Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.72

4.7 Rating 880 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 880 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 15th December 2024

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A little bit of a disappointment when we wanted to connect with a concierge prior to 30 days before our trip. We were told no one was available because they were quite busy. I relied on someone else to book restaurant reservations, cooking class and two day trips.”

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Posted 2 years ago

“The concierge(s) we’re very helpful and responsive, the property and staff were perfect! The chef was excellent and the house and grounds beautiful.”

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Posted 2 years ago

“Would recommend and already have to everyone! It was our best trip yet!”

Isle Blue 5 star review on 18th September 2022

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Posted 2 years ago

“Great communication and customer service.”

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Posted 2 years ago

“We booked the airport fast track service through Isle Blue. We were never met with a representative after our flight, and no contact from anyone on their end was ever made.”

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Posted 2 years ago

“We had a great experience working with Isle Blue for our villa vacation. Emails were responded to promptly and everything was handled very well.”

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Posted 2 years ago

“Everything was great”

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Posted 2 years ago

“We stayed at the Alagana House and it was a great experience. Everything as advertised. Having the owners near was an added bonus. Good experience with Isle Blue as well.”

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Posted 2 years ago

“This was our second stay in an Isle Blue property and we are very satisfied customers. The process is simple and you can go from choosing a villa to enjoying it with no stress. They deliver what they promise - friendly drivers to greet you at the airport, provisions and other requested items waiting at the villa, rental car delivered with no fuss. Most important, the villas are as beautiful and well maintained as described/pictured (or even better)! We will definitely use Isle Blue again and recommend to friends.”

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Posted 2 years ago

“Great customer service. Very attentive. Hands on concierge. Very transparent.”

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Posted 2 years ago

“We as a family with our kids and 3 grand kids had most amazing time the staff went above and beyond to make our stay comfortable. Chef jiovani, Cooked best meals and Marco was all rounder not to mention lachos and rest of the staff who kept our clean and did all our clothes laundry . We will visit again due to staff and of course our concergie was best”

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Posted 2 years ago

“We are looking at holidays in 2024 as we are already booked up next year. We would certainly use Isle Blu again so keep in touch for repeat business.”

Isle Blue 5 star review on 27th August 2022

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Posted 2 years ago

“Response times from the villa salesperson Francisco and especially the concierge Areti were poor”

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Posted 2 years ago

“The entire process of renting through Isle Blue was so incredibly easy. Everyone was so extremely nice, and helpful. I must've emailed the concierge about 20 times per day leading up to my trip with various questions/concerns/thoughts and they emailed me back so quickly! Mary, is the absolute best! Thank you all so very much!”

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Posted 2 years ago

“Service was impeccable. Staff very friendly!”

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Posted 2 years ago

“This house was absolutely amazing. The staff were top notch! Food was delicious and our butler took care of our every need. Two thumbs up!”

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Posted 2 years ago

“No ac in the common area …. We were over taken with bugs/mosquitoes. The shower was inadequate. The house keeper was great.”

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Posted 2 years ago

“Capri manor wonderful house in great setting although road noise was annoying at times mainly the local buses otherwise this was safe place for our grandchildren to enjoy the pool area and wildlife I must make a point how wonderful Kay& MIchele looked after us this made our holiday so much more relaxing and we and are grandchildren are very greatly, please could you pass this on to them”

Isle Blue 5 star review on 17th August 2022

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Posted 2 years ago

“Closets and some parts of home smells funny and has unpleasant smell and food was not really what I expected but the property itself is beautiful private beach is not swim friendly but it was great for kayak”

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Posted 2 years ago

“Chef Mike - Jenison-Noralynn They were a superb team! Treated us like family, kept the house emaculate, had outstanding food prepared. Our group had a wonderful visit and would love to return!”

Isle Blue 5 star review on 16th August 2022

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Posted 2 years ago

Isle Blue is rated 4.7 based on 880 reviews