experienced. I had a laptop shipped from Ireland to the UK in 24 hours after leaving it behind. I couldn't believe how cheap it was. Noted for the future.”

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Posted 2 years ago

“I have been using Irish parcels service for almost 2 years now and highly recommend them”

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Posted 2 years ago

“Very very pleased! Pity wish I knew irish parcel beforehand. I used to send parcel one or twice a year to family in usa and it would always take ages and sometimes would cost more. My box was collected in my house on a Friday (so handy) and box was delivered to usa I think on the Wednesday or Thurs - less than a week!!”

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Posted 2 years ago

“It’s simple uncomplicated & efficient”

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Posted 2 years ago

“Prompt on time delivery, a highly recommended service, I'll definitely use this service again.”

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Posted 2 years ago

“Excellent service. I sent 3 parcels to the US and 1 to the UK. They were to arrive in 3-4 days. All were delivered in 3 days and I could track them all the way. Cant recommend Irish Parcels highly enough”

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Posted 2 years ago

“Very very poor service from this company. After day 2 still no pick up of parcel Contacted them on day 3 told me dpd attempted pick up on day 1 which was a complete lie as the poor lad stayed at home all day to give them parcel as he was afraid of it been stolen. Day 4 finally picked up item. Day six and I still haven't received item. This company is a joke and I will never do business again. Very poor communication and blatant lies from them.”

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Posted 2 years ago

Dear YURI KROT / EOIN CADDEN, I can see you made a booking to send an item from CLARE to MONAGHAN with DPD on Irish Parcels. The booking was sent to DPD and the collection failed on the date booked (1st Feb) at 2pm. You contacted us at 5pm the following day (2nd Feb) about the item not being collected, we rebooked the collection and the item was collected the following day (3rd Feb). If the collection does fail or the item is not collected please contact us straight away so we can rebook another collection for you (at no cost). I can see your item is currently out for delivery. If there is anything else we can help with just let us know and we would be happy to help. We are disappointed with your review as we do not feel 1-star or your content is a fair representation of our service. I can arrange for a manager to contact you about this.

Posted 2 years ago

“Collection failed on 2 days despite having someone wait in on both days.. courier claimed to have called but on checking cctv on my property there was definitely no effort to collect the parcel.. did get my money back but found the experience very annoying.. it’s even more annoying to see all the wonderful reviews knowing that when dealing with your chosen courierFED EX none of that is truthful..”

Helpful Report

Posted 2 years ago

Hi Liz Walsh, we cannot find any orders on our system for your name or the email address you used for this review. You have not provided an order number for us to look into this for you if you used another name. I will send you a private message now to get more information from you.

Posted 2 years ago

“An " actual Person" is available on the phone for troubleshooting re customs documentation that is a bonus!”

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Posted 2 years ago

“Always quick reliable and efficient, find Irish Parcels a really easy to use service”

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Posted 2 years ago

“Absolutely amazing, didn't have to deal with same usual problems like weight and size of the boxes. Every single box I had was different size and different weight, and everything was delivered in time frame they said they would. 10/10 in my opinion, price wise and delivery wise. Will use Irish Parcels again for sure if I need.”

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Posted 2 years ago

“I used the service of Irish Parcels to deliver a parcel to the US . I was extremely happy with the efficiency and the cost . I would gladly recommend them to others”

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Posted 2 years ago

“An excellent service no problems at all, the box was collected here in west cork on Friday and was delivered to Sligo Tuesday morning, the price was reasonable also. I would highly recommend irish parcels”

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Posted 2 years ago

“great service as usual, lovely people in customer service, and great communication in case of problems. Thank you”

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Posted 2 years ago

“What an efficient and uncomplicated service. A rare treat. Pick up when they say, and deliver in super quick time. Excellent. Will use again and again .. Maria Parsons”

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Posted 2 years ago

“Excellent service. Hassle free. Picked my parcel up from the Door of the house. Reasonably priced service also”

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Posted 2 years ago

“I was really pleased with the service from Irish Parcels. The process was very clear and easy to follow, which is not always the case with international deliveries. My parcel was collected promptly by the courier and delivered to the client less than 48 hours later. I would highly recommend this service.”

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Posted 2 years ago

“Simple process ,efficient, excellent,”

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Posted 2 years ago

Irish Parcels is rated 4.6 based on 2,532 reviews