Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.72

4.7 Rating 905 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 905 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 30th January 2025

Robert

Isle Blue 5 star review on 26th January 2025

Marnie

Isle Blue 5 star review on 22nd January 2025

Janeen

Isle Blue 5 star review on 7th January 2025

Rob

533

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can not say enough positive things about our recent experience with isle blue !!! My husband and I recently stayed in The Villa called Sardinia in Turks and Caicos for our honeymoon. We were there for 10 days, and every single thing was beyond perfect! Being two gay men, as much as the world has made such positive strides and shows much support for the LGBT community, traveling is always something that makes you aware that not everyone is so kind. With that being said we really wanted to relax and feel comfortable enjoying our honeymoon in private. I found isle blue’s site on google when looking for hotels for our honeymoon about a year ago. Around that time covid was even more of a factor to consider while planning a wedding let alone travel . I took out the recommended travel insurance upon booking which I strongly agree is a smart decision. I was nervous initially booking because there weren’t the thousands of reviews that some of the popular hotels have . I read that some of the previous reviews said that isle blue would require half the fee up front and the second half 2 months before you’re trip . I was told a concierge would reach out to me a month before our trip to help with further accommodations, and they did exactly that! Stephanie our concierge was AMAZING!!!!! I told her in our first email exchange that it was our honeymoon , and she told me she would make everything absolutely perfect ! She provided us with all information we could possibly need , from private chefs , to rental cars , spa services and excursions. She also connected us with a local gourmet market that had a pre stock available for your villa if you don’t want to stop at the store on your way from the airport. We ended up stoping at the store ourselves because it seems more cost effective. Our villa was on Taylor Bay , which is opposite grace bay , where all the hotels and most restaurants are. It was only a 20 minute drive from Taylor bay to grace bay and if you have a rental car , and depending on where you’re from don’t mind driving on the opposite side of the street that you’re used to , it’s not a big deal at all. We were very happy to be on the more residential part of the island with less people. Our villa was absolutely stunning . It had direct beach access , it’s own private pool , and looked exactly like the pictures on isle blues website. To be honest, it was even more impressive in person . Julian the Villa Manager texted us the morning of Our flight to touch base and was waiting for us at our villa to show us around and inform us of anything we needed to know . He was also available by text or call the entirety of our stay if we needed anything , and would respond with in a minute! Stephanie was also still available if we needed her to adjust any reservations. She also hooked us up with chef Jose . He and anyone he brought with him as su chef were so professional and incredibly accommodating and talented!! We had two separate dinners prepared by him and one breakfast , and they were delicious!!!! It was worth every penny! The other days we cooked for ourselves or went to a local restaurant La Brisas . It was a 2 minute drive and worked for lunch and dinner . Other nights we ventured to Grace Bay , but for the most part just enjoyed our beautiful setting at the villa . The pool has beautiful lights at night along with the outdoor landscaping and the view of Taylor bay with the moonlight was incredible !!!! The villa is also set securely with two others behind gates at the beginning of the property. Each villa then also has its own security system . I accidentally set ours off and the security promptly called to make sure all was ok. We felt very safe ! The villa also had a state of the art washer and dryer and plenty of extra towels and bedding ! I know this is a very long review but I just wanted to list all the things that I was looking for when I was booking . Our honeymoon was the best trip of my life and exceeded all of our expectations ! We will absolutely be going back there and using Isle Blue for our future travel ! This is not an add lol !”

Helpful Report

Posted 3 years ago

Good morning Matthew, Thank you very much for the generous review. I want to first say it was our absolute privilege to welcome you to villa Sardinia and the island of Providenciales. It's an honor to assist you with your honeymoon. Secondly, we wish you and your husband a lifetime of health, happiness and adventure. All of us here at Isle Blue congratulate you on your nuptials. We look forward to welcoming your lovely family back in the future. All our best.

Posted 3 years ago

“Great location and great staff made this property feel like our home away from home!”

Helpful Report

Posted 20 hours ago

“Excellent value. The only downside is the steep driveway.”

Helpful Report

Posted 5 days ago

Dear Tom, Thank you for your thoughtful review! We're delighted to hear you found excellent value in your stay. The driveway may be a bit steep, but we like to think of it as part of the island's natural charm, leading to those stunning views and unforgettable experiences. We hope to welcome you back for another beautiful adventure soon! Warm regards, The Isle Blue Team

Posted 5 days ago

“The location and security of the villa are outstanding. Quiet with wonderful scenery. The spacious building is constructed with the highest level of strength and huge strong windows with hurricane protection. The infinity pool and teak decks are state of the art. The concrete pool side pergola is huge. Furnishings and plumbing and appliances are highest quality available. The interiors and exterior have decorator level designs. A powerful Kohler emergency generator keeps power up without a drop out. Personal service includes a consier available 24 hours a day when needed.”

Helpful Report

Posted 1 week ago

Dear Guy, Thank you for taking the time to share your experience! We truly appreciate your kind words and are delighted that we could be part of your memorable getaway. We look forward to welcoming you back for another beautiful adventure soon! Warm regards, The Isle Blue Team

Posted 5 days ago

“Worked with Eddie to find the perfect house in St. Martin. He knows the island well, and is a great asset.”

Helpful Report

Posted 1 week ago

Dear Meg, Thank you for your lovely review! We're so pleased to hear that Eddie's island expertise helped you find the perfect home for your stay in St. Martin. He truly is a valued member of our team, and your kind words will mean a lot to him. We look forward to assisting you with another unforgettable vacation in the future! Warm regards, The Isle Blue Team

Posted 5 days ago

“The management team met us upon arrival at the house, she was very professional, showed us around, and how everything worked. Beautiful property, great location, and the added amenities in the bathrooms, and kitchens were fantastic”

Helpful Report

Posted 1 week ago

Dear Shelley, Thank you so much for your kind words! We're thrilled to hear that you had a smooth arrival and appreciated the tour of the property. It's wonderful to know that the location, amenities, and attention to detail made your stay even more special. We hope to have the pleasure of welcoming you back soon! Warm regards, The Isle Blue Team

Posted 1 week ago

“The Isle Blue concierge's were very responsive and helpful prior to leaving on our trip.”

Helpful Report

Posted 2 weeks ago

Dear James, Thank you for your kind words! We're so pleased to hear that our concierge team was responsive and helpful in preparing for your trip. Ensuring a smooth and stress-free experience is always our goal. We hope your journey was filled with wonderful memories, and we look forward to assisting you again for future getaways! Warm regards, The Isle Blue Team

Posted 1 week ago

“Great working with Isle Blue and will always book through you guys!”

Helpful Report

Posted 2 weeks ago

Dear Samantha, Thank you so much for your kind words! We’re thrilled to hear that you loved your vacation and enjoyed our service. It’s always our goal to make every experience seamless and unforgettable, and we’re so glad we could contribute to your special getaway. We look forward to welcoming you back for another amazing vacation soon! Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Emerald Beach Villa 1 was a perfect unit for our one week visit. Amazing gardens and landscaping! The two women who cooked (Pam)and cleaned (Sharon) did an exceptional job. We loved the outdoor dining in the gazebo and ready access to the beach. The beach quality varied by the time of day as tides tended to bring bits of coral up at certain times of the day. At low tide there was a long beautiful walkable beach. Ocean and pool temperatures were perfect. Good news: no mosquitos.”

Helpful Report

Posted 2 weeks ago

Dear Robert, Thank you so much for sharing your wonderful experience with us, and for the beautiful photos! We're thrilled to hear that Emerald Beach Villa 1 was the perfect spot for your week-long visit. It’s great to know you enjoyed the gardens, the outdoor dining, and the easy access to the beach. Pam and Sharon will be so happy to hear that their efforts made your stay even more memorable. We’re glad the beach provided a stunning spot for both relaxation and exploration, and it’s fantastic that you didn’t have to worry about mosquitoes! We look forward to welcoming you back soon! Warm regards, The Isle Blue Team

Posted 2 weeks ago

“This place was a dream come true vacation. The butler, chef and property were amazing. We were well taken care of and loved the property, food and amenities. So much space for all of us. Can’t say enough good things. Would love to come back!!”

Helpful Report

Posted 2 weeks ago

Dear Lori, Thank you so much for your wonderful review! We're thrilled to hear that your vacation was a dream come true. It’s fantastic to know that the butler, chef, and property exceeded your expectations, and that you enjoyed the space, food, and amenities. We’d be honored to welcome you back for another unforgettable stay! Warm regards, The Isle Blue Team

Posted 2 weeks ago

“This was a magical place. I’ve been to a lot of places and this hands down is one of the most beautiful places I’ve ever been. The staff was amazing as well!! And you need a better social Media person because the pics you have don’t do it any justice!!”

Helpful Report

Posted 2 weeks ago

Dear Marnie, Thank you so much for your kind words! We are thrilled to hear that you had such a magical experience with us and that you found the place to be one of the most beautiful you’ve ever visited. We're also so happy to know that the staff made a positive impact on your stay. We truly appreciate your feedback about our social media and will definitely take it into consideration to ensure we better capture the beauty of this special place. We hope to welcome you back soon and give you another unforgettable experience! Warm regards, The Isle Blue Team

Posted 2 weeks ago

“I don't know where to begin, the whole experience was amazing. The manager, Eric, the staff, the home and the view. We never left the home and I want to go back. Also, food is just not the same after having a chef for our stay. I can't wait to go back!”

Helpful Report

Posted 3 weeks ago

Dear Elena, Wow, thank you so much for your heartfelt review! We’re overjoyed to hear that everything about your stay exceeded expectations. From the exceptional service provided by Eric and the team to the breathtaking home and view. It’s wonderful to know you enjoyed every moment, especially the amazing meals prepared by the chef! We agree, it’s hard to go back to regular dining after such a treat! We can’t wait to welcome you back for another unforgettable experience. You’ll always have a home with us! Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Isle blue made booking a breeze, I loved being able to do everything right through their site and having one place to view my itinterary from start to finish. It gave me peace of mind picking companies they partner with rather than relying on a random internet search. They answered any questions that came up throughout the planning process and provided helpful information along the way.”

Helpful Report

Posted 3 weeks ago

Dear Katrina, Thank you so much for your thoughtful review! We’re so glad to hear that our easy-to-use platform helped streamline your booking process and gave you peace of mind throughout the planning. It’s always our goal to provide a seamless and stress-free experience, and we're happy to know that our team and trusted partners were able to support you along the way. We truly appreciate your feedback and look forward to helping you plan your next amazing trip! Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Had a great time. The house is beautiful with a great yard. Nice furniture and beautifully landscaped. We stayed over Christmas and had fun time cooking and relaxing. We enjoyed the hot tub and fire pit. Weather was great!”

Helpful Report

Posted 3 weeks ago

Dear Janeen, Thank you for sharing your experience! We're thrilled to hear that you had such a memorable time over Christmas, enjoying the beautiful house, spacious yard, and cozy amenities like the hot tub and fire pit. It sounds like the perfect mix of relaxation and fun. We hope to have the pleasure of welcoming you back for another wonderful stay! Warm regards, The Isle Blue Team

Posted 3 weeks ago

“vse je bilo odlicno”

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Posted 1 month ago

Dear Janez, Thank you for your kind words! It’s truly a pleasure to know you had such a fantastic experience. We look forward to your next visit! Warm regards, The Isle Blue Team

Posted 3 weeks ago

“We had an amazing stay. Ron, oh and Elizabeth (Lisa) were more than extraordinary. We have never tasted such food that they cooked. Morning, noon and dinner was out of this world. 5 star all day long. The place was amazing for 14 of us, we now have memories of a life time. The villa was just perfect. Maids came everyday cleaned our rooms, did our laundry, plenty of towels….they did a great job. The chefs worked from 7am till like 9pm or after. Met our every needs. Just ask and you have it. Food was beyond fabulous , we were blown away. Full breakfast, lunch and crazy 5 star dinners. 5 star! The help friendly And amazing we had tears when we left and hope to book again next year. It’s expensive for sure but so worth it. 14 family members ate all meals together in a beautiful setting. We sang all night long. Camp fire at night music and fun! Could not have had a better time! Thank you Oh. Ron and Lisa!!! They are the best of the best! I miss them already❤️❤️😤”

Helpful Report

Posted 1 month ago

Dear Nancy, Wow, thank you so much for this heartfelt and detailed review! We are beyond thrilled to hear that your stay was nothing short of amazing. Ron, Lisa, and the entire team truly strive to create unforgettable experiences, and we’re so happy that their dedication made your time with us so special. It’s wonderful to hear that the villa, meals, and service all contributed to such beautiful memories with your family. We hope to have the pleasure of welcoming you back next year for another unforgettable stay. Thank you again for sharing your experience with us and we can’t wait to see you all again! Warm regards, The Isle Blue Team

Posted 3 weeks ago

“The perfect vacation in St Martin! Isle Blue was invaluable guiding us with places to go, restaurants and the more mundane like grocery stores. Can’t wait to return!”

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Posted 1 month ago

Dear Robin, Thank you for your fantastic review! We're thrilled to hear that Isle Blue helped make your St. Martin vacation perfect by offering great recommendations and support. We can’t wait to welcome you back for another amazing stay! Warm regards, The Isle Blue Team

Posted 3 weeks ago

“It seems there was a lack of communication between Isle Blue and Property Ink. We were supposed to have a cot which we never got. Also we were clear that we did not need transportation from the airport but someone was sent to pick us up anyway. Also, we rented kayaks and paddle boards through Isle Blue, but the beach out front is clearly not swimmable or useable in this fashion.”

Helpful Report

Posted 1 month ago

Dear Jen, Thank you for taking the time to share your feedback with us. We truly value hearing about your experience as it allows us to continuously optimize our guest experience. We sincerely apologize for the issues you encountered during your stay. We’ve provided this feedback to the property management team to ensure these matters are addressed promptly and improvements are made for future guests. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“I found it very difficult to deal with Isle Blue. The response time from the concierge was extremely slow...many times I had to reach out mulitple times. They were really not helpful at all...good thing I have traveled extensively in Cabo as I was able to make most of my own reservations. In the future, I will book directly with Sun Cabo Villas as they were very helpful.”

Helpful Report

Posted 1 month ago

Dear Kris, Thank you for your feedback. We deeply regret to hear about your experience and sincerely apologize for the delays in our response times and the lack of support from our concierge team. Providing timely and helpful assistance is a cornerstone of our service, and we are sorry that we fell short in your case. We appreciate you bringing this to our attention, and we will be addressing these concerns internally to ensure improvements are made. Your feedback helps us identify where we need to focus to provide a seamless and exceptional experience for our guests moving forward. Thank you for sharing your thoughts, and we hope to have the opportunity to regain your trust in the future. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Found us a wonderful home but it was sometimes difficult to get clear answers on certain items.”

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Posted 1 month ago

Dear Cathy, Thank you for your feedback and for sharing your experience with us. We're delighted to hear that we were able to find you a wonderful home! We apologize if there were times when getting clear answers proved difficult. Your comments are invaluable in helping us identify areas where we can improve our communication and provide an even better experience for our guests. We appreciate you taking the time to share your thoughts and look forward to assisting you again in the future. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Isle Blue was extremely responsive and informative from start to finish. They provided clear information through all the steps of the process and we had a excellent problem-free vacation.”

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Posted 1 month ago

Dear Karen, Thank you for your kind feedback! We’re delighted to hear that our team was able to provide you with clear information and ensure a smooth, problem-free vacation. It was a pleasure to assist you! Warm regards, The Isle Blue Team

Posted 3 weeks ago

Isle Blue is rated 4.7 based on 905 reviews