Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.72

4.7 Rating 889 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 889 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 7th January 2025

527

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is advertised as a luxury villa company and we booked 2 vacations on the website. The booking process was normal but the concierge service was not up to par compared to the price paid for the home.”

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Posted 6 months ago

“If I could give isle blue an 100/10 I would! They took care of everything from the booking, to the rental car, to the in villa massage! I will be using isle blue for all my luxury travel vacations going forward.”

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Posted 6 months ago

“An excellent and helpful group of people dedicated to making vacation worry-free!”

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Posted 6 months ago

“Our accommodation and the experience we had Was exactly what Isle Blue said it would be. Perfect in every way”

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Posted 6 months ago

“Everything was exactly as advertised. We could not have asked for a better booking experience.”

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Posted 6 months ago

“The process was smooth, the communication good when needed and the pricing was competitive compared to other websites.”

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Posted 6 months ago

“Booking & everything was smooth. However local rep never contacted. Some info given such as door lock code was not correct. Extended Check out communication request not clear. Asked to use only one room after 12:00 but nobody came to clean or handover so ….”

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Posted 6 months ago

“As has been the case every time I have booked with Isle Blue, we had a fabulous experience. Rob and Kate are knowledgeable and responsive. They also are connected with excellent onsite support. I highly recommend Isle Blue.”

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Posted 7 months ago

“Isle Blue did a great job handling our vacation needs. Their communication was excellent, and our villa was top notch!”

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Posted 7 months ago

“We had the best experience possible with isle blue! From the moment I inquired about villa options until the moment we landed back in the states, it was incredible. The pre trip concierge was very helpful in booking babysitters, groceries, gold carts etc. she responded in a timely manner. Our staff at the villa could not have been better. We actually got to enjoy our vacation instead of having to clean, cook, etc. I have recommended isle blue to probably over 30 people as they saw photos from our trip and was amazed. I 100% will be booking with them again next year.”

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Posted 7 months ago

“My family had a wonderful time and provided us with one of the best vacation experiences we’ve ever had! We were immediately struck by the beauty of the property and the amazing staff made sure we had everything we needed. I loved the location, we were close to fantastic restaurants, exciting nightlife, and some of the best beaches I’ve ever seen in my life. We are looking forward to our next adventure with Isle Blue!”

Isle Blue 5 star review on 1st June 2024

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Posted 7 months ago

“ISLE blue was easy to use and all service from Isle Blue we delivered promptly and professionsly. Goo job all around!”

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Posted 7 months ago

“The Allina was beautiful. Our service was impecczble. Most beautiful views. Fritz made our vacation so relaxing. He was so helpful! Highly recommend! We will be back!”

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Posted 7 months ago

“We have just returned from 10 days in Jasmine 6, Mullins Bay. What a fantastic stay, which was enhanced by the lovely Rosie, our maid who looked us during our stay and always on hand to recommend places to eat. She also seems to have the inside knowledge on what's happening locally. We saw some of the local wildlife with daily visits from the local monkeys. The villa was well equipped with everything that we needed to make our stay comfortable. Just across the road is Adrians Corner where you can have a relatively cheap beer and some bbq food. Next door is the Sea Shed restaurant, which is really good, along with the the Fish Box in Speitstown, the Lone Star and Tides.”

Isle Blue 5 star review on 17th May 2024

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Posted 7 months ago

“Sarah was our villa specialist and she exceeded our expectations! Very helpful, kind, and responsive at every step of the way. Isle Blue as a whole has been amazing and we feel grateful to have discovered this company. We are now recommending Isle Blue to everyone we know! Thank you!”

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Posted 7 months ago

“Amazing penthouse condo, well furnished and stocked- perfect location, can't wait to come back!”

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Posted 8 months ago

“Isle Blue has some of the best villa properties available through their website. It is one stop shopping. The properties span the world which makes it convenient in that you don't have to find a local villa specialist in whatever country you are looking to travel too.”

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Posted 8 months ago

“The staff at Isla Blue was very professional and helpful ! The house exceeded our expectations, with the exception of the beach and access to Grace bay beach. The staff at the house could not have been better!! Reahem, Sammy and James were outstanding! I would highly both companies to others.”

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Posted 8 months ago

“This is the second villa we have rented through Isle Blue. Both were terrific. I look forward to the day when they have homes all over the world!”

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Posted 8 months ago

“I have details, but this states the review must be short. Initial contact with Isle Blue was promising, leading me to choose them over Villas of Distinction. However, after full payment, I was assigned a different agent, resulting in communication and coordination issues. Despite my providing detailed information, there were delays and discrepancies in responses. The agent's lack of attention to detail, blame-shifting, and failure to observe the contractual discrepancies added to the frustration. Transportation details were overlooked and were caught by me rather than the agent. In a fitting twist at the end, the last message I got from Isle Blue arrived an hour before we were departing to head back home from the vacation, it stated that they were still trying to confirm our transportation to the airport. I was expecting that Isle Blue would help me by providing attention to detail, but they seemed to be a go between that I had to manage along with my guests.”

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Posted 8 months ago

Isle Blue is rated 4.7 based on 889 reviews