Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.73

4.7 Rating 1,009 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 20th September 2025

Alexa

Isle Blue 5 star review on 12th August 2025

Brittany

Isle Blue 5 star review on 2nd August 2025

Jose H

James

601

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can not say enough positive things about our recent experience with isle blue !!! My husband and I recently stayed in The Villa called Sardinia in Turks and Caicos for our honeymoon. We were there for 10 days, and every single thing was beyond perfect! Being two gay men, as much as the world has made such positive strides and shows much support for the LGBT community, traveling is always something that makes you aware that not everyone is so kind. With that being said we really wanted to relax and feel comfortable enjoying our honeymoon in private. I found isle blue’s site on google when looking for hotels for our honeymoon about a year ago. Around that time covid was even more of a factor to consider while planning a wedding let alone travel . I took out the recommended travel insurance upon booking which I strongly agree is a smart decision. I was nervous initially booking because there weren’t the thousands of reviews that some of the popular hotels have . I read that some of the previous reviews said that isle blue would require half the fee up front and the second half 2 months before you’re trip . I was told a concierge would reach out to me a month before our trip to help with further accommodations, and they did exactly that! Stephanie our concierge was AMAZING!!!!! I told her in our first email exchange that it was our honeymoon , and she told me she would make everything absolutely perfect ! She provided us with all information we could possibly need , from private chefs , to rental cars , spa services and excursions. She also connected us with a local gourmet market that had a pre stock available for your villa if you don’t want to stop at the store on your way from the airport. We ended up stoping at the store ourselves because it seems more cost effective. Our villa was on Taylor Bay , which is opposite grace bay , where all the hotels and most restaurants are. It was only a 20 minute drive from Taylor bay to grace bay and if you have a rental car , and depending on where you’re from don’t mind driving on the opposite side of the street that you’re used to , it’s not a big deal at all. We were very happy to be on the more residential part of the island with less people. Our villa was absolutely stunning . It had direct beach access , it’s own private pool , and looked exactly like the pictures on isle blues website. To be honest, it was even more impressive in person . Julian the Villa Manager texted us the morning of Our flight to touch base and was waiting for us at our villa to show us around and inform us of anything we needed to know . He was also available by text or call the entirety of our stay if we needed anything , and would respond with in a minute! Stephanie was also still available if we needed her to adjust any reservations. She also hooked us up with chef Jose . He and anyone he brought with him as su chef were so professional and incredibly accommodating and talented!! We had two separate dinners prepared by him and one breakfast , and they were delicious!!!! It was worth every penny! The other days we cooked for ourselves or went to a local restaurant La Brisas . It was a 2 minute drive and worked for lunch and dinner . Other nights we ventured to Grace Bay , but for the most part just enjoyed our beautiful setting at the villa . The pool has beautiful lights at night along with the outdoor landscaping and the view of Taylor bay with the moonlight was incredible !!!! The villa is also set securely with two others behind gates at the beginning of the property. Each villa then also has its own security system . I accidentally set ours off and the security promptly called to make sure all was ok. We felt very safe ! The villa also had a state of the art washer and dryer and plenty of extra towels and bedding ! I know this is a very long review but I just wanted to list all the things that I was looking for when I was booking . Our honeymoon was the best trip of my life and exceeded all of our expectations ! We will absolutely be going back there and using Isle Blue for our future travel ! This is not an add lol !”

Helpful Report

Posted 3 years ago

Good morning Matthew, Thank you very much for the generous review. I want to first say it was our absolute privilege to welcome you to villa Sardinia and the island of Providenciales. It's an honor to assist you with your honeymoon. Secondly, we wish you and your husband a lifetime of health, happiness and adventure. All of us here at Isle Blue congratulate you on your nuptials. We look forward to welcoming your lovely family back in the future. All our best.

Posted 3 years ago

“Amazing property and staff. Exceeded my expectations.”

Helpful Report

Posted 13 hours ago

“Mosquito repellent should be provided to all guests. Selena was great. Towels, bedding and toilet paper and other household items were good. The coffee pot was old and needs to be replaced. The chef was actually a cook, although he was good. No menu was provided. Other high-end villas that I have attended across the world, the chef has a menu to choose from and cooks unique items. The food was tasty, but nothing out of the ordinary. I had to make my own coffee in the morning. Although the chef was kind enough to make beverages, we were not offered any between meals beverage service while we were sitting out by the pool The transfers and VIP service in the airport was excellent Overall, more “you don’t have to lift a finger“ service would raise the level of your companies excellence”

Helpful Report

Posted 1 day ago

“I loved the location! The house was lovely! My only complaint is the bedroom i stayed in the closet door(mirror) came off the tracks and the bathroom can use a fresh update! The bed was very comfortable.”

Helpful Report

Posted 1 week ago

Dear Darlene, Thank you so much for your kind words! We’re thrilled you loved the location and found the house and bed so comfortable. Your feedback about the closet door and bathroom is truly appreciated. We will pass it along to our local team to look into refreshing those details. We hope to have the pleasure of welcoming you back soon for an even better stay! Warm regards, The Isle Blue Team

Posted 6 days ago

“You need to streamline the deposit process. I sent a check prior to the vacation and also had to give credit card information for the deposit once we arrived. We had no damage. I will make sure that the check and the credit are not charged.”

Helpful Report

Posted 2 weeks ago

Dear Jacklynn, Thank you for taking the time to share your feedback. To clarify, the check was held in our office and was never cashed. It has been void and securely shredded. The credit card hold was taken by the property manager at check-in as part of their on-site policy and was not processed by Isle Blue. We truly value your input, as it helps us identify opportunities to simplify the process for future guests. Warm regards, The Isle Blue Team

Posted 1 week ago

“Great to work with!”

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Posted 2 weeks ago

Dear Patricia, Thank you so much for your kind words! We’re delighted to hear you enjoyed working with our team. We’d be thrilled to assist you again on your next getaway! Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Isle Blue is a beautiful accommodation, very well equipped and spotlessly clean. It truly feels like home, offering comfort and a welcoming atmosphere. Highly recommended!”

Isle Blue 5 star review on 25th September 2025

Helpful Report

Posted 4 weeks ago

Dear Alina, Thank you so much for the kind words! We're delighted to hear that Isle Blue felt like a true home away from home for you. That welcoming, comfortable atmosphere is exactly what we aim to create. We’d love to have you back for another peaceful and memorable stay! Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Our flight was delayed from the USA due to inclement weather. The delay caused us to miss our Madrid to Lisbon connection, which ended up causing us to get to the property site in the wee hours. It appears that Isle Blue had limited knowledge of the property. No instructions were left how to operate the tv, stove…. I ended up taking a few cold showers because it took an extremely long time for the hot water to come on. My daughter asked the Isle of Blue representative how large was the property site. To date, and we are back in the USA now, no answer has been received. An orientation would have been preferable. The Isle Blue came the following morning and just stayed 10 minutes. We had to make requests that we feel should have been automatic such as how often cleaning is done, trash is removed…”

Helpful Report

Posted 1 month ago

Dear Cedric, Thank you for sharing your feedback. To provide some context for future guests: when flight delays happen, our local representative stays in contact to guide guests through late-night check-ins, as occurred in your case. Normally, a full villa orientation is provided on arrival, but since your flight arrived at 3 a.m., our representative instead remained in contact with you until you entered the property. She then followed up daily throughout your stay, addressed maintenance items promptly, and visited the villa personally. We regret that this created the impression of limited support, as our intention is always the opposite. We also did not receive any communication from you during your stay regarding difficulties with appliances or hot water, otherwise we would have gladly assisted right away. We greatly value your comments and your comfort and satisfaction are our highest priorities, and we hope to welcome you back under smoother circumstances. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Not only was the villa absolutely perfect but so was the staff! Not one person in my group had a single issue! The pool and ocean view was not only breathtaking to look at but also perfectly warm! The staff was so nice and accommodating. Truly was the best villa and staff I’ve ever had!! I would 1000% come back and stay 🩷 it was heaven on earth. Best birthday I’ve ever had”

Helpful Report

Posted 1 month ago

Dear Alexa, Thank you so much for such a heartfelt review! It truly warms our hearts to know the villa, the views, and the amazing staff made your birthday so special. We're especially happy that every single person in your group felt cared for, that’s exactly the experience we hope to create. We can’t wait to welcome you back to your little slice of heaven! Warm regards, The Isle Blue Team

Posted 1 month ago

“Would recommend Isle Blue services to friends and family!”

Helpful Report

Posted 1 month ago

Dear Khalifa, Thank you for your kind words and recommendation. We are thrilled to know you enjoyed your experience with Isle Blue and look forward to assisting you again in the future. The Isle Blue Team

Posted 1 month ago

“This company was amazing and easy to work with! Thank you guys so much for everything and helping make my our trip magical.”

Helpful Report

Posted 1 month ago

Dear Norman, We are delighted to hear that you had such a wonderful experience and that your trip was truly magical. It was our pleasure to assist you, and we hope to welcome you back again soon. Warm regards, The Isle Blue Team

Posted 1 month ago

“All services were beyond expectation and the house was more beautiful than the pictures.”

Helpful Report

Posted 2 months ago

Dear Keia, Thank you for your kind words. We are delighted to hear that the villa exceeded your expectations and that you found it even more beautiful than the photos. We look forward to welcoming you back for another memorable stay. Warm regards, The Isle Blue Team

Posted 2 months ago

“Amazing experience!”

Helpful Report

Posted 2 months ago

Dear Elizabeth, Thank you for your five-star rating. We are thrilled to know you had an amazing experience and look forward to welcoming you back to create more unforgettable memories. Warm regards, The Isle Blue Team

Posted 2 months ago

“Loved booking through Isle Blue. It made everything simple and easy and was nice to have all booking information in one place. We loved our house in Punta Mita!”

Helpful Report

Posted 2 months ago

Dear Danyelle, Thank you for your kind words. We are so pleased to hear that booking through Isle Blue made the process simple and seamless, and that you loved your villa in Punta Mita. We look forward to assisting with your next getaway! Warm regards, The Isle Blue Team

Posted 2 months ago

“The Isle Blue property was beautiful.”

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Posted 2 months ago

Dear Tonya, Thank you for your kind words. We are so pleased to hear you enjoyed the beauty of the property and hope to welcome you back again soon. Warm regards, The Isle Blue Team

Posted 2 months ago

“We used Isle Blue to book the Dene Court Villa in Sandy Lane and I cannot speak highly enough. The experience was wonderful from start to finish, a fantastic villa with the loveliest staff. We will highly recommend.”

Isle Blue 5 star review on 13th August 2025

Helpful Report

Posted 2 months ago

Dear Paul, Thank you for your wonderful review. We are delighted to hear you enjoyed your stay at Dene Court Villa and that the villa and its staff made your experience so memorable. Your kind words and recommendation mean a great deal to us, and we look forward to welcoming you back for another unforgettable getaway. Warm regards The Isle Blue Team

Posted 2 months ago

“I will highly recommend Isle Blue. They have great communication and will accommodate you the best they can!”

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Posted 2 months ago

Dear Brittany, Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our team and that our communication and service met your expectations. It was a pleasure assisting you, and we look forward to helping you plan your next getaway. Warm regards The Isle Blue Team

Posted 2 months ago

“Very organised and informative for the entire process. The concierge were extremely helpful and accommodating. The only issue we faced was with being met at the airport for our shuttle we had organised. This was very disappointing as no one was there and we couldn’t find them. I had to send emails and call to find out what was happening and this was a service we paid for so we wouldn’t do that again”

Helpful Report

Posted 2 months ago

Dear Katherine, Thank you for taking the time to share your experience. We are pleased to hear you found the process organised and our concierge team helpful and accommodating. We are, however, truly sorry for the inconvenience you faced with your airport shuttle. This is not the standard we strive for, and we understand how disappointing this must have been. Your feedback is important, and we will review this matter with our partners. We hope to have the opportunity to welcome you back for a smoother and more seamless experience in the future. Warm regards The Isle Blue Team

Posted 2 months ago

“The staff was amazing! This was our best family vacation.”

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Posted 2 months ago

Dear Loray, Thank you for sharing your experience. We are thrilled to hear that the staff made such a positive impact on your stay and that this was your best family vacation. We truly appreciate your kind words and look forward to welcoming you back for another unforgettable getaway. Warm regards The Isle Blue Team

Posted 2 months ago

“I really appreciated the staff. We were happy, relaxed and well feed. Thank you company for looking out for every detail.”

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Posted 2 months ago

Dear Alycia, Thank you for your wonderful feedback. We are so pleased to hear that our staff made your stay enjoyable and that you felt happy, relaxed, and well taken care of. It was our pleasure to ensure every detail was looked after, and we look forward to welcoming you back for another memorable experience. Warm regards The Isle Blue Team

Posted 2 months ago

“I thoroughly enjoyed my visit. Everything was clean, everyone was friendly, if we needed anything it was taken care of immediately!! Thank you so much for your hospitality and kindness everyone!”

Isle Blue 5 star review on 4th August 2025

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Posted 2 months ago

Dear Lori, Thank you for your wonderful review! We’re so happy you had a great stay and felt well cared for throughout. We’d love to welcome you back again soon! Warm regards, The Isle Blue Team

Posted 2 months ago

Isle Blue is rated 4.7 based on 1,009 reviews