Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.72

4.7 Rating 863 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 30th August 2024

520

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Capri manor wonderful house in great setting although road noise was annoying at times mainly the local buses otherwise this was safe place for our grandchildren to enjoy the pool area and wildlife I must make a point how wonderful Kay& MIchele looked after us this made our holiday so much more relaxing and we and are grandchildren are very greatly, please could you pass this on to them”

Isle Blue 5 star review on 17th August 2022

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Posted 2 years ago

“Closets and some parts of home smells funny and has unpleasant smell and food was not really what I expected but the property itself is beautiful private beach is not swim friendly but it was great for kayak”

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Posted 2 years ago

“Chef Mike - Jenison-Noralynn They were a superb team! Treated us like family, kept the house emaculate, had outstanding food prepared. Our group had a wonderful visit and would love to return!”

Isle Blue 5 star review on 16th August 2022

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Posted 2 years ago

“Clean and tidy accommodations. Perfect view of sunset every night. Staff was very friendly and professional.”

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Posted 2 years ago

“Great service, loved the stay”

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Posted 2 years ago

“Highly recommend this company!!”

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Posted 2 years ago

“FABULOUS!! WE ENJOYED OUR STAY!”

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Posted 2 years ago

“Booking with Isle Blue was very easy and went smoothly. Very quick with responses. The concierge, Crystal, was so helpful, always willing to go above and beyond. She was able to help with getting groceries delivered, reservations made, and transportation! There’s so many villas to choose from, I’ll definitely use isle blue to book our next trip!”

Isle Blue 5 star review on 14th August 2022

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Posted 2 years ago

“C'est un endroit magnifique.”

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Posted 2 years ago

“Beautiful villa.. views were spectacular! Concierge was helpful and extremely accommodating. Love it all!”

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Posted 2 years ago

“Had a great experience, the staff was incredible and the property was beautiful, will go back.”

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Posted 2 years ago

“Isle Blue was a good experience overall, not amazing but good. e-mail communication was slow but we did receive the responses. The Villa was a bit misleading (the pictures look better than the reality) but the services given were ok. i would use them again and recommend them.”

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Posted 2 years ago

“Excellent vacation experience! Practically perfect in every way.”

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Posted 2 years ago

“The team at Isle Blue from the beginning were professional, informative, responsive, and a pleasure to work with for our recent trip to Turks & Caicos. On on site concierge Ronald was super helpful, both upon arrival and during our stay at the fabulous Villa Siena. He was very responsive, kind, and went out of his way to connect us with a head chef when we dined at a nearby top restaurant.”

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Posted 2 years ago

“The Isle Blue concierge were very helpful during the process. A representative came out to Tamarind Villa and helped us book a Catamaran tour. The tour was nice but we all agreed that having three young kids a private tour would have been more recommendable. Next time I guess!”

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Posted 2 years ago

“Isle Blue apartment was conveniently located in front of Dover beach, close to a supermarket and the Gap. The pools were a bonus with access to the beach. The apartment was flawless with all amenities you can ask for. Sandra and Chris were very helpful on location. I recommend this apartment and Isle Blue services.”

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Posted 2 years ago

“Although the property Bay Gardens Waters Edge Villa #2 was beautiful, there was not a single day we did not incur a problem with either the property and/or the staff. We had to deal with faulty plumbing, electricity and the washer. On our last day, we woke at 6:00 am to discover there was no water. For an entire day we did not have water and subsequently could not use the toilets or shower. We had to request permission to use the next-door villa; it was not offered. We did not gain entry until well after 11:00 am. The washer turned our white clothes gray. The staff was unresponsive to our needs. Sadly, every day there was a problem that impacted our ability to enjoy our vacation. I cannot in good faith recommend this property to anyone.”

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Posted 2 years ago

Thank you Margot for your comments. We will pass along the comments to the property manager so they can address your issues. In the mean time, our company will be evaluating the property.

Posted 2 years ago

“Absolutely an amazing experience! This was our second villa with isle blue! Concierge was excellent! Loved villa Elena in Croatia! Views were unreal !”

Isle Blue 5 star review on 3rd August 2022

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Posted 2 years ago

“Was difficult to reach someone initially, but was able to reserve the villa and loved the house. Service was very prompt and easy.”

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Posted 2 years ago

“Chef Roy and the entire staff was great. The only problem was we were without WIFI for 2 days. We were told that it would be back later that night but that never occurred. This problem cost me a bit of money since my job relies on WIFI. Was disappointed that it never came back up before we left.”

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Posted 2 years ago

Isle Blue is rated 4.7 based on 863 reviews