Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.72

4.7 Rating 880 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 880 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

Write Your review

Tell us how Isle Blue made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Isle Blue 5 star review on 15th December 2024

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication was excellent & we thoroughly enjoyed our time there. Isle Blue will accommodate whatever you would like to do. Beautiful villas!”

Isle Blue 5 star review on 29th May 2022

Helpful Report

Posted 2 years ago

Thank you for sharing your beautiful underwater photos and thank you for your kind comments. We hope to have the privilege of welcoming you back to any of our villas. We hope you had a wonderful stay.

Posted 2 years ago

“Lacks proactive concierge service, something we feel should be a standard at this level of rental and what we've experienced with other rental service providers. In the question below, "How quick did the company reply to your queries?"... The selections only go up to a week but the real answer was never. Something that will likely have me looking at other providers next time round.”

Helpful Report

Posted 2 years ago

“I celebrated my birthday here and it was the most amazing beautiful place that I’ve ever stayed. From Adrian the chef the ladies the gardener I give them all 10 stars for hospitality. I will definitely do it again.”

Isle Blue 5 star review on 25th May 2022

Helpful Report

Posted 2 years ago

Thank you for sharing your fabulous photos and video. We greatly appreciate your kind comments. We hope to have the privilege of welcoming you back to any of our villas.

Posted 2 years ago

“The property is beautiful and well maintained. The staff was attentive and friendly.”

Helpful Report

Posted 2 years ago

“The staff at Isle Blue was great! We planned this trip at the last minute and everything was amazing!!”

Helpful Report

Posted 2 years ago

“I’m still not positive who isla blue is and if it’s the same people who helped us at the front desk or not. I will say isla blue overall feels super corporate and I did not like that. I own a resort and have multiple rental properties so I understand the fees and limitations that come up with guests. But one thing that was pretty annoying and just inhospitable to me was the fact that they were so not willing to accommodate an early check in without a large fee and the check in time wasn’t even early. I understand an early check in is not always possible but there was Villa was vacant prior to us arriving and they have staff on site so it wouldn’t have been putting anyone out. All we needed was to drop somethings off so the home would be ready for my sister when she arrived. Instead we had to occupy her with busyness in town while one person had the job of setting up for her party. It would have just been very hospitable to have helped accommodate us and not just fish for more money. I did not like that aspect of isla blue at all.”

Helpful Report

Posted 2 years ago

Good day Rachel, Thank you for your feedback. We fully appreciate your position. Please note that the approval for an early check in rests solely with the property. The owner of the property sets the early check in policy and would approve of any early check in. These conditions are outside of Isle Blue's control. We hope you had a wonderful time on your trip.

Posted 2 years ago

“The staff could not have been more amazing. The level of detail to any and all requests and chefs cooking/meals, as well as house staff only made the trip and views that much more enjoyable. From sun up to sundown you were cared for like you were family. Could not have asked for a better experience.”

Helpful Report

Posted 2 years ago

“Great company to deal with. Wouldn’t hesitate to use again. Even though we booked from UK always prompt replies to any questions.”

Helpful Report

Posted 2 years ago

“Everything was excellent, every picture and description of what was going to take place was accurate. Would not have a problem booking again, good trip”

Helpful Report

Posted 2 years ago

“The Villa was gorgeous! Only thing was the Wi-Fi did not work in our bedroom.”

Helpful Report

Posted 2 years ago

“Everyone at Isle Blue was very helpful and professional at all times. The entire experience was fantastic.”

Isle Blue 5 star review on 11th May 2022

Helpful Report

Posted 2 years ago

“Blue Isle staff handled our stay at Belle Etoile, St. Martin, with professional finesse, from the serious postponement of our stay due to COVID-19, to fixing the foolish error we made pre-ordering food with the wrong delivery month! Our airport transfers were perfect, and the villa experience was sublime. Kudos!”

Helpful Report

Posted 2 years ago

“Our family had a wonderful week at Villa Belle Etoile. The rhouse and oil are amazing, and the staff are wonderful. Perfect!”

Helpful Report

Posted 2 years ago

“This was the 5th time booking our vacation with Lisa at Isle Blue - she and they are fantastic! We have yet to be disappointed and everything ( right down to airport transfers, car rentals and provisions) are done perfectly and well organized. I would highly recommend Isle Blue to reserve a villa in the Caribbean! Linda Lacroix Sullivan”

Helpful Report

Posted 2 years ago

“Staying at this villa was the best decision. Not only was the property stunning, with its: views, amenities, ocean front, and aesthetic. The staff made the trip 10/10. Tory, chef Mike, and Sugar took care of every little detail. They made the whole group feel welcomed and accomodated. They all went above and beyond to ensure this was the best trip. I will be returning!”

Helpful Report

Posted 2 years ago

“Isle Blue was wonderful to work with. We had many schedule changes due to COVID and they accommodated all of our requests. They answered all of my many questions along the way and were very pleasant to work with.”

Helpful Report

Posted 2 years ago

“Wow is the only word I can use to describe our experience at Isle Blue! From the private beach to the excellent concierge service to the cottage having EVERYTHING we needed! We will definitely be back but next time we’re going next door to the beautiful villa 😊”

Helpful Report

Posted 2 years ago

“Very professional company that made our first experience renting a holiday villa easy and enjoyable from start to finish”

Helpful Report

Posted 2 years ago

“Everyone was always great and easy to work with and they truly make your trip easier to plan.”

Isle Blue 5 star review on 29th April 2022

Helpful Report

Posted 2 years ago

“Incredible stay at Bashert Cottage. Beautiful villa in a stunning location. Our host Julian was extremely welcoming, helpful and responsive. Thank you for a great vacation!”

Helpful Report

Posted 2 years ago

Isle Blue is rated 4.7 based on 880 reviews