Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.74

4.7 Rating 1,084 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 12th March 2026

Tim

Isle Blue 5 star review on 10th March 2026

Felicia

Isle Blue 5 star review on 8th March 2026

James

Daniel

628

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can not say enough positive things about our recent experience with isle blue !!! My husband and I recently stayed in The Villa called Sardinia in Turks and Caicos for our honeymoon. We were there for 10 days, and every single thing was beyond perfect! Being two gay men, as much as the world has made such positive strides and shows much support for the LGBT community, traveling is always something that makes you aware that not everyone is so kind. With that being said we really wanted to relax and feel comfortable enjoying our honeymoon in private. I found isle blue’s site on google when looking for hotels for our honeymoon about a year ago. Around that time covid was even more of a factor to consider while planning a wedding let alone travel . I took out the recommended travel insurance upon booking which I strongly agree is a smart decision. I was nervous initially booking because there weren’t the thousands of reviews that some of the popular hotels have . I read that some of the previous reviews said that isle blue would require half the fee up front and the second half 2 months before you’re trip . I was told a concierge would reach out to me a month before our trip to help with further accommodations, and they did exactly that! Stephanie our concierge was AMAZING!!!!! I told her in our first email exchange that it was our honeymoon , and she told me she would make everything absolutely perfect ! She provided us with all information we could possibly need , from private chefs , to rental cars , spa services and excursions. She also connected us with a local gourmet market that had a pre stock available for your villa if you don’t want to stop at the store on your way from the airport. We ended up stoping at the store ourselves because it seems more cost effective. Our villa was on Taylor Bay , which is opposite grace bay , where all the hotels and most restaurants are. It was only a 20 minute drive from Taylor bay to grace bay and if you have a rental car , and depending on where you’re from don’t mind driving on the opposite side of the street that you’re used to , it’s not a big deal at all. We were very happy to be on the more residential part of the island with less people. Our villa was absolutely stunning . It had direct beach access , it’s own private pool , and looked exactly like the pictures on isle blues website. To be honest, it was even more impressive in person . Julian the Villa Manager texted us the morning of Our flight to touch base and was waiting for us at our villa to show us around and inform us of anything we needed to know . He was also available by text or call the entirety of our stay if we needed anything , and would respond with in a minute! Stephanie was also still available if we needed her to adjust any reservations. She also hooked us up with chef Jose . He and anyone he brought with him as su chef were so professional and incredibly accommodating and talented!! We had two separate dinners prepared by him and one breakfast , and they were delicious!!!! It was worth every penny! The other days we cooked for ourselves or went to a local restaurant La Brisas . It was a 2 minute drive and worked for lunch and dinner . Other nights we ventured to Grace Bay , but for the most part just enjoyed our beautiful setting at the villa . The pool has beautiful lights at night along with the outdoor landscaping and the view of Taylor bay with the moonlight was incredible !!!! The villa is also set securely with two others behind gates at the beginning of the property. Each villa then also has its own security system . I accidentally set ours off and the security promptly called to make sure all was ok. We felt very safe ! The villa also had a state of the art washer and dryer and plenty of extra towels and bedding ! I know this is a very long review but I just wanted to list all the things that I was looking for when I was booking . Our honeymoon was the best trip of my life and exceeded all of our expectations ! We will absolutely be going back there and using Isle Blue for our future travel ! This is not an add lol !”

Helpful Report

Posted 4 years ago

Good morning Matthew, Thank you very much for the generous review. I want to first say it was our absolute privilege to welcome you to villa Sardinia and the island of Providenciales. It's an honor to assist you with your honeymoon. Secondly, we wish you and your husband a lifetime of health, happiness and adventure. All of us here at Isle Blue congratulate you on your nuptials. We look forward to welcoming your lovely family back in the future. All our best.

Posted 4 years ago

“Always a great experience”

Helpful Report

Posted 2 days ago

Dear Christelle, Thank you for your kind words! We are delighted to hear that your experiences with us continue to be consistently great. Providing that level of reliability and care is something we truly value. We look forward to welcoming you back again soon. Warm regards, The Isle Blue Team

Posted 1 day ago

“Professional and strong customer service.”

Helpful Report

Posted 2 days ago

Dear Kelly, Thank you so much for your kind feedback. We are delighted to hear that you experienced professional and attentive customer service throughout your stay. Providing a high level of care and support is always our priority. We truly appreciate your trust and look forward to welcoming you back for another exceptional experience. Warm regards, The Isle Blue Team

Posted 1 day ago

“We had excellent experience working with Isle Blue for our recent stay in Sorrento. From start to finish, their team was professional, responsive, and incredibly easy to work with. Communication was always clear and timely, which made the entire process feel seamless and well-organized. As this was our first time renting a property in another country, we were initially a bit nervous-but Isle Blue quickly put us at ease. They provided helpful information, answered all of our questions, and ensured that everything was handled smoothly. It made a potentially stressful experience feel simple and enjoyable. We couldn’t have been happier with how everything turned out and would absolutely recommend Isle Blue to anyone considering an international rental. We would confidently use them again in the future.”

Helpful Report

Posted 4 days ago

Dear Sharon, Thank you so much for sharing such thoughtful feedback. We are truly delighted to hear that your experience felt seamless from start to finish and that our team helped make your first international rental feel comfortable and stress-free. Knowing we could provide that level of clarity and support means a great deal to us. We sincerely appreciate your recommendation and would be thrilled to assist you again on your next journey. Warm regards, The Isle Blue Team

Posted 1 day ago

“This was our second time using your services. We were very happy with everything. Our only challenge is that we did not realize that the checkout time was 11:00. We found this very early, especially traveling with teenagers. We are used to a 12:00 checkout time if not 1:00. We asked for special consideration to stay one extra hour until 12:00 which would have made a big difference to our last day and were told no. We did not find this reasonable as repeat guests. We also expressed our disappointment and never heard anything back from the concierge at all which was not a good ending to an otherwise fabulous trip.”

Helpful Report

Posted 4 days ago

Dear Kelly, Thank you for your continued trust and for sharing your feedback with us. We are delighted to hear that your overall experience was a wonderful one, and we truly appreciate you choosing Isle Blue again. At the same time, we sincerely regret that the checkout timing and the lack of follow up from the concierge impacted your final day. This is not the experience we aim to provide, especially for returning guests. We will review this with our trusted partners to ensure communication and flexibility are handled more thoughtfully moving forward. We truly value your feedback and would welcome the opportunity to provide you with an even more seamless experience on your next stay. Warm regards, The Isle Blue Team

Posted 1 day ago

“Great management company. Prompt and attentive.”

Helpful Report

Posted 2 weeks ago

Dear Jennifer, Thank you for your kind words. We are delighted to hear that you found our team prompt and attentive throughout your experience. Providing thoughtful support and smooth service for our guests is always our goal. We truly appreciate your feedback and look forward to welcoming you back again soon. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Excellent, helpful, courteous staff, warm welcome.”

Helpful Report

Posted 3 weeks ago

Dear Penelope, Thank you so much for your kind words. We are delighted to hear that you felt warmly welcomed and that our team’s helpful and courteous service made a positive impression during your stay. We truly appreciate your feedback and look forward to welcoming you back for another wonderful experience. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Isle Blue was very professional and easy to work with. The concierge Marco was also very communicative. It was a pleasure all around and we hope to use Isle Blue on our next trip. Thank you”

Helpful Report

Posted 3 weeks ago

Dear Kathleen, Thank you so much for your kind feedback. We are delighted to hear that your experience with Isle Blue was smooth and enjoyable, and that Marko’s attentive communication helped make your stay even more seamless. It was truly our pleasure to assist you, and we would be thrilled to help plan your next trip as well. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“We love working with Isle Blue. Our experiences have been university excellent with the team and the properties. It’s our first stop whenever we are looking to plan a trip in the hopes that they have properties where we would like to travel People are great, and the properties are lovely.”

Helpful Report

Posted 3 weeks ago

Dear Tim, Thank you so much for your kind words and continued trust in Isle Blue. It truly means a lot to hear that we have become your first stop when planning a trip. We are delighted that both our team and the villas have consistently provided such excellent experiences. We sincerely appreciate your support and look forward to helping you plan many more memorable stays in beautiful destinations around the world. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Very competent and prompt service in all aspects”

Helpful Report

Posted 3 weeks ago

Dear Trevor, Thank you so much for your kind feedback. We are delighted to hear that you experienced prompt and dependable service throughout your stay. Providing attentive and professional support is always our goal. We truly appreciate your trust and look forward to welcoming you back for another exceptional experience. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“I have booked several group trips through Isle Blue and it has been simple the best. The villas are beautiful and the service outstanding. Working with the vacation planners makes the process flawless.”

Helpful Report

Posted 3 weeks ago

Dear Felicia, Thank you so much for your continued trust and kind words. We are truly delighted to hear that your group trips with Isle Blue have been such a great experience and that the villas and service have consistently met your expectations. It is especially wonderful to know that working with our vacation planners made the entire process feel seamless. We truly appreciate your loyalty and look forward to helping you plan many more memorable trips. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“The team at Isle Blue did a great job in helping us plan our amazing vacation. They were responsive and provided us with information we can use to prepare for activities and reservations so we were all set once we arrived. Our concierge, Marius was fantastic. He connected with me before I arrived, to confirm flight information, transportation and a time for the villa orientation. He also came on our last day to be sure we had all we needed to start our journey home.”

Helpful Report

Posted 3 weeks ago

Dear Tricia, Thank you so much for sharing your wonderful experience. We are delighted to hear that the Isle Blue team helped make the planning process smooth and that the information provided allowed you to arrive fully prepared to enjoy your vacation. It is especially lovely to know that Marius provided such thoughtful support from arrival through departure. We truly appreciate your kind words and look forward to welcoming you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Wonderful experience and accommodations were fantastic. Staff were extremely friendly and helpful looking after all of our needs. The Villa was in an excellent area, close to restaurants and various activities but very quiet and safe area. Would certainly love to return.”

Isle Blue 5 star review on 6th March 2026

Helpful Report

Posted 4 weeks ago

Dear Greame, Thank you so much for sharing your wonderful feedback. We are delighted to hear that you enjoyed the villa, its peaceful location, and the convenience of being close to restaurants and activities. It is especially lovely to know that both the Isle Blue team and our trusted partners helped make your stay so comfortable and well cared for. We truly appreciate your kind words and would be thrilled to welcome you back for another memorable stay. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Services for Isle Blue was flawless. We didn’t have any problem and the villa was perfect. We would reserve again with Isle Blue for our next vacation.”

Helpful Report

Posted 4 weeks ago

Dear Mathieu, Thank you so much for your wonderful feedback. We are delighted to hear that everything went flawlessly and that the villa was perfect for your stay. Knowing the experience felt smooth and effortless truly means a lot to our team. We sincerely appreciate your trust and look forward to assisting with your next vacation. Warm regards, The Isle Blue Team

Posted 4 weeks ago

“Website was easy to navigate and was very descriptive. The listing was accurate and there were many good pictures. Once booked there was clear communication from the property manager and the check in process was clearly explained. We had a wonderful time on our vacation and I would use Isle Blue again.”

Helpful Report

Posted 1 month ago

Dear Michelle, Thank you so much for sharing your thoughtful feedback. We are delighted to hear that the website made it easy to explore options and that the listing accurately reflected the property. It is wonderful to know the communication and check in process felt clear and seamless. We truly appreciate your trust and are thrilled you had a wonderful vacation. We look forward to welcoming you back again soon. Warm regards, The Isle Blue Team

Posted 4 weeks ago

“Quick response and made sure we had all we needed and wanted.”

Helpful Report

Posted 1 month ago

Dear Shannon, Thank you so much for your kind feedback. We are delighted to hear that our team responded quickly and ensured you had everything you needed for a seamless stay. Providing attentive and thoughtful support is always our priority. We truly appreciate your trust and look forward to welcoming you back for another exceptional experience. Warm regards, The Isle Blue Team

Posted 1 month ago

“We were supposed to be traveling to Punta Mita, but given the circumstances we do not feel safe traveling there with our children. They are offering no refunds or opportunity to reschedule. We are out over $20k and they refuse to work with us. Buyer beware! The specific house is Ava in Four Seasons. Do not rent!!”

Helpful Report

Posted 1 month ago

Dear Scott, Thank you for sharing your concerns. We understand that reports of unrest in Mexico caused understandable apprehension for you and your family, and we appreciate you bringing your perspective forward. Our company serves as a booking agency representing privately owned villas. While we do not control the cancellation or postponement policies set by individual property owners, our team worked extensively with the property manager and the villa owner to advocate on your behalf and explore possible alternatives once your concerns were raised. After several discussions with the owner of Villa Ava at the Four Seasons Punta Mita, we were able to reach a resolution that addressed your situation. Although the process took some time while the various options were reviewed, we ultimately secured a workable solution for your reservation. Our goal throughout the process was to ensure that you and your family could proceed with your travel plans in a way that felt comfortable and convenient. Punta Mita remains a premier resort destination with extensive security and hospitality infrastructure, and we are confident that you will have a wonderful stay there. We truly value our guests and always strive to advocate for them when unexpected concerns arise. If there are any further questions or anything we can assist with before your arrival, please do not hesitate to contact our team.

Posted 4 weeks ago

“Staff were very friendly and helpful.”

Helpful Report

Posted 1 month ago

Dear Sharon, Thank you so much for your kind feedback. We are delighted to hear that you found the staff friendly and helpful throughout your stay. Providing warm and attentive service is something we truly value. We look forward to welcoming you back for another wonderful experience. Warm regards, The Isle Blue Team

Posted 1 month ago

“What an incredible family vacation! Everything about it was perfect! Our family spent 5 days lounging on a beautiful beach and gorgeous poolside. We enjoyed our days soaking up the sun, swimming, kayaking and paddle-boarding in the ocean, and exploring the local islands. We were treated with delicious, chef-prepared meals and enjoyed impeccable service by the staff. It was an unforgettable week.”

Helpful Report

Posted 1 month ago

Dear George, Thank you so much for sharing such beautiful feedback. We are thrilled to hear that your family vacation felt truly perfect and that you were able to enjoy everything from relaxing beach days to time on the water and island exploring. It is especially wonderful to know the chef prepared meals and attentive service made the experience even more memorable. We are honored to have been part of such a special week and look forward to welcoming you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 1 month ago

“Very comfortable villa. Marius met us when we arrived and explained everything. A couple of days later we had a question and he promptly provided the answer. Mary was a wonderful and diligent housekeeper. We all had a great time and enjoyed the villa.”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you so much for sharing your experience with us. We are delighted to hear that you found the villa so comfortable and that everything was clearly explained upon arrival. It is especially wonderful to know that your questions were handled promptly and that you felt well cared for throughout your stay. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable visit. Warm regards, The Isle Blue Team

Posted 1 month ago

“Isle Blue personnel we're TOTALLY there to support me throughout the process”

Helpful Report

Posted 1 month ago

Dear Kim, Thank you so much for sharing your experience with us. We are delighted to hear that our team was fully there for you and provided the support you needed throughout the entire process. Making our guests feel confident, guided, and well cared for is always our priority. We truly appreciate your kind words and look forward to welcoming you back in the future. Warm regards, The Isle Blue Team

Posted 1 month ago

Isle Blue is rated 4.7 based on 1,084 reviews