Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.72

4.7 Rating 863 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

Write Your review

Tell us how Isle Blue made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Isle Blue 5 star review on 30th August 2024

520

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our stay with Isle Blue was outstanding. Tamarind Hills is a beautiful place and Bancroft was an amazing professional. Would highly recommend.”

Helpful Report

Posted 3 years ago

“A great experience all round, everyone involved were so helpful. Our rep Lisa was so helpful. Our villa was superb, our concierge Shernelle incredible and Deo, our property manager brilliant. Thank you for a fabulous holiday”

Helpful Report

Posted 3 years ago

“We booked Ocean 5, Tamarind Hills, Antigua. The Villa was just as shown Lovely place with STUNNING views. Booking was easy. We used Perfect Chefs through the Concierge Mr. Bancroft, went to 2 of his restaurant recommendations and had every question we could think of answered. I will book with Isle Blue again without hesitation.”

Isle Blue 5 star review on 23rd August 2021

Helpful Report

Posted 3 years ago

“The stay here was amazing!”

Helpful Report

Posted 3 years ago

“My family and I have used Isle Blue in the past and they never disappoint. Everyone is very helpful and makes sure we have everything in order before our trips abroad! We highly recommend!”

Helpful Report

Posted 3 years ago

“Thank you, thank you Isle Blue and Lisa for taking care of our situation during the Pandemic. We were very concerned about traveling during this time, we are 6 adults worrying about Covid and now the Delta variance. We have had numerous medical problems arise since originally booking our Tortola Villa. It will be almost 2 years since we started this planning. Unfortunately it is not anyones fault. I apologize for my earlier review as we were very anxious to know what our future plans would hold. Many thanks to Lisa who was patient with me and again I am sorry for my abruptness. Hopefully when all of this mess is over and our health returns, we would love to visit one of your beautiful villas. For now, stay healthy everyone!”

Helpful Report

Posted 3 years ago

“Property and Housekeeper Mercier were very good. On Friday, three days before we were leaving, I called Daggi the concierge to find out when we were getting Covid testing. She hadn't any appt. lined up and said she would try to "squeeze" the nurse in on Saturday. Otherwise, she thought we'd have to get tested at the airport Monday and stand in line. Totally unacceptable! She knew for 3 weeks when we were leaving and needed to be tested! We found a med clinic and got tested ourselves. We never saw her- the housekeeper showed us around when we arrived. She was invisible and no help to us at all!”

Helpful Report

Posted 3 years ago

“Isle Blue did an excellent job of managing our visit to the Meads Bay Beach Villa.”

Helpful Report

Posted 3 years ago

“Isle Blue really took great care of us. It was a pleasure. Andres was very nice and friendly. Thank you very much.”

Helpful Report

Posted 3 years ago

“Nice place”

Isle Blue 5 star review on 17th August 2021

Helpful Report

Posted 3 years ago

“Planning the trip with Isle Blue was easy and comprehensive. During my family vacation, the support from Chris and his team in St. Martin was very responsive and helpful, making our trip very easy. I used all methods of communication in telephone, email, and live chat, all worked well. I've rented houses through many companies, I'd say Isle Blue had the best planning and support of them all.”

Helpful Report

Posted 3 years ago

“Everything from booking to arrival to the concierge was easy, professional and knowledgeable. Would definitely recommend Isle Blue without hesitation.”

Helpful Report

Posted 3 years ago

“I do have a negative feedback to make about our stay.”

Helpful Report

Posted 3 years ago

Good day Celine, We understand you have concerns regarding the seaweed issue in front of the resort. We will look into it. Thank you for bringing this to our attention.

Posted 3 years ago

“Luxurious property, on the ocean, with every amenity. Excellent staff and memorable chef/service Highly recommended”

Helpful Report

Posted 3 years ago

“Isle Blue was a pleasure to work with leading up to and during our recent vacation to Saint Martin. This was our first time booking with Isle Blue and our expectations were far exceeded. We booked very last minute (within a week of departure) and our experience was virtually seamless. We initially reached out about a villa in Turks and Caicos but were informed that the villa was not available. Rob helped us continue looking and promptly reserved the villa we chose in Saint Martin. We had the best time and loved having an on-island concierge that could help coordinate chef service, dinner reservations, and Covid testing on-site. I would recommend Isle Blue to anyone looking to have a luxurious Caribbean vacation!”

Helpful Report

Posted 3 years ago

“Service we received before and after the trip was very professional and helpful. We had a wonderful trip.”

Helpful Report

Posted 3 years ago

“I can't say enough great things about my experience with Isle Blue! From beginning to end the service and communication was on point! The villa was absolutely AMAZING! This company has definitely changed the way I "stay". I will be doing all my long term travels with them! Planning my next stay now! Thanks I B!”

Helpful Report

Posted 3 years ago

“Isle Blue service is outstanding! what impressed me the most is Isle Blue proactivity to ensure a smooth guest experience. Our flight was changed by the airline to arrive earlier than previously planned but thanks to Rob being proactive he arranged for Phillip to pick us up earlier from the airport and drive us to pick up our rental car, he ensured our check-in process went smoothly.”

Helpful Report

Posted 3 years ago

“Nice houses and locations to select from. A little bit of a disconnect between Isle Blue and the company in St. Martin that actually takes care of things. Everything considered it was a pleasant experience.”

Helpful Report

Posted 3 years ago

“I had a great stay at the Beach House. Pictures are accurate. Chef Juliana and housekeeper Marvela were so nice. Olga our 'cruise director' was always so responsive to our requests. There were 8 of us there and while we did excursions we mostly hung out by the pool! I would definitely come back to the Beach House or stay at another Isle Blue property for sure.”

Helpful Report

Posted 3 years ago

Isle Blue is rated 4.7 based on 863 reviews