Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.55

4.6 Rating 2,532 Reviews

89 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 11th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i booked irish parcels to pick up packages in uk and deliver to Ireland, great service ,this will be our preferred courier in future thank you”

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Posted 3 years ago

“Amazing service. They even provided email support outside of business hours! I will use them again!”

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Posted 3 years ago

“Excellent service. Prompt collection and delivery of parcel to the UK address . Highly recommend.”

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Posted 3 years ago

“I had a parcel delivered to California USA that I expected to be delivered in five days and it took just three days from Ireland . My customer couldn't believe how fast it was delivered so it was great customer service for me.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Great professional service at very reasonable prices”

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Posted 3 years ago

“Delighted with the service. Sent a box to the UK and everything went very smoothly. Customer received in 3 working days. Paperwork was very straight forward Damian, Creative Binding”

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Posted 3 years ago

“I shipped eight boxes from Ireland to the UK. The deliveries were delayed. The boxes were damaged upon arrival. Books and documents from my boxes were damaged upon arrival, and when I went through everything I realised that some documents were missing. And somehow I ended up with someone else’s parcel inside my boxes! Very bad experience. I will not use again. After I wrote the above review, a representative from Irish Parcels contacted me and attempted to pass the blame back to me by stating that I hadn’t used the correct type of boxes (ironic, as the type of box I used is pictured in their Google images) and that I hadn’t packed the boxes properly (which is also incorrect, as I packed the boxes very carefully ensuring even distribution of weight). When I pointed out that it might be useful to tell customers about the correct boxes/packing to use, if failure to use the correct boxes/packing was likely to result in loss/damage to property, my questions were blithely ignored. Instead, I was offered a ‘sorry, not sorry’ apology and a derisory ‘goodwill gesture’ to shut me up.”

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Posted 3 years ago

Dear Eamon Chawke, thank you for using Irish Parcels. I can see your items were delivered 1 day after the estimated delivery date range. Your items had to pass through customs and we do recommend allowing an extra day for delivery due to this. I am very sorry if there was any damage to your boxes. I can see you used storage boxes to send heavy items, we would not recommend using this packaging to send heavy items (they are not rated for the weight sent). We would only recommend using strong double-walled shipping boxes for these items. I understand a manager is in contact with you via email about this shipment, if there is anything else we can help with just let us know and we would be happy to help.

Posted 3 years ago

“Competitive & efficient. Only fault was there could have been some communication (email/txt) to the recipient of the parcel re. expected delivery times.”

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Posted 3 years ago

“Needed golf clubs collected in Tralee picked up by DPD and delivered within 3 days great service highly recommend .”

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Posted 3 years ago

“Was happy to get my parcel. But was at work and no contact number. I was worried you would not deliver”

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Posted 3 years ago

“Irish Parcel just want your money and no matter what happens they use other providers they use as been at fault. Excuses and quick to use policies rules and agreements as easy out for them. They don’t take full responsibility for the order. I wouldn’t use them again and I know many who said they wouldn't touch Irish Parcel. Good Redon to your terrible service ye should not be slowed to be in business .”

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Posted 3 years ago

Dear Anonymous, you have not provided us with any details that match our orders. We will contact you via Reviews.io to try and get some more details from you. The review does not sound like any of our services.

Posted 3 years ago

“Brilliant service from beginning to end”

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Posted 3 years ago

“My first time using irish parcel was a great pleasure. All went perfectly. Customer service was fantastic. A++++ company.”

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Posted 3 years ago

“Organised for My parcel to b collected on Wednesday wasn’t collected to the Friday so took a full week for delivery. I no it was out of Irish parcels control but a email from them to say it was going to b late and why it late would have been nice.”

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Posted 3 years ago

“Fast, reliable, and good prices. What more do you want when sending parcels to Ireland”

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Posted 3 years ago

“All fine until your partner TNT only delivered two out of three parcels. I'll upgrade this review when they find it.”

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Posted 3 years ago

Dear PJ Davies, thank you for your review and for using Irish Parcels. I can see all 3 items have been delivered. I am very sorry one item took longer than expected. If there is anything else we can help with just let us know and we would be happy to help.

Posted 3 years ago

“I did the order last minute very late at night but the company picked it up the next day in the morning. Delivered 2 days after pick up! Wonderful service, recommending!”

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Posted 3 years ago

“The best 😊”

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Posted 3 years ago

“I have used Irish Parcels a number of times for deliveries to Europe and Canada, I have found them to be most efficient with the goods delivered within the time outlined frame, or even earlier. Any phone queries regarding postage were always answered by polite, friendly and courteous staff, who always had information up to date. I would have no hesitation in recommending Irish Parcels for postage of large and small goods worldwide.”

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Posted 3 years ago

Irish Parcels is rated 4.6 based on 2,532 reviews