Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.55

4.6 Rating 2,532 Reviews

89 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 11th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An unbelievable service. The customer service is top notch. Makes me proud to be Irish.”

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Posted 4 years ago

“Collected on time and dropped of earlier than expected. I'm super happy with this service”

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Posted 4 years ago

“Your service was excellent, I could not believe that from my door in Dublin 22 to My Daughters door in USA it only took two days to deliver my box with Irish goodies and Birthday presents for my Grandson. Thank you very much.”

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Posted 4 years ago

“Sent parcel to Denmark and everything was very smooth and professional from pick ups to delivery.will definitely use again”

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Posted 4 years ago

“Very good service recommended.”

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Posted 4 years ago

“Fantastic service. Heard about it from a friend. I used them 3 times and will definitely use them again.”

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Posted 4 years ago

“Placed an order for collection of a small parcel for delivery within Ireland and the service was excellent”

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Posted 4 years ago

“Excellext service, collected on time, delivered on time. Very good value.”

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Posted 4 years ago

“Excellent customer service - really prompt replies to my queries. My package was collected when promised and delivered by the following day. Very happy with everything and will definitely use Irish Parcels again.”

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Posted 4 years ago

“Very efficient service & impressed!”

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Posted 4 years ago

“Very easy site to use,was collected next day and delivered to my customer the following afternoon. Thank you”

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Posted 4 years ago

“I send a parcel which was collected 2 days late bacause of the on going situation and understandable. I spoke to Samantha. She's very helpful .She contacted the DPD and made sure that my parcel would be collected as soon as possible. I got my parcel next day after collection. The price was very reasonable as comapre to an post and other delivery services. Would recommend 100%”

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Posted 4 years ago

“Super impressed with your price and door to door service especially in these challenging times. Many thanks and keep up the good work.”

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Posted 4 years ago

“Thank you very much for a fast and efficient service”

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Posted 4 years ago

“Awful 5 days no parcel”

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Posted 4 years ago

Hi Peter Sands, I understand you booked a collection with Irish Parcels, however, when the driver went to collect the sender would not hand over the parcel to the driver as he stated "he did not look reputable". We had arranged for the driver to go back again at no cost to yourself, so we are very disappointed that you have rated us 1 star, as this does not fairly represent our service. Our staff have been helping you sort this problem with your sender and the courier. I can arrange for a manager to call you about this on Monday.

Posted 4 years ago

“Reliable, fast delivery and great price.”

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Posted 4 years ago

“Perfect and prompt collection and delivery from start to finish, ending with a Family receiving an unexpected "cheer up & smiles" parcel days earlier than expected. So THANK YOU Irish Parcels for making this possible, and for all that you and your great Drivers do.”

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Posted 4 years ago

“Quick transaction”

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Posted 4 years ago

“Picked up as scheduled and delivered next working day. Fantastic service. Will use again.”

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Posted 4 years ago

“Wouldn’t trust them to deliver pizza! Booked and paid for the collection of a parcel from the UK.(80x80x40) The next morning I had to ring their office to get the labels sent. At the end of that day when the parcel should have been picked up, i get an email saying their system shouldn’t have allowed me to book the parcel as it was too big for the courier to collect. Instead of trying to get an alternative courier to Honour their contract they simply cancelled it, leaving me without a courier I’d already paid for. Be aware, under their terms and conditions they can cancel a contract at any time. They are not a courier company, they are a booking agent and an absolute joke of a company. They have no idea what customer service is. When I complained to their representative he told me their system had taken bookings it shouldn’t have several times that weekend. As if that made it alright. From their website I quote “there are no set size or weight limits”. Do yourself a favor, if you value your parcel go directly to the courier companies. Will never use again”

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Posted 4 years ago

Hello Austin, we are an online parcel shipping website and do not offer pizza delivery, I am not sure why you would mention this. You have left a number of 1-star reviews online about Irish Parcels, but you have never actually used our service. I have sent you a Trust Pilot message (as cannot send one on Google) in order to get your details so I can look into this for you. I am very sorry if your item was too large for the courier to take. We deal in parcel shipping and it seems your item is very large and not suitable to send as a parcel.

Posted 4 years ago

Irish Parcels is rated 4.6 based on 2,532 reviews