Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.55

4.6 Rating 2,532 Reviews

89 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 11th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service. The parcel was collected from my door in Carlow by a FedX courier on Wednesday morning and arrived at it's destination in London on Friday morning...48 hours later 🙂”

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Posted 9 months ago

“Good service. Someone talked to me when I had a query. Email answered promptly and usefully. Will use again.”

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Posted 9 months ago

“Great customer service support”

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Posted 9 months ago

“very easy to deal with and respond quickly to queries on delivery.”

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Posted 9 months ago

“Excellent service. Booked on line at 11 am Parcel was collected following day before lunch (Friday) and delivered to my sons door in Melbourne the following Thursday. Very good value for money compared to other couriers. Would recommend Irish Parcels one hundred percent.”

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Posted 9 months ago

“An excellent service. My first time using Irish Parcels and I would happily recommend them. I was struggling to return an iPhone to my daughter in London that she had left here over Christmas. An Post don't post phones and I was struggling to find any courier company that would take it for me. I had a very informative conversation with a gentleman from Irish Parcels who assured me that my parcel was in good hands They had a very efficient booking and customs form that could be filled out online. They collected and delivered on the dates stated. A great company overall.”

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Posted 9 months ago

“Good for reliable collection and delivery. However, don't offer business / frequent user prices, which is ridiculous. Paid Irish Parcels €18.39 versus €8.50 door-to-door via Parcel2Go/DPD so will revert back to their service once they're up and going again”

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Posted 10 months ago

Hello, thank you for your feedback and for using Irish Parcels. I can see your item was delivered safely on time. We offer a full door to door service, vs other drop off services. I can also see you sent a large item which would have been more expensive. The competitor that you mention is almost twice the price to send the parcel size to N. Ireland so we are disappointed with your 3 star review when everything was done correctly and at the best price available.

Posted 9 months ago

“The main issue is that we can't delete personal data after a period of time and have been told it can't be done for us. This is not in compliance with GDPR”

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Posted 10 months ago

Hello Angela Crampton, you can request your information removed under GDPR via your account on Irish Parcels or simply by contacting us. We will need to verify your information before we can delete your account and all the information associated with it. This can be done 30 days after your last shipment. We need to hold information for 30 days after your last shipment incase we need to contact you about your shipment. Once your information is deleted we would be unable to contact you. We are disappointed with a 3 star review if there is anything we can do to help simply let us know and we would be happy to do so. We are available via email, phone and livechat.

Posted 9 months ago

“All went well, collected-delivered with no issues, did not get delivery completed message.”

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Posted 10 months ago

“Good service however when I queried the delivery the information on your database was incorrect so your customer representative had to send an email to follow up . This was very quick and I got a quick response which was good”

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Posted 10 months ago

“Excellent service parcel was picked up Monday and delivered on Tues morning.It was a 4kg package and cost 16 euro to be delivered.I thought this was a bit expensive as it was only going 14 km .The courier was DPD and they are superb”

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Posted 10 months ago

“Excellent service. Had never used before so wasn’t sure what to expect. Parcel delivered to Germany the next day. Very pleasant FedEx delivery driver too.”

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Posted 10 months ago

“I have used irish parcels now a few times. Parcels were collected on time and delivered quickly. Great service.”

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Posted 10 months ago

“Send a 4 kg parcel to my daughter in Perth Australia. Very pleased with the service, spoke to a very nice gentleman who helped me with my order. Parcel was collected the following morning and even though the expected date for delivery was just after Christmas she received it on 23rd of December. A huge bonus. Was delighted with the service, reasonably priced, ultra efficient and delightful to deal with. A great Irish company. Thanking you for prompt service.”

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Posted 10 months ago

“Excellent service. Easy to organise, speedy pick up of parcel and delivered exactly when they said it would be despite it being Christmas week. Great communication between pick up & delivery”

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Posted 10 months ago

“A brilliant service.. was kept updated by email all throughout the delivery of the package to Dubai.. Would highly recommend Irish Parcels Service and will definitely use them again.. thank you..”

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Posted 10 months ago

“I had the best experience with Irish Parcels.ie. Gave great help with documents and price was great. Parcel was picked up at my home by a very helpful Driver. He assured me all was done correctly and my parcel was in Abu Dhabi delivered to my family there in 3/4 days. Absolutely a very reliable and brilliant service. Thank you Irish Parcels.ie”

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Posted 10 months ago

“First time used Irish Parcels to return large items to suppliers. Quick and convenient, signing up and booking everything online. Collection was prompt and on day, arranged when booking. I had to edit the address after the item was collected. On contacting Irish Parcels, the response was instant and MY error rectified immediately. I was able to track the item, delivery was prompt. I would recommend this company, because I found them. efficient, reliable with a good customer service, so if you have a query or problem you have a voice at the end of the phone or a prompt reply via email. I found it economical and hassle free. I would recommend this company to others because it worked for me and I'd use them again.”

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Posted 10 months ago

“So easy. So reliable every time .”

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Posted 10 months ago

“Very good price to send a parcel to England. I was pleasantly surprised at how quickly it arrived. Great service.”

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Posted 10 months ago

Irish Parcels is rated 4.6 based on 2,532 reviews